IT Engineer
$95k - $140k • New York City • FullTime
Posted 1mo ago
About the job
Decagon is seeking an IT Engineer to join their lean and highly collaborative IT team. This role is crucial for supporting a fast-scaling global workforce and driving automation, security, and operational excellence. The IT Engineer will be the hands-on IT presence for the New York office, co-owning identity and access management, endpoint administration, and SaaS operations. The ideal candidate enjoys solving problems, improving processes, and leveraging technology to create scalable solutions, contributing to the company's next phase of growth.
Responsibilities
- Serve as the on-site IT support engineer for the New York office, resolving hardware, account, and access issues.
- Administer and evolve core SaaS stack including Okta, Google Workspace, Slack, and Notion.
- Own the employee identity lifecycle: onboarding, off-boarding, and access changes.
- Configure and maintain SSO, SAML, OIDC, and SCIM integrations for new SaaS applications.
- Own Mac endpoint management through Rippling MDM, including policies, patching, and compliance.
- Automate recurring IT and access-management tasks using Python, Bash, or similar tools.
- Support security and compliance efforts, including least-privilege access, MFA, and audit documentation.
- Write and maintain run-books and architecture documentation.
- Identify opportunities to streamline and enhance IT operations at scale.
Requirements
- 5-7 years of experience in IT systems, endpoint, or identity engineering, preferably at a fast-growing company.
- Hands-on administration experience with Okta.
- Working knowledge of SSO, SAML, OIDC, and SCIM.
- Experience managing SaaS platforms like Google Workspace, Slack, Notion, and Rippling.
- Experience with Mac endpoint management using MDM solutions like Rippling.
- Scripting ability in Python or Bash with proven automation experience.
- Strong troubleshooting skills across identity, networking, and SaaS integrations.
- Clear written communication skills for documentation.
- Comfort with ambiguity and a preference for end-to-end problem ownership.
- Willingness to work in the New York office 5 days a week and provide in-person support.
Benefits
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend for wellness, lifestyle, and work-life balance
- Daily lunches and snacks in the office
- Take what you need vacation policy