sierra.ai

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. We are a primarily in-person company based in San Francisco, with growing offices globally. Our Security Engineering team builds the foundational systems that allow Sierra to deliver powerful AI agents while protecting customer data and trust. We collaborate across product and platform teams to ensure security, privacy, and safety are core product capabilities and secure defaults.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will own the entire lifecycle of Sierra's AI agents, from initial concept to production deployment handling thousands of conversations daily. This role sits at the intersection of product, agent development, and customer engagement, requiring a deep understanding of both technology and user needs. You will transform complex customer problems into effective AI agents that measurably improve business outcomes.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. We are seeking a Software Engineer, Agent to design and deliver production-grade AI agents that are central to Sierra's growth and revenue. These are not prototypes but scalable systems running in production across various industries. You will own the Agent Development Life Cycle (ADLC) from pilot to deployment and iteration, establishing best practices. This role involves partnering directly with leaders at large enterprises and cutting-edge startups to understand their challenges and build AI agents that transform their operations. Your customer interactions will also shape the evolution of Sierra's core platform, influencing new tools, features, and the future of AI agent development.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. We are seeking a Software Engineer, Agent to design and deliver production-grade AI agents that are central to Sierra's growth and revenue. These are not prototypes but scalable systems running in production across various industries. You will own the Agent Development Life Cycle (ADLC) from pilot to deployment and iteration, establishing best practices. This role involves partnering directly with leaders at large enterprises and cutting-edge startups to understand their challenges and build AI agents that transform their operations. Your customer interactions will also shape the evolution of Sierra's core platform, influencing new tools, features, and the future of AI agent development.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. We are seeking a Software Engineer, Agent to design and deliver production-grade AI agents that are central to Sierra's growth and revenue. You will own the entire Agent Development Life Cycle (ADLC), from pilot to deployment and iteration, establishing best practices along the way. This role involves partnering directly with leaders at large enterprises and cutting-edge startups to understand their challenges and build AI agents that transform their operations at scale. Your work will also directly influence the evolution of Sierra's core platform, surfacing unmet needs and prototyping new tools and features in collaboration with research, product, and platform teams.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences using AI. We partner with industry leaders and are primarily an in-person company based in San Francisco, with growing international offices. Our co-founders have extensive experience from leading tech companies like Salesforce, Facebook, and Google, with one co-founder currently serving as Board Chair of OpenAI. We are guided by core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. We are seeking a Software Engineer, Agent to design and deliver production-grade AI agents that are central to Sierra's growth. You will own the Agent Development Life Cycle (ADLC) from pilot to iteration, building, tuning, and evolving AI agents in production environments. This role involves partnering directly with large enterprises and cutting-edge startups to understand their business challenges and build AI agents that transform their operations. Your work will also influence the evolution of Sierra's core platform, surfacing unmet needs and prototyping new tools and features in collaboration with research, product, and platform teams.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We are seeking a Product Manager, Agent Development to partner directly with engineers and customers to build and ship AI agents capable of handling thousands of daily customer conversations. This role involves engaging with customers at all levels to understand their requirements, demonstrate Sierra's agent capabilities, and address technical challenges. You will also develop and improve virtual agents to meet customer needs and drive strategic technical initiatives, while shaping the product roadmap by collaborating with engineering and product development teams on new features.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We are seeking a Product Manager to join our team and focus on developing enterprise-grade AI agents. This role involves partnering directly with engineers and customers to build and ship AI agents capable of handling thousands of customer conversations daily. You will engage with customers at all levels to understand their requirements, demonstrate Sierra's agent capabilities, and address technical challenges. A key part of this role is shaping the product roadmap by collaborating with engineering and product development teams to implement new features that drive customer success.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will own the entire lifecycle of Sierra's AI agents, from initial concept and design to production deployment and ongoing iteration. You will work at the intersection of product development, agent building, and customer engagement, staying closely connected to both the technology and the people you serve. Your role involves transforming complex customer challenges into effective AI agents that deliver measurable business impact. You will be a trusted strategic advisor to enterprise leaders, understanding their business objectives and shaping AI strategies to achieve them, while also partnering closely with customer teams on a day-to-day basis to ensure successful agent implementation and performance.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will be responsible for bringing Sierra's AI agents to life for customers, guiding them from initial pilot phases to production-level deployment handling thousands of daily conversations. This role sits at the intersection of product development, agent building, and customer engagement, requiring a deep understanding of both the technology and the user's needs. You will transform complex business challenges into effective AI agents that deliver measurable business impact.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will be responsible for bringing Sierra's AI agents to life for customers, guiding them from initial pilot phases to production environments handling thousands of daily conversations. This role sits at the intersection of product development, agent building, and customer engagement, requiring close collaboration with both technology and the people who use it. You will transform complex customer challenges into effective AI agents that deliver measurable business impact.

Sierra is building a platform to enable companies to create AI-powered customer experiences. We are seeking a Commercial Counsel to join our legal team and play a key role in structuring, negotiating, and advising on a variety of commercial contracts, including SaaS agreements, technology licenses, and vendor agreements. This role offers an opportunity to broaden your expertise into IP, regulatory, and product law within a dynamic, fast-paced startup environment. You will contribute to building a best-in-class commercial legal function, developing efficient processes, and advising on complex contractual issues, particularly those related to AI and evolving regulatory frameworks. We are looking for a collaborative team player with strong judgment, a proactive mindset, and a commitment to excellence.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will own the entire lifecycle of Sierra's AI agents, from initial concept and design to production deployment and continuous iteration. You will sit at the intersection of product development and customer engagement, working closely with both the technology and the people who use it. Your role involves transforming complex customer problems into effective AI agents that measurably improve business outcomes.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will be responsible for bringing Sierra's AI agents to life for customers, guiding them from initial pilot phases to production-level deployment handling thousands of daily conversations. This role sits at the intersection of product development, agent building, and customer engagement, requiring a deep understanding of both the technology and the people it serves. You will transform complex customer challenges into effective AI agents that deliver measurable business impact.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will own the entire lifecycle of Sierra's AI agents, from initial concept and design to production deployment and continuous iteration. You will sit at the intersection of product development and customer engagement, working closely with both the technology and the people who use it. Your role involves transforming complex customer problems into effective AI agents that measurably improve business outcomes.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will be responsible for bringing Sierra's AI agents to life for customers, guiding them from initial pilot phases to production-level deployment handling thousands of daily conversations. This role sits at the intersection of product development, agent building, and customer engagement, requiring a deep understanding of both the technology and the people it serves. You will transform complex customer challenges into effective AI agents that deliver measurable business impact.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As a Software Engineer on the Site Reliability team, you will be responsible for establishing the foundation of reliability, observability, and scalability for Sierra's AI-driven infrastructure. You will collaborate closely with core engineering and product teams to ensure our systems are highly available, efficient, and designed for growth.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We are a primarily in-person company based in San Francisco, with growing international offices. Our mission is to revolutionize consumer and business interaction by empowering every business to build a world-class AI agent that fully represents its identity and brand. This role will focus on bringing enterprise-grade AI Agents to the world, solving complex customer needs, and innovating at the forefront of AI.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. We are seeking a Product Manager to join our team and focus on developing enterprise-grade AI Agents. In this role, you will partner directly with engineers and customers to build and ship AI agents capable of handling thousands of customer conversations daily. You will engage with customers at all levels to understand their requirements, demonstrate Sierra's agent capabilities, and address technical challenges by collaborating with technical counterparts. A key part of this role involves shaping the product roadmap by working with engineering and product development teams to scope and implement new features that drive customer success.