decagon

Decagon is seeking an Agent Strategy Manager to join their high-impact team. This role involves partnering closely with customers to guide AI agent deployments, support adoption, and ensure they achieve meaningful outcomes. You will work cross-functionally with Product and Engineering teams to surface customer needs, solve challenges, and help shape the performance of Decagon's conversational AI platform in real-world environments. This position blends relationship management with hands-on execution, ideal for someone who thrives in a fast-paced, high-growth setting and wants to make a direct impact.

$160k - $220k

Decagon is seeking an Agent Development Manager to join their Agent Development Team. This role will be responsible for building and scaling the function that develops world-class AI Agents for customers. The manager will own the strategy and execution for deploying Decagon across complex enterprise environments, ensuring smooth, impactful agent builds that lay the groundwork for long-term customer success. This includes designing and owning the agent development playbook, creating repeatable and scalable frameworks and processes, and continuously improving delivery through AI tools, automation, and operational design to boost efficiency and reduce time to value. The role requires close partnership with customer teams to understand workflows and goals, and cross-functional collaboration with Sales, Product, and Engineering to translate needs into successful agent builds, guiding complex rollouts and ensuring measurable impact.

Decagon is seeking a Director of Solutions Engineering to build and lead our growing pre-sales solutions engineering function. This role combines technical depth, enterprise consultative engagement, and team leadership, enabling Decagon to drive adoption of our AI-native platform across some of the world’s most complex enterprises. As the manager of the Solutions Engineering team, you will be responsible for hiring, mentoring, and developing a high-performing team of Solutions Engineers. You’ll establish scalable processes and best practices for pre-sales engagements, ensure technical excellence in customer conversations, and represent Decagon as a senior technical leader on key opportunities. This role is highly cross-functional: you will partner closely with Sales, Product, and Engineering to design strategies that align technical capabilities with customer outcomes. You will also bring strong executive presence to customer engagements, guiding both technical and business stakeholders through how Decagon integrates into their technology environments and drives measurable business value.

Decagon is seeking a Director of Solutions Engineering to build and lead our growing pre-sales solutions engineering function in EMEA. This role combines technical depth, enterprise consultative engagement, and team leadership, enabling Decagon to drive adoption of our AI-native platform across some of the world’s most complex enterprises. As the manager of the Solutions Engineering team, you will be responsible for hiring, mentoring, and developing a high-performing team of Solutions Engineers. You’ll establish scalable processes and best practices for pre-sales engagements, ensure technical excellence in customer conversations, and represent Decagon as a senior technical leader on key opportunities. This role is highly cross-functional, partnering closely with Sales, Product, and Engineering to design strategies that align technical capabilities with customer outcomes, while also bringing strong executive presence to customer engagements.

Decagon is seeking a Senior Technical Sourcer to play a crucial role in identifying and attracting top engineering talent as the company scales its technical organization. This role involves close collaboration with recruiters, engineering leaders, and hiring managers to develop robust talent pipelines across the engineering department. The successful candidate will have substantial autonomy in market mapping, talent identification and engagement, and elevating the caliber of engineers hired at Decagon.

$110k - $200k

Decagon is seeking a Governance, Risk, and Compliance Manager to play a critical role in securing customer trust as the company scales to serve Fortune 500 and international enterprises. This high-impact role involves managing the day-to-day execution of the compliance program and customer security engagements. You will directly contribute to closing enterprise deals by efficiently managing security communications with customers, supporting compliance audits, and improving security documentation. This position is ideal for an individual who thrives in a high-impact organization, possesses strong attention to detail and excellent writing skills, and is eager to build expertise in enterprise AI compliance.

$53k - $800k

Decagon is seeking a Senior Agent Product Manager, Healthcare to lead the delivery, adoption, and expansion of AI solutions for healthcare clients across Payer, Provider, Pharmacy, Labs, and Life Sciences. This role involves being the primary technical and strategic owner on client accounts, building trust with leadership, scoping solutions, and developing AI agents. You will be instrumental in shaping Decagon's healthcare strategy and roadmap, working closely with product and go-to-market leadership. This is a senior individual contributor position for someone who thrives on executive influence, product building instincts, and end-to-end ownership of high-stakes outcomes.

$200k - $285k

Decagon is seeking a Director, Strategic Accounts to join their team. This role is ideal for someone who thrives in a highly autonomous environment, is product-minded, scrappy, and comfortable building pipelines with major global brands. The company offers strong engineering support for potential sales, including customizations to close deals. The Director will be responsible for developing strategies to penetrate and close key strategic accounts, building trusted relationships with stakeholders across customer organizations, and understanding customer business needs to uncover expansion opportunities. Collaboration with internal teams, accurate forecasting, and providing feedback to product and leadership teams are also key aspects of this role. Moderate travel is expected.

Decagon is seeking a Product Manager to join its founding team and shape the future of its Enterprise Agent Platform. This role will focus on the critical and complex aspects of enabling AI agents to interact with enterprise systems, including integrations, deployment, APIs, and developer experience. You will be instrumental in defining the product foundation that powers AI agent creation and operation for Decagon's enterprise clients, driving initiatives from discovery through launch and adoption. This is an opportunity to tackle the least-solved problems in enterprise AI and unlock the next wave of deployments for major customers.

$232k - $290k

Decagon is seeking a Revenue Operations Associate to join their multidisciplinary team. This role focuses on driving GTM-wide strategy, operations, and analytics, acting as a proactive, data-driven partner to leadership. The associate will provide critical insights, enhance operational efficiency, and ensure successful execution of revenue-generating processes. The company is committed to excellence and velocity, fostering a culture of innovation and customer focus.

Decagon is seeking its first GTM Analytics Engineer to construct the essential data infrastructure for its go-to-market organization. This role involves transforming raw, complex data into clean, well-modeled tables that will serve as the foundation for RevOps, sales leadership, and executive decision-making. As a foundational, 0-to-1 position, you will be responsible for designing data structures and modeling layers from the ground up, establishing standards for GTM data organization, and becoming the primary point of contact for data lineage inquiries.

Decagon is seeking an IT Engineer to join their lean and highly collaborative IT team. This role will be the hands-on IT presence for the San Francisco office, playing a critical role in supporting a fast-scaling global workforce. You will co-own identity and access management, endpoint administration, and SaaS operations, while also working the support queue and solving problems at the root. This position is ideal for someone who enjoys solving problems, improving processes, and leveraging technology to create scalable solutions, contributing to the foundations required for the company's next phase of growth.

$96k - $145k

Decagon is seeking an IT Engineer to join their lean and highly collaborative IT team. This role is crucial for supporting a fast-scaling global workforce and driving automation, security, and operational excellence. The IT Engineer will be the hands-on IT presence for the New York office, co-owning identity and access management, endpoint administration, and SaaS operations. The ideal candidate enjoys solving problems, improving processes, and leveraging technology to create scalable solutions, contributing to the company's next phase of growth.

$95k - $140k

Decagon is a leading conversational AI platform that empowers brands to deliver exceptional customer experiences through AI agents. We are building a future where customer interactions are redefined, moving beyond traditional support to foster richer conversations and deeper relationships. Our Enterprise Product team is responsible for creating the platform that enables customers to build, maintain, and enhance their AI agents, making sophisticated AI capabilities accessible to both technical and non-technical users. As a Senior Software Engineer on this team, you will own the design and development of robust, scalable systems that allow customers to confidently create and optimize their AI agents, working closely with customer-facing teams to understand workflows and translate them into elegant, scalable product features.

$200k - $400k

Decagon is a leading conversational AI platform that empowers brands to deliver exceptional customer experiences through AI agents. We are building a future where customer interactions are redefined, moving beyond traditional support to foster richer conversations and deeper relationships. Our Enterprise Product team is responsible for creating the platform that enables customers to build, maintain, and enhance their AI agents, making sophisticated AI capabilities accessible to both technical and non-technical users. As a Senior Software Engineer on this team, you will own the design and development of robust, scalable systems that allow customers to confidently create and optimize their AI agents, working closely with customer-facing teams to understand workflows and translate them into elegant, scalable product features.

$200k - $400k

Decagon is seeking an Engineering Lead for Strategic Deals to own the technical build for 1-3 major customer engagements end-to-end. This role involves working directly with senior engineering and product leaders at the world's largest companies to understand their needs and translate them into technical solutions. You will decide what Decagon should build, lead a pod of engineers to deliver the solution, and ensure it's production-ready and scalable. This position sits at the intersection of product strategy and technical execution, shaping both individual deployments and the core Decagon product.

$200k - $400k

Decagon is seeking an Engineering Lead for Strategic Deals to own the technical build for 1-3 major customer engagements end-to-end. This role involves working directly with senior engineering and product leaders at the world's largest companies to understand their needs and translate them into technical solutions. You will decide what Decagon should build, lead a pod of engineers to deliver the solution, and ensure it's production-ready and scalable. This position sits at the intersection of product strategy and technical execution, shaping both individual deployments and the core Decagon product.

$200k - $400k

Decagon is seeking a Senior Software Engineer, Application Security to lead the application security strategy and implementation for their conversational AI platform. This role involves partnering with engineering teams to embed security into AI-powered applications, protecting against application-layer threats while maintaining performance and reliability. The position offers a significant opportunity to apply deep application security expertise to AI systems and influence security practices within a growing engineering organization.

$200k - $400k

Decagon is seeking a Senior Solutions Engineer to join their team. This foundational technical role will influence the future of AI-powered enterprise solutions. You will act as a technical advisor and trusted consultant to enterprise prospects and customers, focusing on value-based solutioning and integrating Decagon's AI-native platform into complex customer ecosystems. This position blends pre-sales engineering, product strategy, and enterprise architecture.

Decagon is seeking a Senior Solutions Engineer to join their team. This foundational technical role will influence the future of AI-powered enterprise solutions. You will act as a technical advisor and trusted consultant to enterprise prospects and customers, focusing on value-based solutioning and integrating Decagon's AI-native platform into complex customer ecosystems. This position blends pre-sales engineering, product strategy, and enterprise architecture.