OpenAI Jobs

Within is seeking a Staff Product Manager, Platform to join their fast-growing Series B company. The company is focused on AI Transformation, building agents that discover, structure, and improve work across enterprise applications. This role is crucial for scaling the product organization by owning the connective layer between product and engineering, ensuring efficient orchestration, accurate measurement, and synchronized go-to-market efforts. The ideal candidate will make the entire product organization faster, better informed, and more decisive.

Within is seeking a Senior AI Product Manager to own product surfaces that make AI useful within real-world workflows. This is a full-stack builder role where you will define problems, prototype solutions using AI tooling, and drive features from concept to production. You will work directly with the CTO, engineering and design leads, and GTM teams, with the autonomy to shape product areas end-to-end. The ideal candidate understands the technical underpinnings of AI, writes clear specifications, and stays involved through launch, focusing on shipping shippable ideas rather than production-grade code.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We partner with industry leaders and are primarily an in-person company based in San Francisco. Our co-founders have extensive experience from leading tech companies like Salesforce, Facebook, and Google, with one co-founder currently serving as Board Chair of OpenAI. We are guided by core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family.

OpenAI

We are seeking a Manager to build, lead, and develop a high-performing team of Applied AI Engineers supporting our enterprise customers. You will be accountable for the technical success of a broad and strategically important customer portfolio. You will help your team identify high-value opportunities, design and deploy production-grade AI systems, navigate complex technical and organizational constraints, and expand successful implementations across workflows, teams, and business units. This role requires technical depth, people leadership, customer judgment, and operational rigor. You should be comfortable coaching engineers through architecture and evaluation decisions, engaging directly in high-stakes customer situations, and collaborating with Sales, Solutions Engineering, Product, Research, Engineering, Security, and Legal.

OpenAI

OpenAI is seeking an Applied AI Engineering Manager for its Startups segment to lead and scale the team responsible for helping high-growth startups move from experimentation to production with OpenAI's technologies. This role involves acting as a trusted technical advisor, guiding customers through strategy, architecture, deployment, and adoption to achieve meaningful impact. The manager will balance team leadership, technical depth, customer prioritization, and cross-functional collaboration with Sales, Product, Engineering, and Research teams. The position requires defining how OpenAI supports startup customers at scale, identifying opportunities for deep technical engagement, building repeatable deployment mechanisms, and ensuring the team can serve a dynamic customer base effectively.

OpenAI

As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed.

Sierra is building a platform to enable companies to create more human customer experiences with AI. The Financial Services team partners with leading organizations like banks, neobanks, and insurers to set AI strategies and develop tools that manage critical customer interactions. This role involves building and shipping enterprise-grade AI agents that handle thousands of customer conversations daily, transforming customer experiences in the financial services industry to be more accessible, human, and affordable.

OpenAI

We are seeking a Senior Advertiser Support Specialist to help build and scale advertiser support within Ads Safety Operations. In this role, you will work directly with advertisers through support tickets and escalations, addressing complex questions related to ads policies, review outcomes, product behavior, and operational processes. You will investigate novel or ambiguous cases, communicate clearly, and drive them to resolution in a fast-paced product environment. Your work will be crucial in helping advertisers operate successfully at scale, acting as a bridge between frontline support and teams responsible for product quality, policy integrity, and platform safety. You will also transform support interactions into operational intelligence, identifying friction points and emerging issues to improve support at scale and protect the quality and safety of OpenAI’s ad ecosystem. This role involves partnering closely with Engineering, Product, Policy, Legal, and Go To Market teams to improve systems, reduce bugs, and elevate the customer experience, leveraging automation and AI technology.

OpenAI

OpenAI is seeking an Advertiser Support Specialist to join its User Operations team, specifically within the Ads Safety Operations group. This role will focus on building and scaling advertiser support for OpenAI's growing advertising products. You will directly engage with advertisers to resolve complex issues related to ads policies, review outcomes, product behavior, and operational processes. The position requires investigating novel and ambiguous cases, communicating clearly, and driving them to resolution in a dynamic product environment. Your work will be crucial in bridging frontline support insights with product quality, policy integrity, and platform safety teams, ultimately defining world-class support in an AI-native context. You will transform support interactions into actionable intelligence to improve guidance, tooling, and product experiences, while partnering with cross-functional teams to enhance systems and customer experience through automation and AI technologies.

OpenAI

We are seeking an Account Director to manage customer relationships and the commercial sales process for our SMB segment, guiding clients from initial engagement through to closing deals and fostering expansion. This dynamic, high-responsibility role requires a blend of consultative selling, technical aptitude, and structured execution. You will be responsible for building and managing sales pipelines, aligning customer business objectives with OpenAI's product offerings, and expertly navigating technical, commercial, and executive-level stakeholders throughout the procurement journey. Additionally, you will contribute to shaping OpenAI's commercial customer strategy by providing market insights, refining our sales methodologies, and developing scalable approaches for responsible and successful AI adoption.

Clay is experiencing rapid growth, and this IT Operations Engineer role is crucial for maintaining the reliability and operational integrity of our IT infrastructure. Sitting between the IT Support Team and the Systems Engineer, this position will own the operational layer, including systems of record, vendor relationships, and essential IT tooling. The ideal candidate will have a strong sense of ownership, a meticulous approach to detail, and a preference for building durable processes over reactive problem-solving. This role offers the opportunity to operate and maintain systems as they mature, with involvement in their build-out alongside the Head of IT and Systems Engineer, and will partner on change management and IT projects.

OpenAI

OpenAI is seeking a Forward Deployed Engineer (FDE) to build and deploy AI systems specifically for legal work. In this role, you will embed deeply with customers, often senior legal practitioners, to identify key use cases, rapidly prototype solutions, and demonstrate measurable value. Your work will span from initial discovery and proof of concept to production adoption, translating customer needs and constraints into actionable product feedback. As successful deployments mature, you will codify these into repeatable patterns to scale across larger accounts and the broader legal market.

OpenAI

We are seeking an experienced technical leader to join as Manager, Applied AI Engineering (Codex), leading a team of Applied AI Engineers responsible for driving successful Codex adoption across strategic customers. Your team will work hands-on with customer engineering organizations to design and build AI-enabled development workflows, solve complex implementation challenges, and establish scalable patterns for AI-powered software development. As a manager, you will shape how these technical engagements operate at scale — setting strategy, coaching engineers, determining where the team can have the greatest impact, and ensuring consistently strong execution across customers. You will serve as both a people leader and senior technical advisor, partnering closely with Sales, Product, Research, and Engineering to translate customer needs and real-world usage into better technical approaches, reusable patterns, and product insights.

OpenAI

The Enablement Lead (AI Deployment Manager) is a specialist post-sales technical enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. You will design and deliver technical learning experiences covering OpenAI APIs, Codex, agents, evaluations, and related platform capabilities, working with engineers, AI and platform teams, administrators, security stakeholders, product leaders, and executive sponsors. This role blends deep technical fluency, instructional design, and customer advisory, leading live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders. Success means accelerating customer confidence, increasing product adoption, helping customers progress toward production use, and turning lessons from individual engagements into resources and practices that benefit many customers.

OpenAI

OpenAI is seeking a Manager, Applied AI Engineering to lead the team responsible for the technical success of strategic technology and software customers in the Americas. This role involves leading a team of Applied AI Engineers who work hands-on with customers to design, build, evaluate, and scale AI applications. The manager will set the team's strategy and operating model, coach engineers, and act as a senior technical partner to customers and internal stakeholders. Success will be measured by meaningful production applications, sustained adoption, strong customer outcomes, and technical insights that can be applied broadly.

OpenAI

We are seeking a senior cybersecurity practitioner and operations strategist to enhance the quality, scalability, and technical rigor of our Cyber Operations. This role involves a blend of hands-on cyber judgment and systems-level operating design. You will tackle complex dual-use questions, refine standard operating procedures (SOPs), improve reviewer and vendor performance, and develop practical tools and automations. Success in this senior individual contributor role is measured by durable improvements in the operating model and the effectiveness of the reviewers who execute it. This position, based in Toronto, is currently remote and is expected to transition to an in-office arrangement.

OpenAI

OpenAI is seeking a Forward Deployed Engineer (FDE) to build and deploy AI systems specifically for the legal industry. In this role, you will work closely with customers, often senior legal practitioners, to identify key use cases, rapidly prototype solutions, and demonstrate measurable value. Your work will span from initial discovery and proof of concept to production adoption, and you will be responsible for translating customer needs and constraints into actionable product feedback. As successful deployments mature, you will develop repeatable patterns and tools that can be scaled across the legal market.

OpenAI

OpenAI is seeking a Product Manager to focus on risk related to multimodal models. This role will drive initiatives to ensure that OpenAI’s audio, image, and video deployments are safe, impactful, and aligned with user needs and technical innovation. The position involves clarifying strategic priorities, developing safety-focused product roadmaps, and collaborating closely with AI researchers, software engineers, policy experts, and cross-functional partners. This is an opportunity for a proactive, technically skilled product manager adept at adversarial thinking and excited to tackle challenging, ambiguous problems through structured analysis and collaborative decision-making.

Langfuse is building the "Datadog" for LLM engineering, offering an open-source platform for tracing, evaluation, and prompt management. Having joined ClickHouse, we are accelerating our mission to help teams build useful AI applications. Our SDKs are a critical part of the developer experience, downloaded millions of times monthly, and your work will directly shape how developers interact with our platform. This role offers a unique opportunity to gain deep expertise in LLM engineering by working closely with cutting-edge AI applications and ambitious software engineers.

OpenAI

OpenAI is seeking a Workday Engineer to join its People Systems team. This role is crucial for designing, building, and operating the systems that support critical people workflows, including HR, recruiting, payroll, benefits, and performance operations. The position requires a blend of strong Workday expertise and engineering fluency, focusing on building reliable integrations, improving system architecture, and automating complex workflows. You will connect Workday to internal tools, external platforms, and emerging AI-driven systems, going beyond basic configuration to solve ambiguous systems problems and develop technical solutions using modern developer workflows and Git-based environments. Collaboration with cross-functional teams across People, Finance, Security, and Engineering is key to building secure, scalable, and practical systems, involving both the improvement of existing infrastructure and the creation of new capabilities.