decagon

Decagon is seeking a technically strong Technical Accounting & Financial Reporting Manager to manage complex, non-routine accounting matters as the company scales. This high-impact individual contributor role is for someone adept at resolving intricate GAAP questions, including revenue recognition, business combinations, and stock-based compensation, and translating them into clear, actionable conclusions. You will collaborate with Legal, Sales, Founders Office, Revenue Operations, and Finance to influence deal structure and pricing strategy for new products and deals, while also building the technical accounting infrastructure, policies, memos, and controls essential for a fast-growing, pre-IPO company.

$40k - $350k

Decagon is seeking a Director of Solutions Engineering to build and lead our growing pre-sales solutions engineering function. This role combines technical depth, enterprise consultative engagement, and team leadership, enabling Decagon to drive adoption of our AI-native platform across some of the world’s most complex enterprises. As a manager of the Solutions Engineering team, you will be responsible for hiring, mentoring, and developing a high-performing team of Solutions Engineers. You’ll establish scalable processes and best practices for pre-sales engagements, ensure technical excellence in customer conversations, and represent Decagon as a senior technical leader on key opportunities. This role is highly cross-functional: you will partner closely with Sales, Product, and Engineering to design strategies that align technical capabilities with customer outcomes. You will also bring strong executive presence to customer engagements, guiding both technical and business stakeholders through how Decagon integrates into their technology environments and drives measurable business value.

$320k - $400k

Decagon is seeking a Manager to lead and grow a team within Decagon Research, focusing on areas like model post-training, evaluation, safety, speech, or agent behavior. This role involves owning the team and technical roadmap, driving ambitious ideas from research to production impact. Managers at Decagon operate with high ownership and technical depth, helping their teams move quickly and maintain a high quality bar. You will create clarity in ambiguous research areas, develop exceptional engineers, and align the team's work with product outcomes that matter most to customers.

$280k - $430k

Decagon is seeking a Research Engineer focused on Audio and Speech to build and deploy the next generation of AI voice agents. This role involves developing models and agent harnesses for real-time, full-duplex conversational systems that can listen, reason, speak, and respond naturally. You will own projects end-to-end, from idea to production, making high-impact technical decisions and shipping real improvements in AI voice technology.

$200k - $400k

Decagon is seeking a Research Engineer focused on Safety to ensure the reliability and controllability of their AI agents from evaluation through production. This role involves identifying real-world failure modes and developing the necessary models, evaluations, and safeguards to prevent them. The ideal candidate is a strong engineer passionate about advancing applied AI safety in production, with the autonomy to own their work end-to-end, ship impactful improvements, and make high-stakes technical decisions.

$200k - $400k

Decagon is seeking a Senior Research Engineer focused on Safety to join their conversational AI platform team. This role is crucial for ensuring the reliability and controllability of Decagon's AI agents from evaluation through production. You will be responsible for identifying real-world failure modes and developing the necessary models, evaluations, and safeguards to prevent them. This is an opportunity for strong engineers to advance applied AI safety in a production environment, owning their work end-to-end and making high-impact technical decisions.

$200k - $400k

Decagon is seeking an AI Acceleration Engineer to build and enhance the systems that power the company's operations. This is a hands-on technical role focused on making AI a practical tool for every team. You will extend existing platforms, automate manual processes in areas like billing and collections, and replace spreadsheet-based workflows with robust systems. A key part of this role involves "AI-pillaring" the company by providing teams with the necessary AI infrastructure, skills, and agents to automate their own work. You will own your projects end-to-end, from initial requirements to ongoing maintenance, working directly with the stakeholders whose processes you are improving. The ideal candidate is a strong generalist with a knack for engineering away manual processes and a deep understanding of system design.

$180k - $220k

Decagon is seeking a Business Systems Manager to join their AI Transformation team. This role is hands-on, focusing on the implementation, deployment, and maintenance of the company's ERP system and broader systems landscape, including Ramp, Navan, TeamOhana, and Aleph. The manager will drive the full SDLC for these systems, partnering closely with business stakeholders to transform the systems landscape for maximum efficiency and effectiveness. The ideal candidate thrives in ambiguous environments, iterates quickly, and possesses a strong desire to improve business systems.

$180k - $220k

Decagon is seeking a Growth Engineer to lead the technical aspects that drive company growth, focusing on the website and specialized technical growth products. This role involves owning the strategy, prioritization, and roadmap for the website, treating it as a product. You will build innovative tools, including AI-powered demo experiences and interactive assets, to enhance pipeline growth. Additionally, you will develop internal tooling to automate marketing tasks and create agents that leverage Decagon's AI stack to identify sales intent signals. This position requires a blend of hands-on building and strategic planning, with the opportunity to grow and mentor a team.

$180k - $225k

Decagon is seeking a Senior Agent Product Manager to own the successful delivery, adoption, and expansion of AI solutions for their enterprise customers. This role serves as the primary technical and strategic owner, building trust with customer leadership, scoping solutions, and overseeing the development of AI agents. You will partner with Strategic Account Directors, Agent Strategy Managers, and Forward Deployed Engineers to scale agents in production and integrate them into the customer's core operations. This is a senior individual contributor role requiring executive influence, product building instincts, and founder-like ownership, designed for those who want to build solutions rather than just hand off recommendations. You will own the end-to-end outcome on high-stakes accounts with cross-functional support.

Decagon is seeking a Senior Product Designer to invent the future of enterprise AI agent UX. This role is an opportunity to define how teams build, control, and trust autonomous agents, creating new interaction patterns for chat, voice, and authoring interfaces. You will work across product areas, owning initiatives from discovery to launch, translating ambiguity into clarity, and balancing vision with business goals. As a senior member of a growing design team, you will also shape our culture and ways of working.

$212k - $265k

Decagon is seeking a Director, Strategic Accounts to join their team. This role is for a highly autonomous individual who is product-minded and scrappy, with the ability to build pipeline with major global brands. You will be responsible for developing strategies to penetrate and close key strategic accounts, fostering deep relationships with stakeholders across customer organizations, and understanding customer business needs to identify expansion opportunities. Collaboration with internal teams, including founders and engineering, will be crucial for delivering tailored solutions. The role also involves accurate forecasting and reporting of pipeline and revenue, developing account plans, providing product feedback to influence the company's roadmap, and maintaining expert knowledge of Decagon's offerings and industry trends. Moderate travel is expected.

Decagon is seeking a Senior Data Infrastructure Engineer to design, build, and operate the data systems that power the company's AI products. This role involves owning critical data pipelines and storage layers end-to-end, enhancing reliability and performance, and establishing streamlined processes for engineers to confidently work with data at scale. The ideal candidate will contribute to building and maintaining the foundational infrastructure for a leading conversational AI platform.

$200k - $400k

Decagon is seeking a Governance, Risk, and Compliance Manager - Privacy to play a critical role in securing customer trust as the company scales. This high-impact role involves the day-to-day execution of the compliance program and customer security engagements. You will directly contribute to closing enterprise deals by managing security communications with customers, supporting compliance audits, and improving security documentation. This position is ideal for an individual who thrives in a fast-paced organization, possesses strong attention to detail and excellent writing skills, and is eager to build expertise in enterprise AI compliance.

$190k - $275k

Decagon is seeking a Senior Individual Contributor Agent Data Scientist to join their team. This role focuses on defining, measuring, and demonstrating the value of Decagon's conversational AI platform to enterprise clients. You will work directly with customers to establish key performance metrics, operationalize them, and drive improvements. This position requires a blend of quantitative rigor, executive advisory skills, and entrepreneurial ownership, with the opportunity to significantly influence the product roadmap by tackling novel measurement challenges and building frameworks that empower the broader Decagon organization.

$165k - $215k

Decagon is seeking its first Total Rewards leader to establish and manage the company's compensation and benefits strategy. This is a foundational role where you will design the entire total rewards architecture from scratch, including compensation structures, equity programs, and benefits. You will collaborate closely with founders, People leadership, and Finance to ensure competitive, equitable, and scalable programs that attract, reward, and retain top talent as the company grows. This role requires a strategic thinker who can bring structure and rigor to our programs while thriving in a fast-paced environment.

$100k - $500k

Decagon is seeking a Head of Workplace to lead its global workplace strategy and operations, ensuring physical environments scale with company growth. This senior leadership role involves overseeing real estate and expansion projects, managing a team of office leaders, and building systems for seamless office operations. The position requires a blend of strategic planning and hands-on execution, partnering with People, Finance, IT, and the executive team to create world-class spaces that foster collaboration, drive productivity, and embody Decagon's culture of excellence.

$220k - $280k

Decagon is seeking a Technical Program Manager to own the delivery of complex customer deployments and drive internal cross-functional programs that enable enterprise readiness. You will collaborate with various teams including APM, Engineering, Product, Research, Security, Legal, and Go-to-Market to translate requirements into executable programs, manage dependencies, and proactively address issues. A key aspect of this role involves continuously improving operational and internal functional excellence to ensure seamless scaling as Decagon grows.

Decagon is seeking an Agent Education Manager to serve as an expert advisor for both external and internal stakeholders. Externally, you will teach customers, partners, and prospects how to build agents within Decagon's platform. Internally, you will advise delivery teams on the most effective enablement programs to drive customer success. This role is a high-ownership, technical, and strategic position that will define best practices for AI-native company customer training and partner enablement. You will be responsible for educating stakeholders on these best practices and measuring their impact, potentially including AI prompting techniques, agent management processes, and developing the judgment to define "good" agent building.

$160k - $200k

Decagon is seeking an Agent Experience Designer to shape the quality of AI conversation experiences across various channels and languages for enterprise customers. This role involves working directly with customers and internal teams to enhance agent performance, particularly in voice interactions, and developing systems to scale expertise. The work encompasses research, design, enablement, and product strategy, with a focus on translating field insights into platform improvements and contributing to the next generation of intelligent systems.

$180k - $220k