OpenAI

OpenAI

We are seeking a driven solutions leader with a product mindset to partner with public sector customers and ensure they achieve tangible value with GenAI. You will collaborate with government agencies, policymakers, and public institutions to establish a GenAI strategy and identify high-value applications. You'll then work with their technical teams, subject matter experts, systems integrators, and implementation partners to move from prototype through production, designing architectures using the OpenAI API and other services to maximize customer value. This role involves close collaboration with Sales, Solutions Engineering, Global Affairs, Applied Research, and Product teams.

OpenAI

OpenAI is seeking a technically deep Technical Program Manager to lead programs across data platforms, online databases, and storage infrastructure. This role involves connecting model and product requirements to architecture, and working with engineering teams to bring new capabilities into production. The challenge lies in creating exabyte-scale, workload-ready capacity that is repeatable and scalable, ensuring that data pipelines, database queries, and file operations contribute to product and agent success. This position is based in San Francisco, CA, with a hybrid work model.

OpenAI

As an Applied AI Engineer, you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.

OpenAI

As an Applied AI Engineer focused on Codex, you will partner directly with leading engineering organizations to design, build, and deploy AI systems that transform how software is developed. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from workflow and use-case selection through prototyping, evaluation, production rollout, and scaled adoption. You will work alongside engineering teams to build advanced AI coding workflows, integrations, automations, and evaluation systems—often using Codex itself as part of your development process. You will help customers make technical decisions involving model behavior, agentic workflows, developer environments, security, reliability, evaluation, and operational readiness, while ensuring deployments translate into measurable improvements in engineering productivity and software delivery. You will work closely with OpenAI Product, Research, Engineering, Security, Sales, and the broader Codex organization, translating real-world deployment experience into high-signal product and model feedback. Success is measured by production systems, sustained developer adoption, and meaningful improvements to how engineering organizations build software—not simply successful demonstrations or enablement activity.

OpenAI

OpenAI is seeking a Software Engineer, Host Assurance to build and operate the services, APIs, and host software that establish and maintain trust in our compute infrastructure. You will own production software from design and implementation through testing, rollout, observability, and operation. Your work will support capabilities such as machine identity, certificate issuance and enrollment, secure bootstrap, and host attestation across bare-metal and VM environments. Success in this role requires strong technical judgment, the ability to reason across software and host-system boundaries and learn unfamiliar parts of the stack, and a practical mindset for building systems that are secure, reliable, and usable in fast-moving production environments. The systems you build will sit on the critical path of OpenAI’s frontier infrastructure investments and will directly shape how large amounts of compute are brought online - securely, responsibly, and at global scale - underpinning long-lived commitments around privacy, security, and reliability.

OpenAI

We are seeking a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers, you will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty.

OpenAI

OpenAI is seeking an Agent Standards Manager to lead the execution of its external technical standards strategy for agent standards. As AI agents evolve to take actions across the internet, establishing clear standards for identity, delegated authority, discovery, communications, commerce, payment interfaces, web access, provenance, and auditability is crucial for safe, interoperable, and accountable operation. This role involves translating OpenAI's technical architecture and controls into credible specifications and protocols, while also gathering external requirements to inform product and security roadmaps. It's a builder's role focused on executing a prioritized standards plan, authoring and negotiating protocols, building coalitions, and representing OpenAI in technical forums, with the goal of creating repeatable processes for shaping agent standards.

OpenAI

We are seeking a full-stack engineer to define and build a new category of learning experiences focused on AI education. This is an early-stage product area where strong technical judgment, product sense, and empathy for learners are crucial. You will be instrumental in setting the technical direction for how individuals learn to use AI safely and effectively. This hands-on role involves broad technical and product ownership, from initial concept through launch and iteration, shaping the future of how people learn at work.

OpenAI

OpenAI's People team is seeking a Senior Employee Relations Partner to focus on the non-investigative aspects of employee relations, addressing high-impact people matters such as conflict resolution, performance management, sensitive employee exits, and navigating complex workplace dynamics. This role requires a creative, flexible, and human-centered approach to problem-solving, with a strong ability to understand context, think strategically, and design tailored solutions. The ideal candidate will be comfortable adapting quickly in a fast-changing environment, making sound decisions with imperfect information, and possess exceptional interpersonal skills to build trust and guide leaders with clarity and confidence. This position will reinforce a culture of clarity, accountability, and psychological safety, supporting leaders and teams through growth and complexity.

OpenAI

This role focuses on oversight and system-level mitigations that enable increasingly capable agents to operate safely and autonomously in real environments. We prioritize building oversight systems that are used in practice today, both internally and externally. We also study longer-term questions about how increasingly capable agent systems can be supervised, constrained, and corrected. We’re looking for a safety and security-minded researcher or engineer who can reason rigorously about security boundaries and agent behavior, then build and test practical mitigations. A background in AI control or security is welcome but not required.

OpenAI

The Agent Safety team is dedicated to ensuring that advanced AI agents operate safely, make sound judgments, and align with user intentions. Our mission is to minimize the risk of severe unintended consequences from increasingly capable AI agents while maintaining their effectiveness and autonomy. This role involves training and evaluating frontier models to reduce harmful or misaligned agent actions, developing clear hypotheses, and executing independently in ambiguous situations. You will also mine incidents and build scalable systems for measurement, data processing, and evaluation to transform real failures into repeatable safety signals. Collaboration with post-training, capabilities, oversight, and pre-training teams is essential to integrate research-backed mitigations into large-scale training and agent systems.

OpenAI

As the Manager of Applied AI Architects in Tokyo, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers across Japan. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth. You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners.

OpenAI

OpenAI is seeking a Technical Program Manager to enhance developer velocity and deployment excellence across ChatGPT. This role involves leading significant improvements in local development, continuous integration, testing, build systems, release processes, progressive rollouts, and post-deployment validation. You will identify key areas of engineering friction, establish shared standards and metrics, and drive the adoption of tools and workflows that boost both speed and reliability. The position requires a blend of systems thinking, technical program leadership, and hands-on operational expertise across a wide range of engineering functions.

OpenAI

OpenAI's User Operations team is seeking a Support Program Manager to join their Support Delivery team. This role is crucial for defining and implementing foundational support practices that will scale with OpenAI's growth. You will lead efforts to establish new operational frameworks, drive process alignment with internal teams, and manage tooling and automation projects. This position offers a significant impact on customer experience through cross-team collaboration in a fast-paced, evolving environment. The ideal candidate thrives at the intersection of project management, systems building, data science/engineering/software engineering, team enablement, and customer advocacy.

OpenAI

We are seeking backend-focused Product Engineers to join our platform and security product teams. In this role, you will build infrastructure and customer-facing workflows that enable developers and AI agents to work reliably in parallel. You will own outcomes from understanding user problems and choosing approaches through shipping, operating, and improving solutions, working closely with frontend, infrastructure, and security engineers. This is an opportunity to build essential software factory components for enterprises, enabling AI agents to operate securely within customer-controlled cloud environments.

OpenAI

As an Applied AI Architect for Education, you will be the senior technical owner for a named portfolio of education customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business,” shaping each institution’s AI strategy and guiding its journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable institutional impact. You will own the technical account plan across ChatGPT Edu, the OpenAI API, Codex, and other agentic AI solutions, translating institutional priorities into a focused portfolio of use cases, an actionable adoption roadmap, and a clear path to durable value and growth. You will work across academic, research, administrative, and operational contexts, helping customers determine where AI can responsibly improve teaching and learning, accelerate research, strengthen student and faculty services, and make institutional operations more effective. You will account for the realities of education environments, including shared governance, complex stakeholder networks, academic calendars, accessibility, data privacy, responsible-AI expectations, and the need to build confidence among communities with differing levels of AI readiness.

OpenAI

We are seeking dedicated, experienced, and deeply curious individuals to join our User Operations team. In this role, you will work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems. As AI adoption rapidly accelerates, your work will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you will help define what world-class support looks like in an AGI-driven future, partnering closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience.

OpenAI

We are seeking dedicated, experienced, and deeply curious individuals to join our User Operations team. In this role, you will work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, your work will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future, partnering closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience.

OpenAI

OpenAI is seeking a researcher passionate about understanding deep networks, with a strong background in engineering, quantitative reasoning, and the research process. You will develop and carry out a research plan in mechanistic interpretability, in close collaboration with a highly motivated team. You will play a critical role in helping OpenAI ensure future models remain safe even as they grow in capability. This will make a significant impact on our goal of building and deploying safe AGI.

OpenAI

We are seeking a hands-on Applied AI Engineer with deep cybersecurity experience and a product mindset to help government and national security customers apply frontier AI to critical cyber missions. You will bring practical expertise in areas such as red teaming, vulnerability research, reverse engineering, threat hunting, and similar fields, ideally developed through work with the defense and intelligence sector. Working directly with cyber operators, security researchers, and engineering teams, you’ll identify high-value applications, write code, build and evaluate AI-powered tools and agentic workflows, and move solutions from prototype into secure operational use. You’ll design architectures using OpenAI models, APIs, and existing security tooling, grounded in customers’ mission requirements and operational constraints. You will collaborate closely with Sales, Solutions Engineering, Applied Research, Product, and Security teams to deliver measurable improvements in cyber capabilities and translate customer experience into better models and products.