OpenAI

OpenAI

OpenAI is seeking an experienced Product Lifecycle Assurance Individual Contributor to scale its Governance, Risk, and Compliance (GRC) function across its product stack. This role is crucial for ensuring products meet customer and regulatory compliance requirements at launch, and for promptly detecting and correcting any regressions. You will partner closely with Product, Security, Legal, and Privacy teams to maintain OpenAI's security, privacy, and compliance claims, providing assurance to customers, auditors, and regulators regarding user data handling. The position involves end-to-end product assurance, from inception through continuous post-launch monitoring, enhancing and building components for a comprehensive program. This is a highly cross-functional and technical operations role focused on ensuring products meet compliance standards at launch, preventing regressions, and evidencing compliance state, rather than supporting traditional audits.

OpenAI

The Research IP Partnerships team at OpenAI is seeking Technical Program Managers (TPMs) to facilitate the integration of our applied research with external strategic partners. This role is crucial for synthesizing research from cross-functional teams, enabling model deployment, and ensuring the successful adoption of new technologies. You will serve as the key liaison, empowering our partners to deploy advanced AI models, thereby increasing research velocity and ensuring collaborative, successful deployments.

OpenAI

As the Manager of Applied AI Architects in Paris, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers across the South EMEA region. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth. You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between regional strategy, executive decision-making, architectural depth, and hands-on coaching.

OpenAI

As the Manager of Applied AI Architects, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will set the operating model for how Applied AI Architects own technical account plans across various OpenAI solutions, prioritizing customer portfolios, allocating technical resources, and ensuring business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth. You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. This role requires serving as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between regional strategy, executive decision-making, architectural depth, and hands-on coaching.

OpenAI

As an AI Architect, you will be the senior technical owner for a named portfolio of customers within the public sector, serving as the primary technical counterpart to their leadership teams. Your role involves shaping each customer's AI strategy and guiding their journey from initial discovery and solution evaluation through deployment, adoption, and ultimately, measurable mission impact. You will own the technical account plan across various OpenAI offerings, translating mission priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value. While the Account Director leads the overall account strategy and relationship, you will spearhead the technical strategy, customer journey, and path to production impact, remaining accountable for technical outcomes and coordinating specialists as needed.

OpenAI

OpenAI's User Operations team is building the first post-AGI support team, dedicated to helping customers adopt AI and ensuring an exceptional product experience. This role involves resolving complex issues, providing technical guidance, and supporting customers in maximizing value from OpenAI's products. You will work directly with customers through support tickets and live calls, troubleshooting high-impact and often ambiguous technical problems. Beyond resolving issues, you will help define world-class support in an AGI-driven future, partnering with Engineering, Product, and Operations to improve systems and leverage AI to transform support operations.

OpenAI

We are seeking dedicated, experienced, and deeply curious individuals to join our User Operations team. In this role, you will work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in a fast-paced environment. Your work will directly support mission-critical systems being built on OpenAI's platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you will help define world-class support in an AGI-driven future, partnering closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience.

OpenAI

OpenAI is seeking a senior cybersecurity and cyber intelligence practitioner to lead Critical Harm Operations. This role combines individual contributor depth with people management, focusing on building and scaling enforcement systems for severe user-safety risks. You will set strategic direction, translate policy into operational systems, and manage a high-performing team. The position requires strong cyber judgment, analytical skills, and the ability to drive programs from inception to scale, ensuring operational health and improving decision quality across various OpenAI products and surfaces.

OpenAI

About the Team The Safety Systems org is responsible for various safety work to ensure our best models can be safely deployed to the real world to benefit the society and is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency. The Safety Engineering team builds the platforms and tools that make OpenAI’s models safe to use in the real world. We partner closely with researchers, product teams, and policy to turn safety ideas into reliable, scalable systems: measuring risk, enforcing safeguards, and continuously improving how models behave in production. Our work sits at the intersection of product engineering, data, and AI, and directly shapes how millions of people experience OpenAI’s technology. About the Role We’re looking for a self-starter engineer who loves building products in an iterative, fast-moving environment—especially internal tools that unlock real-world impact. In this role, you’ll build full-stack tooling for our Safety Systems teams that directly improves the safety and reliability of OpenAI’s models, including in sensitive areas like mental health and other vulnerable-user protections. Your work will increase the team’s velocity in identifying and fixing safety issues and help tighten the feedback loop between policy, data, and the model training cycle. In this role, you will: - Own the end-to-end development of internal tools that help improve the safety of OpenAI’s models (with a focus on areas like mental health and other vulnerable-user protections) - Partner closely with Safety Systems researchers, engineers, and model policy creators to understand workflows, pain points, and requirements—and translate them into durable product solutions - Build full-stack experiences to support core model policy workflows, such as labeling and inspecting data, analyzing and reviewing failure cases, and surfacing insights for iteration - Optimize internal applications for usability, speed, and scale to increase team velocity and reduce time-to-fix for safety issues - Transform successful AI assisted safety workflows into external facing safety products, that empowers developers to build safer AI, uplift the industry standard for AI safety, and prepare the world for more capable AGI. You might thrive in this role if you: - Have 5+ years of relevant engineering experience at tech and product-driven companies - Are proficient with JavaScript, React, and other web technologies - Are proficient with at least one backend language (we use Python) - Have experience with relational databases like Postgres/MySQL - Have an interest in AI/ML (direct experience not required) - Are excited to partner closely with researchers and policy writers to ship tools that directly improve the safety of OpenAI’s models About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.  We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

OpenAI

OpenAI is seeking a highly motivated and experienced VC Partnerships Manager to join our Startups Go To Market team. You will play a critical role in managing relationships with top venture capital funds and startup accelerators, with the goal of providing exceptional support to the portfolio companies of these funds. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups across stages with resources that help them get started with OpenAI APIs and build quickly, and provide access to OpenAI teams, community, and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy.

OpenAI

We are seeking a Manager to build, lead, and develop a high-performing team of Applied AI Engineers supporting our enterprise customers. You will be accountable for the technical success of a broad and strategically important customer portfolio. You will help your team identify high-value opportunities, design and deploy production-grade AI systems, navigate complex technical and organizational constraints, and expand successful implementations across workflows, teams, and business units. This role requires technical depth, people leadership, customer judgment, and operational rigor. You should be comfortable coaching engineers through architecture and evaluation decisions, engaging directly in high-stakes customer situations, and collaborating with Sales, Solutions Engineering, Product, Research, Engineering, Security, and Legal.

OpenAI

OpenAI is seeking an Applied AI Engineering Manager for its Startups segment to lead and scale the team responsible for helping high-growth startups move from experimentation to production with OpenAI's technologies. This role involves acting as a trusted technical advisor, guiding customers through strategy, architecture, deployment, and adoption to achieve meaningful impact. The manager will balance team leadership, technical depth, customer prioritization, and cross-functional collaboration with Sales, Product, Engineering, and Research teams. The position requires defining how OpenAI supports startup customers at scale, identifying opportunities for deep technical engagement, building repeatable deployment mechanisms, and ensuring the team can serve a dynamic customer base effectively.

OpenAI

As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed.

OpenAI

We are seeking a Senior Advertiser Support Specialist to help build and scale advertiser support within Ads Safety Operations. In this role, you will work directly with advertisers through support tickets and escalations, addressing complex questions related to ads policies, review outcomes, product behavior, and operational processes. You will investigate novel or ambiguous cases, communicate clearly, and drive them to resolution in a fast-paced product environment. Your work will be crucial in helping advertisers operate successfully at scale, acting as a bridge between frontline support and teams responsible for product quality, policy integrity, and platform safety. You will also transform support interactions into operational intelligence, identifying friction points and emerging issues to improve support at scale and protect the quality and safety of OpenAI’s ad ecosystem. This role involves partnering closely with Engineering, Product, Policy, Legal, and Go To Market teams to improve systems, reduce bugs, and elevate the customer experience, leveraging automation and AI technology.

OpenAI

OpenAI is seeking an Advertiser Support Specialist to join its User Operations team, specifically within the Ads Safety Operations group. This role will focus on building and scaling advertiser support for OpenAI's growing advertising products. You will directly engage with advertisers to resolve complex issues related to ads policies, review outcomes, product behavior, and operational processes. The position requires investigating novel and ambiguous cases, communicating clearly, and driving them to resolution in a dynamic product environment. Your work will be crucial in bridging frontline support insights with product quality, policy integrity, and platform safety teams, ultimately defining world-class support in an AI-native context. You will transform support interactions into actionable intelligence to improve guidance, tooling, and product experiences, while partnering with cross-functional teams to enhance systems and customer experience through automation and AI technologies.

OpenAI

We are seeking an Account Director to manage customer relationships and the commercial sales process for our SMB segment, guiding clients from initial engagement through to closing deals and fostering expansion. This dynamic, high-responsibility role requires a blend of consultative selling, technical aptitude, and structured execution. You will be responsible for building and managing sales pipelines, aligning customer business objectives with OpenAI's product offerings, and expertly navigating technical, commercial, and executive-level stakeholders throughout the procurement journey. Additionally, you will contribute to shaping OpenAI's commercial customer strategy by providing market insights, refining our sales methodologies, and developing scalable approaches for responsible and successful AI adoption.

OpenAI

OpenAI is seeking a Forward Deployed Engineer (FDE) to build and deploy AI systems specifically for legal work. In this role, you will embed deeply with customers, often senior legal practitioners, to identify key use cases, rapidly prototype solutions, and demonstrate measurable value. Your work will span from initial discovery and proof of concept to production adoption, translating customer needs and constraints into actionable product feedback. As successful deployments mature, you will codify these into repeatable patterns to scale across larger accounts and the broader legal market.

OpenAI

We are seeking an experienced technical leader to join as Manager, Applied AI Engineering (Codex), leading a team of Applied AI Engineers responsible for driving successful Codex adoption across strategic customers. Your team will work hands-on with customer engineering organizations to design and build AI-enabled development workflows, solve complex implementation challenges, and establish scalable patterns for AI-powered software development. As a manager, you will shape how these technical engagements operate at scale — setting strategy, coaching engineers, determining where the team can have the greatest impact, and ensuring consistently strong execution across customers. You will serve as both a people leader and senior technical advisor, partnering closely with Sales, Product, Research, and Engineering to translate customer needs and real-world usage into better technical approaches, reusable patterns, and product insights.

OpenAI

The Enablement Lead (AI Deployment Manager) is a specialist post-sales technical enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. You will design and deliver technical learning experiences covering OpenAI APIs, Codex, agents, evaluations, and related platform capabilities, working with engineers, AI and platform teams, administrators, security stakeholders, product leaders, and executive sponsors. This role blends deep technical fluency, instructional design, and customer advisory, leading live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders. Success means accelerating customer confidence, increasing product adoption, helping customers progress toward production use, and turning lessons from individual engagements into resources and practices that benefit many customers.

OpenAI

OpenAI is seeking a Manager, Applied AI Engineering to lead the team responsible for the technical success of strategic technology and software customers in the Americas. This role involves leading a team of Applied AI Engineers who work hands-on with customers to design, build, evaluate, and scale AI applications. The manager will set the team's strategy and operating model, coach engineers, and act as a senior technical partner to customers and internal stakeholders. Success will be measured by meaningful production applications, sustained adoption, strong customer outcomes, and technical insights that can be applied broadly.