OpenAI Jobs

Sierra is seeking a Technical Accounting Lead to join their team. This role will own technical accounting policies, including documentation and adherence for areas like cost of revenue, leases, and stock-based compensation. The lead will also advise on strategic investments and acquisitions, and review monthly financials. A key part of the role involves leading audit and IPO preparedness, coordinating with external auditors, and ensuring compliance with financial statement disclosures. The position also emphasizes proactive involvement in Finance Transformation initiatives, leveraging AI and tooling to enhance the tech stack and develop an AI-first approach to accounting processes.

OpenAI

We are seeking dedicated, experienced, and deeply curious individuals to join our User Operations team. In this role, you will work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems. As AI adoption rapidly accelerates, your work will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you will help define what world-class support looks like in an AGI-driven future, partnering closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience.

OpenAI

We are seeking dedicated, experienced, and deeply curious individuals to join our User Operations team. In this role, you will work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, your work will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future, partnering closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience.

OpenAI

OpenAI is seeking a researcher passionate about understanding deep networks, with a strong background in engineering, quantitative reasoning, and the research process. You will develop and carry out a research plan in mechanistic interpretability, in close collaboration with a highly motivated team. You will play a critical role in helping OpenAI ensure future models remain safe even as they grow in capability. This will make a significant impact on our goal of building and deploying safe AGI.

OpenAI

We are seeking a hands-on Applied AI Engineer with deep cybersecurity experience and a product mindset to help government and national security customers apply frontier AI to critical cyber missions. You will bring practical expertise in areas such as red teaming, vulnerability research, reverse engineering, threat hunting, and similar fields, ideally developed through work with the defense and intelligence sector. Working directly with cyber operators, security researchers, and engineering teams, you’ll identify high-value applications, write code, build and evaluate AI-powered tools and agentic workflows, and move solutions from prototype into secure operational use. You’ll design architectures using OpenAI models, APIs, and existing security tooling, grounded in customers’ mission requirements and operational constraints. You will collaborate closely with Sales, Solutions Engineering, Applied Research, Product, and Security teams to deliver measurable improvements in cyber capabilities and translate customer experience into better models and products.

OpenAI

OpenAI is seeking an experienced Product Lifecycle Assurance Individual Contributor to scale its Governance, Risk, and Compliance (GRC) function across its product stack. This role is crucial for ensuring products meet customer and regulatory compliance requirements at launch, and for promptly detecting and correcting any regressions. You will partner closely with Product, Security, Legal, and Privacy teams to maintain OpenAI's security, privacy, and compliance claims, providing assurance to customers, auditors, and regulators regarding user data handling. The position involves end-to-end product assurance, from inception through continuous post-launch monitoring, enhancing and building components for a comprehensive program. This is a highly cross-functional and technical operations role focused on ensuring products meet compliance standards at launch, preventing regressions, and evidencing compliance state, rather than supporting traditional audits.

OpenAI

The Research IP Partnerships team at OpenAI is seeking Technical Program Managers (TPMs) to facilitate the integration of our applied research with external strategic partners. This role is crucial for synthesizing research from cross-functional teams, enabling model deployment, and ensuring the successful adoption of new technologies. You will serve as the key liaison, empowering our partners to deploy advanced AI models, thereby increasing research velocity and ensuring collaborative, successful deployments.

OpenAI

As the Manager of Applied AI Architects in Paris, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers across the South EMEA region. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth. You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between regional strategy, executive decision-making, architectural depth, and hands-on coaching.

OpenAI

As the Manager of Applied AI Architects, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will set the operating model for how Applied AI Architects own technical account plans across various OpenAI solutions, prioritizing customer portfolios, allocating technical resources, and ensuring business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth. You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. This role requires serving as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between regional strategy, executive decision-making, architectural depth, and hands-on coaching.

OpenAI

As an AI Architect, you will be the senior technical owner for a named portfolio of customers within the public sector, serving as the primary technical counterpart to their leadership teams. Your role involves shaping each customer's AI strategy and guiding their journey from initial discovery and solution evaluation through deployment, adoption, and ultimately, measurable mission impact. You will own the technical account plan across various OpenAI offerings, translating mission priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value. While the Account Director leads the overall account strategy and relationship, you will spearhead the technical strategy, customer journey, and path to production impact, remaining accountable for technical outcomes and coordinating specialists as needed.

Sierra is building a platform to enable companies to create more human customer experiences using AI. As an Intern, Agent Development, you will work directly on production AI agents for Sierra's customers. This role offers hands-on experience in designing and developing AI agents, shipping features, and learning from real-world use cases at scale. You will contribute to shaping the future of AI technology.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We are seeking individuals for our APX rotational program, designed to develop the next generation of AI builders. This program offers a unique opportunity to work on AI agents directly with top global brands, gain comprehensive training, and rotate across Agent Development and Core Product teams. We believe that in the age of AI, generalists with diverse training and experience will be crucial for creating, shipping, and distributing great products. This role is ideal for those graduating by June 2027 who are eager to shape the future of AI.

Sierra is building a platform to enable companies to create more human customer experiences with AI. As a Software Engineer, Agent Intern, you will work directly on production AI agents for Sierra's customers. This role offers hands-on experience in designing and developing AI agents, shipping features, and learning from real-world use cases at scale. You will contribute to shaping the future of AI technology.

OpenAI

OpenAI's User Operations team is building the first post-AGI support team, dedicated to helping customers adopt AI and ensuring an exceptional product experience. This role involves resolving complex issues, providing technical guidance, and supporting customers in maximizing value from OpenAI's products. You will work directly with customers through support tickets and live calls, troubleshooting high-impact and often ambiguous technical problems. Beyond resolving issues, you will help define world-class support in an AGI-driven future, partnering with Engineering, Product, and Operations to improve systems and leverage AI to transform support operations.

OpenAI

We are seeking dedicated, experienced, and deeply curious individuals to join our User Operations team. In this role, you will work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in a fast-paced environment. Your work will directly support mission-critical systems being built on OpenAI's platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you will help define world-class support in an AGI-driven future, partnering closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience.

OpenAI

OpenAI is seeking a senior cybersecurity and cyber intelligence practitioner to lead Critical Harm Operations. This role combines individual contributor depth with people management, focusing on building and scaling enforcement systems for severe user-safety risks. You will set strategic direction, translate policy into operational systems, and manage a high-performing team. The position requires strong cyber judgment, analytical skills, and the ability to drive programs from inception to scale, ensuring operational health and improving decision quality across various OpenAI products and surfaces.

Clay is seeking a Manager, GTM Engineering - Seller Efficiency to build and lead a team dedicated to making our sales operations faster, smarter, and more effective. This role involves managing a team of GTM Engineers while remaining hands-on with complex technical challenges, setting strategic direction, and ensuring all automations measurably enhance sales processes. You will collaborate closely with the Head of Sales to transform intricate business problems into sophisticated technical solutions and foster the development of engineers who approach challenges as builders rather than order-takers.

OpenAI

About the Team The Safety Systems org is responsible for various safety work to ensure our best models can be safely deployed to the real world to benefit the society and is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency. The Safety Engineering team builds the platforms and tools that make OpenAI’s models safe to use in the real world. We partner closely with researchers, product teams, and policy to turn safety ideas into reliable, scalable systems: measuring risk, enforcing safeguards, and continuously improving how models behave in production. Our work sits at the intersection of product engineering, data, and AI, and directly shapes how millions of people experience OpenAI’s technology. About the Role We’re looking for a self-starter engineer who loves building products in an iterative, fast-moving environment—especially internal tools that unlock real-world impact. In this role, you’ll build full-stack tooling for our Safety Systems teams that directly improves the safety and reliability of OpenAI’s models, including in sensitive areas like mental health and other vulnerable-user protections. Your work will increase the team’s velocity in identifying and fixing safety issues and help tighten the feedback loop between policy, data, and the model training cycle. In this role, you will: - Own the end-to-end development of internal tools that help improve the safety of OpenAI’s models (with a focus on areas like mental health and other vulnerable-user protections) - Partner closely with Safety Systems researchers, engineers, and model policy creators to understand workflows, pain points, and requirements—and translate them into durable product solutions - Build full-stack experiences to support core model policy workflows, such as labeling and inspecting data, analyzing and reviewing failure cases, and surfacing insights for iteration - Optimize internal applications for usability, speed, and scale to increase team velocity and reduce time-to-fix for safety issues - Transform successful AI assisted safety workflows into external facing safety products, that empowers developers to build safer AI, uplift the industry standard for AI safety, and prepare the world for more capable AGI. You might thrive in this role if you: - Have 5+ years of relevant engineering experience at tech and product-driven companies - Are proficient with JavaScript, React, and other web technologies - Are proficient with at least one backend language (we use Python) - Have experience with relational databases like Postgres/MySQL - Have an interest in AI/ML (direct experience not required) - Are excited to partner closely with researchers and policy writers to ship tools that directly improve the safety of OpenAI’s models About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.  We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

OpenAI

OpenAI is seeking a highly motivated and experienced VC Partnerships Manager to join our Startups Go To Market team. You will play a critical role in managing relationships with top venture capital funds and startup accelerators, with the goal of providing exceptional support to the portfolio companies of these funds. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups across stages with resources that help them get started with OpenAI APIs and build quickly, and provide access to OpenAI teams, community, and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences using AI. We partner with industry leaders and are primarily an in-person company based in San Francisco, with growing international offices. Our co-founders have extensive experience from leading tech companies like Salesforce, Facebook, and Google, with one co-founder currently serving as Board Chair of OpenAI. We are guided by core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family.