Enterprise Solutions Engineer
Australia • FullTime
Posted 5mo ago
Remote Work Policy
On-site
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
Decagon is seeking a Solutions Engineer, a key technical role focused on shaping the future of our AI-powered enterprise solutions. This position blends pre-sales engineering, product strategy, and enterprise architecture. You will act as a technical advisor and trusted consultant to enterprise prospects and customers, guiding them in integrating Decagon's AI-native platform into their existing complex systems and demonstrating its value.
Responsibilities
- Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for customers.
- Create and architect generative AI experiences for customer end users.
- Develop custom demonstrations using the Decagon platform tailored to specific customer needs and value.
- Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders.
Requirements
- 4-6 years of customer-facing experience in a sales engineering (pre-sales) role.
- Strong interpersonal and teamwork skills.
- Functional understanding of GTM systems and workflows.
- 2+ years of AI sales engineering experience (preferred).
- Experience in a high-growth startup environment (preferred).
Benefits
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support your wellness, lifestyle, and work-life balance
- Daily lunches and snacks in the office
- Take what you need vacation policy (25 days statutory leave for UK employees)