Area Vice President, Consumer Business Services
San Francisco, CA • FullTime
Posted 9d ago
About the job
Sierra is building a platform to enable companies to create better, more human customer experiences with AI. We partner with industry leaders and are primarily an in-person company based in San Francisco, with growing offices globally. Our Consumer Business Services team partners with businesses that power everyday life for consumers and enterprises, from CPG brands to logistics networks and utility providers. Our AI agents handle tasks like order tracking, account management, and field service scheduling, tailored to each business's voice and workflows. We are looking for someone to join us in bringing AI agents to businesses that run the economy, making essential services faster, more reliable, and more human.
Responsibilities
- Lead and develop a high-performing sales team, including hiring, onboarding, and coaching.
- Coach sales representatives on deal strategy, pipeline management, and execution.
- Foster a culture of accountability, learning, and collaboration within the sales team.
- Identify and develop future leaders within the sales team.
- Own regional sales performance and forecast accuracy.
- Inspect pipeline quality and help resolve stalled deals.
- Drive consistent execution of the sales process.
- Partner with RevOps to ensure data integrity and clear insights.
- Participate in key customer and prospect conversations.
- Assist sales representatives in navigating complex buying committees and late-stage deals.
- Support pricing, negotiation, and closing strategies.
Requirements
- 15+ years of selling experience in enterprise customer-facing roles, with a track record of identifying and closing large accounts.
- 10+ years of experience managing, mentoring, and developing high-performing enterprise sales teams.
- Experience running and managing end-to-end complex deals valued at $1M+.
- Exceptional verbal and written communication skills.
- Analytical mindset with the ability to analyze market trends, identify opportunities, and make data-driven decisions.
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons