Software Engineer, Agent (French speaking)

London FullTime

Posted 1y ago

Remote Work Policy

On-site

Employment Type

FullTime

Categories

AI Agent Engineer

About the job

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We partner with industry leaders and are primarily an in-person company based in San Francisco, with growing international offices. Our co-founders have extensive experience from leading tech companies like Salesforce, Facebook, and Google, with one co-founder currently serving as Board Chair of OpenAI. We are guided by core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family, which shape our culture and actions.

Responsibilities

  • Design and deliver production-grade AI agents that are highly performant, reliable, and drive revenue.
  • Manage the entire AI agent development lifecycle, from pilot to deployment and iteration.
  • Build, tune, and evolve AI agents in production environments, establishing best practices.
  • Collaborate with enterprise clients and startups to understand business challenges and build scalable AI solutions.
  • Contribute to the evolution of Sierra's core platform by surfacing unmet needs and prototyping new features.
  • Shape the future of AI agent development and Sierra's product through collaboration with research, product, and platform teams.

Requirements

  • Experience building and scaling end-to-end production systems.
  • Strong technical problem-solving skills, particularly in fast-changing, ambiguous environments.
  • A builder and tinkerer's mindset with high agency.
  • Comfort working directly with customers to understand needs and solve real-world problems.
  • Excellent communication skills, fluent in both French and English.
  • Experience building or deploying AI/LLM systems in production.
  • Familiarity with AI agent tools such as eval frameworks, agent tooling, RAG pipelines, and prompt engineering.
  • Prior experience with React, TypeScript, and/or Go.
  • Previous roles involving customer interaction or leading technical projects with external stakeholders.

Benefits

  • Flexible (unlimited) paid time off.

About sierra.ai

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