Solutions Architect - Infrastructure
San Francisco • FullTime
Posted 11mo ago
About the job
Decagon is seeking a Founding Solutions Architect - Infrastructure to shape how enterprises deploy and scale our AI-powered platform. This role blends pre-sales engineering, deployment architecture, and enterprise infrastructure strategy. You will serve as a trusted advisor to enterprise prospects and customers, guiding them through complex deployment discussions, from containerization to multi-cloud architectures, ensuring seamless integration with their existing infrastructure while meeting security, compliance, and scalability needs. As a founding hire, you will define deployment solutioning best practices, collaborate with Sales, Product, and Engineering, and establish technical credibility with stakeholders across various departments.
Responsibilities
- Partner with Account Executives to discover, qualify, and design deployment solutions that address customer infrastructure constraints and deliver measurable ROI.
- Navigate ambiguous customer infrastructure conversations, translating diverse environments (GCP, AWS, hybrid, on-prem) into clear integration and deployment strategies for Decagon's platform.
- Design containerization approaches, cloud function implementations, and infrastructure architectures tailored to each customer's unique requirements and security posture.
- Establish scalable pre-sales processes, deployment playbooks, and reusable reference architectures to support growth.
Requirements
- 8–10+ years of experience in customer-facing technical roles such as Solutions Architect, Solutions Engineer, or Technical Account Manager with a focus on infrastructure and deployment.
- Deep fluency in containerization (Docker, Kubernetes), GCP Cloud Functions/Cloud Run, and AWS architecture patterns.
- Demonstrated success navigating ambiguous technical conversations with enterprise customers, asking the right discovery questions, and collaborating through uncertainty.
- Strong ability to engage with diverse stakeholders—from platform engineers to CISOs to business leaders—and translate infrastructure requirements into actionable deployment strategies.
Benefits
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support your wellness, lifestyle, and work-life balance
- Daily lunches and snacks in the office
- Take what you need vacation policy