OpenAI Jobs

Speak is seeking a talented multilingual superstar with expertise in translation and localization to join our team. This role will primarily focus on localizing our in-app content for the Korean market, with a secondary focus on creating high-quality Simplified Chinese content for the same market, supported by training. We are looking for an individual with excellent oral and written communication skills in both Korean and Simplified Chinese, a deep linguistic understanding of these languages, and professional proficiency in English. This is an opportunity to contribute to a leading AI company that is reinventing language learning through an AI-powered tutor.

$15k - $20k

Speak is seeking a Lead Business Analyst to serve as a strategic analytics partner across product, growth, marketing, finance, and leadership. This role is crucial for answering high-stakes business questions that will shape the company's direction, including investment strategies and understanding key business drivers. The ideal candidate will bring a strong point of view, act as a trusted advisor in business reviews, and ensure the company operates with reliable data. This is a high-leverage opportunity for someone passionate about transforming data into actionable decisions and influencing the strategy of a rapidly growing company.

About us At Sierra, we’re building a platform to enable every company in the world to build better, more human customer experiences with AI. We partner with industry leaders such as SoftBank, Uber, Rivian, CLEAR, and Sutter Health. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.  What you'll do - Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. - Engage with Customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers. What you’ll bring - 5-7+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience crafting and tailoring a message for potential customers, including executives. - Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. - Degree in a technical or related field, or equivalent professional experience. Even better... - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. Our values - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

OpenAI

We are seeking an Applied AI Engineer to develop production systems that enhance AI-powered go-to-market workflows. This role involves connecting agent behavior, customer and operator feedback, evaluation, and business outcomes to create more effective, reliable, and responsive systems. You will take end-to-end ownership of the agent improvement loop, from understanding production behavior and identifying failure modes to improving system decisions and validating impact. This is a deeply technical, cross-functional position where you will partner with Engineering, Product, Data Science, Sales, and B2B Marketing to translate real-world signals into safer, more effective agent behavior and measurable business improvements.

OpenAI

We are seeking an Early Access Deployment Engineer to lead technical engagements with customers using our frontier capabilities. You will operate at the early stages of development, where capabilities, tooling, and processes are evolving. In this hands-on role, you will act as a technical partner to customers and our research/product teams, identifying high-value use cases, prototyping solutions, designing evaluations, and troubleshooting issues. You will manage multiple customer engagements, helping them navigate ambiguity and translating their experiences into actionable feedback for Research and Product. This role also involves owning the end-to-end execution of early access programs, from onboarding and live experimentation to synthesizing findings and informing launch decisions. Success means translating frontier capabilities into real-world customer value and high-quality research signals, developing reusable technical approaches, and improving how OpenAI learns from customers.

Luma is seeking a Principal Product Manager to bridge the gap between their frontier research and product offerings, including Canvas, Agents, and the model platform. This role involves shaping research priorities based on customer needs and ensuring that shipped products leverage the latest research advancements. You will operate within the research process, interpreting research papers and evaluations, building prototypes, and identifying commercially viable research directions. The ideal candidate is comfortable in a research environment, can influence without authority, and possesses the technical depth to validate ideas independently.

$30k - $60k

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. We are seeking a Product Manager, Agent Development to partner directly with engineers and customers to build and ship AI agents capable of handling thousands of customer conversations daily. This role involves engaging with customers at all levels to understand their requirements, demonstrate Sierra's agent capabilities, and address technical challenges. You will also develop and improve virtual agents to meet customer needs and drive strategic technical initiatives for clients. The position requires shaping the product roadmap by collaborating with engineering and product development teams on new features crucial for customer success.

Sierra is building a platform to enable companies to create AI-powered customer experiences. The Retail team specifically focuses on partnering with retailers to develop AI agents that assist millions of shoppers daily with tasks like order tracking, product discovery, and issue resolution. These agents go beyond traditional support to generate revenue through personalized recommendations, cart recovery, and in-store support, transforming how brands engage with their customers and making shopping more personal and delightful.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. This role focuses on the Financial Services team, partnering with leading banks, neobanks, and insurers to transform customer experiences and build modern AI tools. You will own the entire lifecycle of AI agents for customers, from initial concept to production deployment, ensuring they measurably improve business outcomes. This position sits at the intersection of product development, agent building, and customer engagement, requiring close collaboration with both technology and people.

Harvey

Harvey is transforming professional services by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. We are a fast-growing company with strong product-market fit, seeking individuals who want to do the best work of their careers. As a Staff Software Engineer on the Model Infrastructure team, you will lead the design and development of the systems that power every AI request at Harvey. You will partner closely with AI Research, Product Engineering, and Infrastructure teams to build a highly reliable, scalable, observable, and efficient platform.

$236k - $290k

OpenAI

We are seeking dedicated, experienced, and deeply curious individuals to join our User Operations team in Singapore. In this role, you will work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in a fast-paced environment. You will help define world-class support in an AGI-driven future, partnering closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience. Your work will directly support mission-critical systems being built on OpenAI's platform, serving as a critical line of defense for customers operating at massive scale.

OpenAI

OpenAI is seeking an experienced AI Support Engineer to build and manage the support and escalation processes for their life sciences customers, specifically for GPT-Rosalind. This role is a blend of hands-on support and strategic development, requiring direct customer interaction to diagnose and resolve complex technical and operational issues. You will be responsible for creating essential support infrastructure, including intake paths, playbooks, knowledge bases, and operating mechanisms tailored for life sciences workflows across various OpenAI products like ChatGPT, Codex, and the API. This is a unique opportunity to shape how OpenAI supports scientists and organizations as they integrate advanced AI systems into their work, partnering closely with internal teams and subject matter experts to ensure customers receive accurate, coordinated, and valuable support.

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This role offers a rare chance to help build a generational company at a true inflection point, with strong product-market fit and world-class investor support. The team moves fast, takes ownership, and is deeply committed to the mission, operating with intensity and pushing for excellence. As the Engineering Manager for Model Infrastructure, you will lead the team responsible for the platform powering every model request across Harvey, partnering closely with AI Research, Product Engineering, and Infrastructure to ensure reliability, scalability, and cost-efficiency. This is a strategic engineering organization, critical for every product capability, and will evolve to build the infrastructure for Harvey to train, evaluate, deploy, and operate its own frontier AI models.

$260k - $340k

Sierra is seeking a GTM Strategy and Operations, Industry Lead to join their team. This role will be instrumental in developing and refining the company's industry strategy, focusing GTM resources for maximum impact. The position involves owning territory design and management, pipeline progression, forecasting, and expansion strategy within key accounts. The ideal candidate will partner closely with Sales and Agent Development to operationalize the strategy and drive cross-functional alignment across the industry.

OpenAI

OpenAI is seeking an exceptional Technical Community Program Manager to help manage and scale a high-signal community of advanced ChatGPT Pro users. This is a hands-on, technically fluent role that sits at the intersection of community-building, product enablement, user research, product education, and editorial storytelling. You should be comfortable understanding technical workflows, asking sharp technical questions, using the latest AI tools, and helping advanced users explain what they are building. You will report to the Head of Pro Subscriber Community and will be based in New York City.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. We partner with industry leaders and are primarily an in-person company based in San Francisco, with growing offices globally. Our Travel, Transportation and Hospitality (TTH) team supports major players in the travel industry, helping them deliver standout customer experiences and drive business growth. We focus on supporting customers in critical moments, maximizing guest lifetime value, and building delightful products. The TTH team is small, scrappy, and collaborative, with engineers who are product-led thinkers, capable of owning an agent end-to-end. As part of this team, you will set the standard for going beyond your role and help build the future of the travel industry with AI.

OpenAI

We are seeking a Research Engineer / Scientist to join our applied research team focused on developing new methods, models, and evaluation frameworks for the future of computing. This role will concentrate on building the learning and evaluation foundations that enable AI models to become more context-aware, adaptive, and useful over time. You will tackle challenges such as reward modeling, preference learning, long-horizon evaluation, and policy improvement for systems that require high-quality behavioral decisions in realistic user settings. The work is deeply product-grounded, aiming for improved model behavior in real-world use rather than just benchmark performance. The ideal candidate is passionate about advancing AI systems beyond simple assistant interactions towards those that improve through feedback, learn from richer signals, and are trained against meaningful notions of user value.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We are seeking a GTM Operations professional to support the Agent Development team, bringing operational rigor to their strategy and operations. This role will involve establishing operating cadences, defining and scaling best practices for enterprise AI agent deployment, and driving account expansion strategies. You will analyze complex datasets, translate findings into actionable recommendations for executive leadership, and leverage AI-native tools to build internal systems and automate workflows.

OpenAI

We are seeking an Applied AI Engineer to collaborate with strategic partners in designing, building, validating, launching, and operating agent enablement integrations. This hands-on, partner-facing role involves contributing to the platform, leading technical engagements, and translating complex requirements into secure, production-ready solutions. You will work across various internal teams and external partners to identify high-value user journeys, prototype architectures, write code, conduct evaluations, and support post-launch iterations. The ideal candidate is a product-minded engineer who excels in full-stack development, authentication systems, and clear communication, aiming to deliver low-friction, trustworthy agent experiences.

OpenAI

The ChatGPT Model Flywheel team is focused on transforming model advancements into exceptional ChatGPT user experiences. This involves ensuring reliable serving, rapid experimentation, safe deployment, and continuous improvement of AI models. The team collaborates cross-functionally with various AI and product teams to achieve these goals, driving innovation and user impact at a global scale.