decagon

Decagon is seeking a Staff Software Engineer to join the Agent Platform team. This role will focus on designing and building the core systems that govern how Decagon's AI agents operate in production environments. You will own complex, distributed systems responsible for agent execution, model orchestration, and experimentation platforms, ensuring agents are fast, reliable, and continuously improving. This position involves working in a fast-moving, ambiguous space with tight feedback loops, requiring collaboration with Research, Infra, and Product teams to ship improvements safely and at scale. The work directly impacts how agents reason, take actions, and deliver outcomes across millions of interactions.

$200k - $400k

Decagon is seeking a Staff Software Engineer to lead the architecture and evolution of its voice platform. This role involves driving multi-quarter projects to enhance timing, responsiveness, audio quality, and reliability for millions of voice interactions. You will collaborate with research, infrastructure, and product teams to integrate new speech models, push performance boundaries, and introduce new voice capabilities. The position also includes setting engineering standards for voice, mentoring senior engineers, and elevating the technical bar for this critical area of the company.

$200k - $400k

Decagon is seeking a Senior Software Engineer to join the Agent Platform team. This team builds the runtime and model orchestration layer that powers Decagon's AI agents in production, ensuring a reliable, low-latency, and delightful experience for end users. As a Senior Software Engineer, you will design and build the complex, distributed systems at the heart of the agent runtime, including execution frameworks, model orchestration logic, and experimentation platforms. Your work will directly impact how agents reason, take actions, and deliver outcomes across millions of interactions in a fast-moving, ambiguous space with tight feedback loops. You will collaborate closely with Research, Infra, and Product teams to ship improvements safely and at scale.

$200k - $400k

Decagon is seeking a Senior Solutions Engineer to join their team. This foundational technical role will influence the future of AI-powered enterprise solutions. You will act as a technical advisor and trusted consultant to enterprise prospects and customers, focusing on value-based solutioning and integrating Decagon's AI-native platform into complex customer ecosystems. This position blends pre-sales engineering, product strategy, and enterprise architecture.

Decagon is seeking a Director, Strategic Accounts to join their team. This role is ideal for someone who is highly autonomous, product-minded, and enjoys building pipelines with major global brands. You will have the support of strong engineering resources to customize solutions and close deals. The company is focused on redefining customer experiences through conversational AI, enabling personalized and satisfying interactions across various channels.

Decagon is seeking a Founding Solutions Architect - Infrastructure to shape how enterprises deploy and scale our AI-powered platform. This role blends pre-sales engineering, deployment architecture, and enterprise infrastructure strategy. You will serve as a trusted advisor to enterprise prospects and customers, guiding them through complex deployment discussions, from containerization to multi-cloud architectures, ensuring seamless integration with their existing infrastructure while meeting security, compliance, and scalability needs. As a founding hire, you will define deployment solutioning best practices, collaborate with Sales, Product, and Engineering, and establish technical credibility with stakeholders across various departments.

Decagon is seeking a Senior Agent Product Manager to own the successful delivery, adoption, and expansion of AI solutions for their enterprise customers. This role involves acting as the primary technical and strategic owner, earning trust with customer leadership, scoping solutions, and building working AI agents. You will be the direct owner for each account's agents end-to-end, partnering with various teams to scale the agent in production and integrate it into the customer's core operations. This position offers a unique blend of executive influence, product building instincts, and founder-like ownership, allowing you to build solutions directly on high-stakes accounts with cross-functional support.

$200k - $285k

Decagon is seeking a Senior Research Engineer to join their team and build industry-leading conversational AI models. This role involves taking models from idea to production, owning multi-quarter initiatives to enhance agent reliability, capability, and efficiency, and designing/implementing frontier approaches for training, evaluation, and orchestration. The ideal candidate will be a strong engineer passionate about building core AI agent models and algorithms, with a track record of end-to-end ownership and high-impact technical decisions.

$200k - $400k

Decagon is seeking a Senior Solutions Engineer to join their team. This foundational technical role will influence the future of AI-powered enterprise solutions. You will act as a technical advisor and trusted consultant to enterprise prospects and customers, focusing on value-based solutioning and integrating Decagon's AI-native platform into complex customer ecosystems. This position blends pre-sales engineering, product strategy, and enterprise architecture.

Decagon is seeking a Strategic Account Executive to join their team. This role is ideal for someone who thrives in an autonomous, fast-paced environment and is adept at building pipelines with major global brands. You will be responsible for developing strategies to secure and close key strategic accounts, fostering deep relationships with stakeholders across customer organizations, and understanding their business needs to identify expansion opportunities. Collaboration with internal teams, including founders and engineering, will be crucial for delivering tailored solutions. The role also involves accurate forecasting, pipeline management, and providing valuable feedback to product and leadership teams to influence the company's roadmap. A moderate amount of travel is expected.

$340k - $380000k