decagon

Decagon is seeking an Agent Strategy Manager to join their high-impact team. This role involves partnering closely with customers to guide AI agent deployments, support adoption, and ensure they achieve meaningful outcomes. You will work cross-functionally with Product and Engineering teams to surface customer needs, solve challenges, and help shape the technology's performance in real-world environments. This position blends relationship management with hands-on execution, ideal for someone who thrives in a fast-paced, high-growth setting and wants to make a direct impact.

$160k - $220k

Decagon is seeking an Agent Strategy Manager to join their high-impact team. This role involves partnering closely with customers to guide AI agent deployments, support adoption, and ensure they achieve meaningful outcomes. You will work cross-functionally with Product and Engineering teams to surface customer needs, solve challenges, and help shape the performance of Decagon's conversational AI platform in real-world environments. This position blends relationship management with hands-on execution, ideal for someone who thrives in a fast-paced, high-growth setting and wants to make a direct impact.

$160k - $220k

Decagon is seeking a Senior Software Engineer to join the Agent Product Engineering team. This team deploys mission-critical AI agents to customers, impacting millions of users and driving company growth. You will build on our industry-leading AI agent platform, collaborate directly with customers, and devise long-term, scalable solutions to deliver magical support experiences. In this role, you will have complete ownership and autonomy in building and shipping best-in-class AI agents, from initial implementation through continuous iteration. You'll work directly with leaders across industries like finance, healthcare, and hospitality, solving their users' needs with reliable and intuitive AI agents. Engineers here own their work end-to-end and are trusted to make a real impact. This role is for someone who dives deep into complex system challenges and builds elegant solutions that scale to millions of users.

$200k - $400k

Decagon is seeking a Senior Software Engineer to join the Agent Product Engineering team. This role involves building and shipping best-in-class AI agents that manage complex customer interactions and drive customer retention. You will have complete ownership and autonomy, working directly with leaders across various industries to solve user needs with reliable and intuitive AI agents. The position is for someone who thrives on diving deep into complex system challenges and building elegant, scalable solutions that impact millions of users.

$200k - $400k

Decagon is seeking a Senior Agent Product Manager to own the successful delivery, adoption, and expansion of AI solutions for their customers. This role serves as the primary technical and strategic owner, earning trust with customer leadership, scoping solutions, and building working AI agents. You will be the direct owner for each account's agents end-to-end, partnering with cross-functional teams to scale agents in production and grow them into a core part of customer operations. This is a senior individual contributor role requiring executive influence, product building instincts, and founder-like ownership, designed for those who want to build solutions rather than just hand off recommendations. You will own the outcome end-to-end on high-stakes accounts with the support of Decagon's teams.

$200k - $285k

Decagon is seeking a Strategic Account Executive to join their team. This role is ideal for someone who thrives in an autonomous environment, is product-minded, and enjoys building pipelines with major global brands. The company offers strong engineering support for sales, including the ability to customize solutions to close deals. The Strategic Account Executive will be responsible for developing strategies to penetrate and secure key strategic accounts, building trusted relationships with stakeholders across customer organizations, and understanding customer business needs to identify expansion opportunities. Collaboration with internal teams, accurate forecasting, and influencing the product roadmap through feedback are also key aspects of this role. Moderate travel is expected.

$325k - $360000k

Decagon is seeking an Agent Strategy Manager to join their high-impact team, shaping how customers utilize and derive value from their conversational AI platform. This role involves partnering closely with enterprise clients to guide their AI agent deployments, support adoption, and ensure they achieve meaningful outcomes. You will act as a strategic advisor, co-piloting customers through their deployment journey from initial scoping to full value realization. This position blends relationship management with hands-on execution, requiring close collaboration with Product and Engineering teams to surface customer needs, solve challenges, and influence the product roadmap based on real-world performance and customer feedback.

Decagon is seeking a Solutions Engineer, a key technical role focused on shaping the future of our AI-powered enterprise solutions. This position blends pre-sales engineering, product strategy, and enterprise architecture. You will act as a technical advisor and trusted consultant to enterprise prospects and customers, guiding them in integrating Decagon's AI-native platform into their existing complex systems and demonstrating its value.

Decagon is seeking a Strategic Solutions Engineer to join their team. This foundational technical role will shape the future of AI-powered solutions in the enterprise space, operating at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will act as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integrating Decagon’s AI-native platform into complex customer ecosystems.

Decagon is seeking a BizOps & Strategy professional to lead commercial and pricing strategy within the Founder's Office. This team focuses on high-leverage initiatives including partnerships, business development, pricing strategy, AI transformation, and data analytics. The primary goal of this role is to accelerate and streamline the enterprise go-to-market motion by working closely with the GTM team to close deals. This involves developing pricing and packaging strategies, building internal deal and pricing processes, and contributing to proposal creation and negotiation for enterprise customers. The role requires a blend of strategic thinking and execution, attracting highly motivated problem solvers with strong analytical rigor and relationship-building skills.

Decagon is seeking an Agent Development Manager to join their Agent Development Team. This role will be responsible for building and scaling the function that develops world-class AI Agents for customers. The manager will own the strategy and execution for deploying Decagon across complex enterprise environments, ensuring smooth, impactful agent builds that lay the groundwork for long-term customer success. This includes designing and owning the agent development playbook, creating repeatable and scalable frameworks and processes, and continuously improving delivery through AI tools, automation, and operational design to boost efficiency and reduce time to value. The role requires close partnership with customer teams to understand workflows and goals, and cross-functional collaboration with Sales, Product, and Engineering to translate needs into successful agent builds, guiding complex rollouts and ensuring measurable impact.

Decagon is seeking an experienced software engineer to join the AI Platform team and help build the company's AI-native developer platform. This role sits at the intersection of distributed systems, developer tooling, and applied AI, focusing on experimenting with new agentic workflows and transforming promising ideas into dependable systems for the engineering organization. The position is highly product-oriented, requiring close collaboration with engineers to identify automation opportunities and ownership of solutions from architecture through production operation.

$200k - $400k

Decagon is seeking an Engineering Manager to lead the Agent Orchestration team, a critical group responsible for the runtime and control plane powering all agent interactions. This highly technical, player/coach role involves coordinating model reasoning, tool use, and evaluation in production, while owning the technical strategy and delivery for the orchestration engine. The ideal candidate will have strong people leadership, the ability to navigate ambiguous problem spaces, and the technical depth to drive correctness and operational excellence. You will be responsible for hiring and developing a high-performing team, staying close to architecture, debugging, and reliability, and partnering with Research, Infrastructure, Product Engineering, and Agent SWE to translate frontier model improvements into predictable, safe, and scalable agent behavior.

$280k - $430k

Decagon is a leading conversational AI platform that empowers brands to deliver concierge customer experiences through AI agents. We are building a future where customer interactions are redefined for faster resolutions and deeper relationships. This role is for a Director of Agent Deployment Engineering, a senior, customer-facing leadership position responsible for the technical delivery of AI agent builds for strategic enterprise customers. You will lead and scale a high-performing delivery organization, own end-to-end execution of AI agent deployments, and build the team, playbooks, and operating system required for scaling these efforts. This is an ideal role for a leader who thrives in fast-moving environments, enjoys shipping customer-facing technical work, and can balance hands-on problem-solving with structured execution at scale.

$250k - $320k

Decagon is seeking a Product Manager to own the roadmap for a major product area within their conversational AI platform. This role involves partnering closely with customers and internal teams to deliver features that enhance the platform's power, flexibility, and enterprise readiness. You will be instrumental in designing AI-powered features, building intelligent systems for agent control, creating effortless self-serve configuration experiences, and expanding the platform's reach through integrations. The position requires close collaboration with engineering, design, sales, and leadership to ensure the core platform meets the needs of diverse customer segments.

$232k - $290k

Decagon is seeking a Staff Software Engineer for its Enterprise Product team. This role will be a technical leader responsible for shaping the platform that empowers customers to build, maintain, and improve their AI agents. You will collaborate closely with Agent Software Engineering and Agent PM teams to understand workflows and define technical strategies. Working with product and design teams, you will be involved in discovery, defining requirements, reviewing designs, and launching features. Beyond building, you will mentor engineers, supervise projects, and provide technical direction.

$200k - $400k

Decagon is seeking an Agent Development Manager to join their Agent Development Team. This role will be responsible for building and scaling the function that develops world-class AI Agents for customers. The manager will own the strategy and execution for deploying Decagon across complex enterprise environments, ensuring smooth, impactful agent builds that lay the groundwork for long-term customer success. This includes designing and owning the agent development playbook, creating repeatable and scalable frameworks and processes, and continuously improving delivery through AI tools, automation, and operational design to boost efficiency and reduce time to value. The role requires close partnership with customer teams to understand workflows and goals, and cross-functional collaboration with Sales, Product, and Engineering to translate needs into successful agent builds, guiding complex rollouts and ensuring measurable impact.

Decagon is seeking a Field Engineer to own the technical scoping and implementation of complex requirements for enterprise prospects and customers. In this dynamic, cross-functional role, you will serve as the technical expert and trusted advisor, proving technical feasibility and potentially carrying work through to production. You will build intricate integrations, configure and optimize AI agents for production environments, and collaborate with Solutions Engineers, Product, and Engineering teams to develop necessary features. Your responsibilities will include establishing technical credibility with stakeholders across various organizational levels and driving the technical win for critical enterprise opportunities.

Decagon is seeking an Agent Deployment Engineer to join their specialized technical delivery team. This role is responsible for the end-to-end execution of AI agent builds for strategic enterprise customers. You will own the hands-on implementation work, from systems design and scoping through to production deployment, ensuring agents perform reliably at scale. This is a highly technical, customer-facing position where you will translate customer requirements into build plans, interface with senior technical stakeholders, and drive the delivery of AI agents that significantly impact business outcomes. You will also collaborate closely with internal teams to create feedback loops, surface platform gaps, and influence the evolution of Decagon's agent-building platform based on real customer needs.

$175k - $230k

Decagon is seeking a Senior Solutions Engineer to join their team. This foundational technical role will influence the future of AI-powered enterprise solutions. You will act as a technical advisor and trusted consultant to enterprise prospects and customers, focusing on value-based solutioning and integrating Decagon's AI-native platform into complex customer ecosystems. This position blends pre-sales engineering, product strategy, and enterprise architecture.