sierra.ai

Sierra is seeking a pricing strategist to join their dynamic team. This role will be instrumental in developing and delivering pricing proposals and ROI case studies for clients, working closely with the sales team to facilitate deal execution. The strategist will also collaborate across product, marketing, and operations to shape the company's overall pricing and packaging strategy. Sierra is a leading platform for customer-facing AI agents, serving major global brands and is primarily an in-person company based in San Francisco.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. Our healthcare agents are transforming patient interactions by handling sensitive conversations, from explaining benefits to resolving billing questions with empathy. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that make care more accessible, human, and affordable. Join us to transform the patient experience across the healthcare system.

Sierra is seeking an Office Coordinator to create and maintain exceptional workplace environments that enable our teams to do their best work. This role is crucial for ensuring our physical spaces reflect Sierra's high standards and seamless operations. You will own day-to-day office operations, focusing on the experience across our customer-facing spaces at our San Francisco headquarters, partnering closely with Operations, IT, and HR teams. We are looking for a hospitality-minded, detail-oriented individual who thrives in a fast-paced environment and takes pride in delivering an outstanding experience for employees, candidates, customers, and visitors.

Sierra is a leading platform for customer-facing AI agents, partnering with major brands to transform customer service and business growth. The company is primarily based in San Francisco with expanding offices globally. Sierra is guided by core values of Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing family life. The company was co-founded by Bret Taylor, a prominent figure in tech with experience at OpenAI, Salesforce, Facebook, and Google, and Clay Bavor, who spent 18 years at Google leading initiatives like Google Labs, AR/VR, and Google Lens.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will own the entire lifecycle of Sierra's AI agents, from initial concept to production deployment handling thousands of daily conversations. This role sits at the intersection of product development, agent building, and customer engagement, requiring you to be as close to the technology as you are to the people you serve. You will transform complex customer challenges into measurable business improvements through AI agents.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will be responsible for bringing Sierra's AI agents to life for clients, guiding them from initial pilot phases to handling thousands of daily conversations in production. This role sits at the intersection of product development, agent building, and customer engagement, requiring a deep understanding of both the technology and the end-users. You will transform complex business challenges into effective AI agents that deliver measurable business impact.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We partner with industry leaders and are primarily an in-person company based in San Francisco. Our co-founders have extensive experience from leading tech companies like Salesforce, Facebook, and Google, with one co-founder currently serving as Board Chair of OpenAI. We are guided by core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As a Software Engineer, Agent Intern, you will work directly on production AI agents for Sierra's customers. This role offers hands-on experience in designing and developing AI agents, shipping features, and learning from real-world use cases at scale. It's an opportunity to contribute to a significant technological wave and learn from industry leaders.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will own the entire lifecycle of Sierra's AI agents, from initial pilot to production, handling thousands of conversations daily. This role sits at the intersection of product development, agent building, and customer engagement, requiring a deep understanding of both the technology and the people you serve. You will transform complex customer challenges into effective AI agents that measurably improve business outcomes.

Sierra is building a platform to enable companies to create better customer experiences with AI. As an Agent Strategist, you will be responsible for bringing Sierra's AI agents to life for customers, guiding them from initial pilot phases to production-level deployment handling thousands of daily conversations. This role sits at the intersection of product development, agent building, and customer engagement, requiring close collaboration with both technology and the people who use the agents. You will transform complex customer challenges into agents that deliver measurable business impact.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will be responsible for bringing Sierra's AI agents to life for customers, guiding them from initial pilot phases to production-level deployment handling thousands of daily conversations. This role sits at the intersection of product development, agent building, and customer engagement, requiring a deep understanding of both the technology and the people it serves. You will transform complex customer challenges into effective AI agents that deliver measurable business impact.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. We partner with industry leaders and are primarily an in-person company based in San Francisco, with growing offices globally. Our Consumer Business Services team partners with businesses that power everyday life for consumers and enterprises, from CPG brands to logistics networks and utility providers. Our AI agents handle tasks like order tracking, account management, and field service scheduling, tailored to each business's voice and workflows. We are looking for someone to join us in bringing AI agents to businesses that run the economy, making essential services faster, more reliable, and more human.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. The Tech, Media & Telecom (TMT) team partners with influential companies to build AI agents for critical moments, such as service disruptions or major product launches. These agents aim to transform customer relationships by personalizing interactions, optimizing plans, anticipating needs, and driving loyalty across telecommunications, media, and technology sectors. The role involves owning the entire Agent Development Life Cycle, from initial scope and design to launch and continuous iteration, ensuring agents measurably improve business outcomes. You will act as a trusted strategic advisor to enterprise leaders, understanding their business objectives and shaping AI strategies, while also partnering closely with customer teams to troubleshoot and ensure successful launches. This position directly impacts product development by surfacing customer needs to inform future platform direction.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. We are seeking a GTM Operations professional to support our Agent Development team. This role will act as a strategy and operations partner to leadership, bringing operational rigor to the Agent Development function. You will be responsible for establishing the operating cadence, ensuring clear visibility into business health, and operationalizing best practices for enterprise agent deployment. Additionally, you will drive account expansion strategy by identifying whitespace, prioritizing opportunities, and building repeatable motions for revenue growth. The role involves analyzing complex datasets, translating insights into executive-ready recommendations, and building internal tooling with AI to automate workflows and create operational leverage.

Sierra is seeking a Technical Accounting Lead to join their team. This role will own technical accounting policies, including documentation and adherence for areas like cost of revenue, leases, and stock-based compensation. The lead will also advise on strategic investments and acquisitions, and review monthly financials. A key part of the role involves leading audit and IPO preparedness, coordinating with external auditors, and ensuring compliance with financial statement disclosures. The position also emphasizes proactive involvement in Finance Transformation initiatives, leveraging AI and tooling to enhance the tech stack and develop an AI-first approach to accounting processes.

Sierra is building a platform to enable companies to create more human customer experiences using AI. As an Intern, Agent Development, you will work directly on production AI agents for Sierra's customers. This role offers hands-on experience in designing and developing AI agents, shipping features, and learning from real-world use cases at scale. You will contribute to shaping the future of AI technology.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We are seeking individuals for our APX rotational program, designed to develop the next generation of AI builders. This program offers a unique opportunity to work on AI agents directly with top global brands, gain comprehensive training, and rotate across Agent Development and Core Product teams. We believe that in the age of AI, generalists with diverse training and experience will be crucial for creating, shipping, and distributing great products. This role is ideal for those graduating by June 2027 who are eager to shape the future of AI.

Sierra is building a platform to enable companies to create more human customer experiences with AI. As a Software Engineer, Agent Intern, you will work directly on production AI agents for Sierra's customers. This role offers hands-on experience in designing and developing AI agents, shipping features, and learning from real-world use cases at scale. You will contribute to shaping the future of AI technology.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences using AI. We partner with industry leaders and are primarily an in-person company based in San Francisco, with growing international offices. Our co-founders have extensive experience from leading tech companies like Salesforce, Facebook, and Google, with one co-founder currently serving as Board Chair of OpenAI. We are guided by core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We partner with industry leaders and are primarily an in-person company based in San Francisco. Our co-founders have extensive experience from leading tech companies like Salesforce, Facebook, and Google, with one co-founder currently serving as Board Chair of OpenAI. We are guided by core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family.