decagon

Decagon is seeking a Senior Solutions Engineer to join their team. This foundational technical role will influence the future of AI-powered enterprise solutions. You will act as a technical advisor and trusted consultant to enterprise prospects and customers, focusing on value-based solutioning and integrating Decagon's AI-native platform into complex customer ecosystems. This position blends pre-sales engineering, product strategy, and enterprise architecture.

Decagon is seeking a Senior Solutions Engineer to join their team. This foundational technical role will influence the future of AI-powered enterprise solutions. You will act as a technical advisor and trusted consultant to enterprise prospects and customers, focusing on value-based solutioning and integrating Decagon's AI-native platform into complex customer ecosystems. This position blends pre-sales engineering, product strategy, and enterprise architecture.

Decagon is seeking a Director, Strategic Accounts to join their team. This role is for a highly autonomous individual who is product-minded and scrappy, with the ability to build pipeline with major global brands. You will be responsible for developing strategies to penetrate and close key strategic accounts, fostering deep relationships with stakeholders across customer organizations, and understanding customer business needs to identify expansion opportunities. Collaboration with internal teams, including founders and engineering, will be crucial for delivering tailored solutions. The role also involves accurate forecasting and reporting of pipeline and revenue, developing account plans, providing product feedback to influence the company's roadmap, and maintaining expert knowledge of Decagon's offerings and industry trends. Moderate travel is expected.

Decagon is seeking a founding Director of Strategic Accounts to join their team. This role is ideal for someone who thrives in a highly autonomous, product-minded, and scrappy environment, capable of building pipeline with major global brands. The company offers strong engineering support for potential sales, including customizations to close deals. The Director will be responsible for developing strategies to penetrate and secure key strategic accounts, fostering deep relationships with stakeholders across customer organizations, and understanding customer business needs to identify expansion opportunities. Collaboration with internal teams, accurate forecasting, and influencing the company's roadmap through feedback are also key aspects of this position. Moderate travel is expected.

Decagon is seeking a Director, Strategic Accounts to join their team. This role is for a highly autonomous individual who is product-minded and scrappy, with the ability to build pipeline with major global brands. You will be responsible for developing strategies to penetrate and close key strategic accounts, fostering deep relationships with stakeholders across customer organizations, and understanding customer business needs to identify expansion opportunities. Collaboration with internal teams, including founders and engineering, will be crucial for delivering tailored solutions. The role also involves accurate forecasting and reporting of pipeline and revenue, developing account plans, providing product feedback to influence the company's roadmap, and maintaining expert knowledge of Decagon's offerings and industry trends. Moderate travel is expected.

As an Engineering Manager on the Agent Product team, you will lead a group of engineers building and shipping best-in-class AI agents, from initial implementation through continuous iteration. You will work directly with leaders across industries like finance, healthcare and hospitality, solving their users’ needs with reliable and intuitive AI agents. Managers are expected to operate with high ownership and technical depth while helping their teams move quickly and maintain a high quality bar. This role is for someone who enjoys mentoring engineers, partnering closely with customers and diving deep into complex system challenges to build elegant solutions that scale to millions of users.

$280k - $430k

Decagon is seeking an Agent Strategy Manager to join their high-impact team. This role involves partnering closely with customers to guide AI agent deployments, support adoption, and ensure they achieve meaningful outcomes. You will work cross-functionally with Product and Engineering teams to surface customer needs, solve challenges, and help shape the performance of Decagon's conversational AI platform in real-world environments. This position blends relationship management with hands-on execution, ideal for someone who thrives in a fast-paced, high-growth setting and wants to make a direct impact.

Decagon is seeking a Conversation Designer to join their team and shape the future of AI conversation experiences. In this role, you will work directly with customers and internal teams to enhance the quality of AI agents, particularly in voice interactions. Your responsibilities will span research, design, enablement, and product strategy, contributing to the development of systems and resources that scale expertise. Your insights will be crucial in defining how Decagon deploys AI in critical contexts and advances the next generation of intelligent systems.

$180k - $220k

Decagon is seeking a Research Engineer to join their team and build industry-leading conversational AI models. This role involves taking models from idea to production, owning multi-quarter initiatives to enhance agent reliability, capability, and efficiency, and designing/implementing advanced techniques for training, evaluation, and orchestration. The ideal candidate is a strong engineer passionate about building core AI agent models and algorithms, with a track record of end-to-end ownership and high-impact technical decision-making.

$200k - $400k

Decagon is seeking a highly technical and customer-facing Agent Deployment Engineer to join their specialized technical delivery team. This role is responsible for the end-to-end execution of AI agent builds for strategic enterprise customers. You will own the implementation work required to launch and scale enterprise-quality agents, partnering with customers and internal teams to define success, translate requirements into build plans, and deliver agents that meaningfully impact the customer’s business. You will work closely with various internal teams to create tight feedback loops, execute builds, surface gaps, and influence the evolution of Decagon’s agent-building platform based on real customer needs. This role is ideal for someone who thrives in fast-moving environments, enjoys shipping customer-facing technical work, and can balance hands-on execution with structured thinking.

Decagon is seeking a highly technical and customer-facing Agent Deployment Engineer to join their specialized technical delivery team. This role is responsible for the end-to-end execution of AI agent builds for strategic enterprise customers, from initial design and scoping through implementation, evaluation, and production deployment. You will partner with customers and internal teams to define success, translate requirements into build plans, and deliver agents that significantly impact the customer's business. This position requires a strong technical foundation, excellent communication skills, and the ability to thrive in fast-moving, ambiguous environments, shaping solutions as much as implementing them.

$175k - $230k

Decagon is seeking a highly technical and customer-facing Agent Deployment Engineer to join their specialized technical delivery team. This role is responsible for the end-to-end execution of AI agent builds for strategic enterprise customers, from initial design and scoping through implementation, evaluation, and production deployment. You will partner with customers and internal teams to define success, translate requirements into build plans, and deliver agents that significantly impact the customer's business. This position requires a strong technical foundation, excellent communication skills, and the ability to thrive in fast-moving, ambiguous environments, shaping solutions as much as implementing them.

$175k - $230k

Decagon is seeking an Agent Deployment Engineer to lead the end-to-end execution of AI agent builds for strategic enterprise customers. This is a highly technical delivery role focused on launching and scaling enterprise-quality agents. You will partner with customers and internal teams to define success, translate requirements into build plans, and deliver agents that significantly impact business outcomes. The role involves close collaboration with Product Management, Agent Success, Engineering, and Go-To-Market teams to create feedback loops, execute builds, identify gaps, and influence the evolution of Decagon's agent-building platform based on customer needs. This position is ideal for individuals who excel in fast-paced environments, enjoy shipping customer-facing technical work, and can effectively balance hands-on execution with structured thinking.

Decagon is seeking an Agent Deployment Engineer to lead the end-to-end execution of AI agent builds for strategic enterprise customers. This highly technical role involves partnering with customers and internal teams to define success, translate requirements into build plans, and deliver agents that significantly impact business outcomes. You will collaborate closely with Product Managers, Agent Success, Engineering, and Go-To-Market teams to create feedback loops, execute builds, identify gaps, and influence the evolution of Decagon's agent-building platform based on real customer needs. The ideal candidate thrives in fast-paced environments, enjoys shipping customer-facing technical work, and can balance hands-on execution with structured thinking.

Decagon is seeking a Senior Software Engineer to join their Infrastructure team. This role will focus on building and operating the foundational systems that power Decagon's conversational AI platform, including networking, data, ML serving, and developer platforms. You will be responsible for architecting and operating deployments within enterprise customer clouds, ensuring reliability, security, and compliance. This position involves building platforms and abstractions for product teams, managing end-to-end ownership of enterprise deployments, and ensuring the reliability of agentic AI workloads. The role requires a proactive approach to problem-solving in a rapidly evolving technological landscape.

$200k - $400k

Decagon is seeking a Senior Commercial Counsel to join their fast-growing team. This role will serve as a senior strategic legal partner, primarily responsible for leading complex, high-impact, revenue-generating transactions and partnering closely with sales leadership to structure, negotiate, and close sophisticated enterprise agreements. The position will also support broader commercial legal initiatives, including advising on go-to-market strategies, privacy and regulatory matters, and commercial policies. The ideal candidate is a creative, analytical thinker with exceptional business judgment, a pragmatic, business-first approach, and the ability to build trusted advisor relationships across the organization.

$250k - $300k

Decagon is seeking a Senior Solutions Engineer, Strategic - East, a key technical role focused on shaping the future of AI-powered solutions within the enterprise sector. This position blends pre-sales engineering, product strategy, and enterprise architecture. You will act as a technical advisor and trusted consultant to enterprise prospects and customers, guiding them in integrating Decagon's AI-native platform into their existing complex systems and demonstrating its value.

Decagon is seeking a Technical Enablement Manager to build and scale programs for its Solutions Engineering and technical post-sales teams. This is a foundational role within the GTM Productivity team, focused on developing technical talent, enhancing field effectiveness, and scaling execution across pre-sales and post-sales functions. The position offers high visibility and direct impact on Decagon's growth, sitting at the intersection of talent development and business scaling.

Decagon is seeking a Product Manager for Duet, their AI agent building partner. This role is crucial for defining the product roadmap and customer experience for Duet, which helps teams improve their AI agents throughout their lifecycle by analyzing conversations, identifying shortcomings, and generating updates. The Product Manager will own initiatives end-to-end, from discovery to launch, and will work at the intersection of product, AI research, and go-to-market strategy. This position is ideal for someone who can set the product vision and drive the development of software that empowers agents to improve themselves.

$232k - $290k

Decagon is seeking a Senior Agent Product Manager to own the successful delivery, adoption, and expansion of AI solutions for their enterprise customers. This role serves as the primary technical and strategic owner, building trust with customer leadership, scoping solutions, and developing working AI agents. You will be the direct owner for each account's agents end-to-end, partnering with various internal teams to scale the agent in production and integrate it into the customer's core operations. This position offers a unique blend of executive influence, product building instincts, and founder-like ownership, allowing you to build solutions directly on high-stakes accounts with cross-functional support.