Agent Deployment Engineer - French Speaking
London • FullTime
Posted 1mo ago
About the job
Decagon is seeking an Agent Deployment Engineer to lead the end-to-end execution of AI agent builds for strategic enterprise customers. This is a highly technical delivery role focused on launching and scaling enterprise-quality agents. You will partner with customers and internal teams to define success, translate requirements into build plans, and deliver agents that significantly impact business outcomes. The role involves close collaboration with Product Management, Agent Success, Engineering, and Go-To-Market teams to create feedback loops, execute builds, identify gaps, and influence the evolution of Decagon's agent-building platform based on customer needs. This position is ideal for individuals who excel in fast-paced environments, enjoy shipping customer-facing technical work, and can effectively balance hands-on execution with structured thinking.
Responsibilities
- Own end-to-end architecture and execution of AI agent builds for enterprise customers, from systems design and scoping through implementation, evaluation, and deployment.
- Design and engineer core agentic logic to optimize quality, reliability, and correctness of agent behavior.
- Engineer and validate layered guardrails and supervisory controls for safe, compliant, and predictable agent performance.
- Architect, build, and test integrations with customer systems (e.g., data pipelines, CRMs, ticketing systems), including necessary tools and APIs.
- Interface with senior technical stakeholders at customers to define success criteria and system requirements, driving technical delivery.
- Diagnose and resolve probabilistic and technical failures through root-cause analysis of execution traces, error logs, and model behavior.
- Design evaluation and regression-testing frameworks to validate agent behavior and prevent performance drift.
- Translate customer needs into internal documentation and facilitate feedback loops with Engineering for platform improvements.
- Partner with APMs, Engineering, Design, and Go-To-Market teams to deliver consistent agent builds.
Requirements
- 5+ years of relevant experience in a technical customer-facing role (e.g., solutions engineering, forward-deployed engineering, technical consulting, implementation engineering).
- Native or business-level fluency in both written and spoken English and French.
- Strong technical foundation: comfortable writing code, working with APIs, and building/validating integrations.
- Experience delivering production-grade customer solutions requiring structured execution, testing, and iteration.
- Ability to communicate clearly with senior technical stakeholders, translate requirements into implementation plans, and drive delivery.
- Comfort working in fast-moving, ambiguous environments where solutions are shaped during implementation.
Benefits
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave