sierra.ai

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We are seeking a Product Manager to join our team and focus on developing Enterprise-grade AI Agents. This role involves partnering directly with engineers and customers to build and ship AI agents capable of handling thousands of daily customer conversations. You will engage with customers at all levels to understand their requirements, demonstrate Sierra's agent capabilities, and address technical challenges. A key part of this role is shaping the product roadmap by collaborating with engineering and product development teams to implement new features that drive customer success.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent PM, you will partner directly with engineers and customers to build and ship AI agents capable of handling thousands of customer conversations daily. This role involves engaging with customers at all levels to understand their requirements, demonstrate Sierra's agent capabilities, and address technical challenges. You will also develop and improve virtual agents to meet customer needs and drive strategic technical initiatives for clients, while shaping the product roadmap by collaborating with engineering and product development teams on new features.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We partner with industry leaders and are primarily an in-person company based in San Francisco, with growing international offices. Our co-founders have extensive experience from leading tech companies like Salesforce, Facebook, and Google, with one co-founder currently serving as Board Chair of OpenAI. We are guided by core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family, which shape our culture and actions.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We partner with industry leaders and are primarily an in-person company based in San Francisco, with growing international offices. Our co-founders have extensive experience from leading tech companies like Salesforce, Facebook, and Google, with one co-founder currently serving as Board Chair of OpenAI. We are guided by core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family, which shape our culture and actions.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We partner with industry leaders and are primarily an in-person company based in San Francisco, with growing international offices. Our co-founders have extensive experience from leading tech companies like Salesforce, Facebook, and Google, with one co-founder currently serving as Board Chair of OpenAI. We are guided by core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family, which shape our culture and actions.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will own the entire lifecycle of Sierra's AI agents for customers, from initial pilot to production. This role sits at the intersection of product, agent building, and customer engagement, requiring close collaboration with both technology and people. You will transform complex customer problems into agents that deliver measurable business impact, acting as a trusted strategic advisor to enterprise leaders and partnering closely with customer teams to ensure successful implementation and iteration.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will be responsible for bringing Sierra's AI agents to life for customers, guiding them from initial pilot phases to production-ready agents handling significant volumes of conversations. This role sits at the intersection of product development, agent building, and customer engagement, requiring a deep understanding of both the technology and the user's needs. You will transform complex customer challenges into effective AI agents that deliver measurable business impact.

Sierra is a leading platform for customer-facing AI agents, partnering with major global brands to transform customer service and business growth. We are primarily an in-person company based in San Francisco, with growing international offices. Our culture is built on values of Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing family life. Our co-founders, Bret Taylor and Clay Bavor, bring extensive experience from leading tech companies like OpenAI, Salesforce, Facebook, and Google.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. We are seeking a Developer Relations Engineer to help onboard and educate customers on our Agent SDK and Agent Studio platform. This role involves leading the creation and execution of developer training programs, building scalable content like documentation and videos, and developing AI Agents as an Agent Software Engineer. You will also collaborate with marketing to publish developer success stories and inspire our technical community. This is an opportunity to become a world-leading expert in agent development and contribute to a growing AI company.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As a Security Engineer, you will build the foundational systems and controls that ensure Sierra's AI agents are secure, protecting customer data and trust. You will partner across product and platform teams to integrate security, privacy, and safety as core product capabilities and secure defaults. This role involves designing and implementing systems across various security domains, including product security, infrastructure security, enterprise security, identity, and detection and response. You will identify risks, strengthen architectures, and build durable defenses, while also owning cross-cutting systems, threat modeling, code reviews, and evolving security primitives. The position requires a strong software engineering background, systems thinking, and the ability to automate and scale security workflows.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences using AI. We partner with industry leaders and are primarily an in-person company based in San Francisco, with growing international offices. Our co-founders have extensive experience from leading tech companies like Salesforce, Facebook, and Google, with one co-founder currently serving as Board Chair of OpenAI. We are guided by core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We partner with industry leaders and are primarily an in-person company based in San Francisco, with growing international offices. Our core values are Trust, Customer Obsession, Craftsmanship, Intensity, and Family. The co-founders have extensive experience from leading tech companies like Salesforce, Facebook, Google, and OpenAI. As an Agent PM at Sierra, you will be responsible for partnering directly with engineers and customers to build and ship AI agents capable of handling thousands of customer conversations daily. You will engage with customers at all levels, discover their requirements, present demonstrations, and work with technical counterparts to overcome business process challenges. Your role will involve developing and improving virtual agents to meet and anticipate customer needs, acting as a trusted advisor to drive strategic technical strategies for clients.

Sierra is building a platform to enable companies to create better customer experiences using AI. We partner with industry leaders and are primarily an in-person company based in San Francisco. Our co-founders have extensive experience from leading tech companies like Salesforce, Facebook, and Google. We are looking for a Software Engineer to design, build, and ship production-grade AI agents that are central to Sierra's growth. You will own the entire Agent Development Life Cycle (ADLC), from pilot to deployment and iteration, setting best practices along the way. This role involves partnering directly with large enterprises and cutting-edge startups to understand their challenges and build AI agents that transform their operations at scale. Your work will also directly influence the evolution of Sierra's core platform by surfacing unmet needs and prototyping new tools and features.

Sierra is seeking a Software Engineer to join their platform team, focusing on building the core infrastructure for customer-facing AI agents. This role involves developing the primitives that power agent creation, orchestration, and deployment, as well as inventing the foundational systems for reliable and steerable agent development. You will contribute to runtime systems, developer tooling, and internal infrastructure, ultimately enabling engineers and customers to build and deploy AI agents more efficiently. The company emphasizes a culture of trust, customer obsession, craftsmanship, intensity, and work-life balance, with a strong commitment to diversity and inclusion.