Harvey

Harvey

Harvey is seeking a Manager, Legal Engineering - Product Specialist to lead and scale a team responsible for driving customer adoption, expansion, and success with Harvey's AI platform. This role is central to the post-sales motion, ensuring customers derive significant value and increase their usage over time. You will manage a team of former practicing lawyers who act as trusted advisors, guiding customers in integrating Harvey into their workflows. This is a strategic and hands-on leadership position, involving direct customer engagement, team coaching, and building the necessary systems and playbooks for a world-class post-sales function. The role will also serve as a key representative for Harvey in the APAC region, building relationships with top legal professionals and feeding market insights back to the Product and Go-To-Market teams.

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This role offers a unique opportunity to help build a generational company at an inflection point, scaling fast and defining a new category. The team operates with intensity, ownership, and a commitment to continuous improvement, driven by values of Decisiveness, Simplicity, and Job's Not Finished. As a Mid-Market Customer Success Manager, you will own value realization and commercial renewals for your portfolio of customers, guiding them in integrating AI into their daily workflows and acting as a trusted expert. This is a commercially accountable role with direct responsibility for retaining and growing customer relationships.

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This role offers a unique opportunity to help build a generational company at a significant inflection point, scaling rapidly and defining a new category. The team operates with intensity, ownership, and a commitment to the mission, valuing decisiveness, simplicity, and continuous improvement. As a Mid-Market Customer Success Manager, you will be responsible for value realization and commercial renewals for your customer portfolio, guiding them in integrating AI into their daily workflows and acting as a trusted expert. You will be directly accountable for retaining and growing customer relationships, deeply integrating Harvey into their business processes, and building lasting relationships with users and economic buyers.

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. We are seeking a senior product leader to own and drive the strategy for Harvey’s legal operations platform. This role is crucial for enabling enterprise expansion by providing legal departments with the operational tooling needed to adopt Harvey with confidence. You will define from first principles how AI-native software reshapes legal operations workflows, working at the intersection of platform, product, and partnerships to build transformative capabilities.

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This role is a strategic opportunity to help build a generational company at an inflection point, scaling fast and defining a new category. The team moves fast, takes ownership, and is deeply committed to the mission, operating with intensity and pushing for excellence. We are looking for individuals who want to do the best work of their careers alongside driven people.

$136k - $204k

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This role is a strategic opportunity to help build a generational company at an inflection point, scaling fast and defining a new category. The team moves fast, takes ownership, and is deeply committed to the mission, operating with intensity and pushing for excellence. We are looking for individuals who want to do the best work of their careers alongside driven people.

$136k - $204k

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This role offers a unique opportunity to help build a generational company at an inflection point, scaling rapidly and defining a new category. The team operates with intensity, ownership, and a commitment to the mission, valuing decisiveness, simplicity, and continuous improvement. If you are driven to do the best work of your career alongside like-minded individuals, Harvey is the place to be.

Harvey

Harvey is seeking a Senior Compliance Manager to own the company's end-to-end compliance programs. This role is critical for establishing and scaling certifications and compliance programs necessary for Harvey's expansion into regulated markets. You will collaborate with Engineering, Product Security, Legal, Sales, and external partners to build a best-in-class compliance practice. The position involves recruiting and leading a small, high-impact team to manage these operations at scale, ensuring the security, trustworthiness, and compliance of Harvey's AI platform for its enterprise customers.

$188k - $281k

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. We are a fast-scaling company with strong product-market fit and world-class investor support, defining a new category in real time. Our team moves fast, takes ownership, and is deeply committed to our mission, operating with intensity and pushing for excellence. We are looking for individuals who want to do the best work of their careers alongside driven colleagues.

Harvey

Harvey is seeking a Technical Account Manager to join its Customer Success organization. This role will provide high-touch, technically proficient inbound support and escalation for Harvey's largest and most strategic customers. The Premium Support Specialist will enhance Harvey's post-sale presence by collaborating with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear customer communications. This position is ideal for individuals who excel in high-stakes situations, enjoy in-depth problem-solving, and are dedicated to providing a world-class customer experience.

$119k - $161k

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This role is a rare chance to help build a generational company at a true inflection point, scaling fast and defining a new category. The team moves fast, takes ownership, and is deeply committed to the mission, operating with intensity and pushing for excellence. As an Enterprise Customer Success Manager, you will guide clients through their journey with Harvey, ensuring they adopt and derive maximum value from our technology, acting as a trusted advisor to integrate Harvey into their business processes and workflows.

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. We are seeking an experienced lawyer to join our legal team and expand our commercial function. You will interface with our go-to-market, business, and cross-functional teams, including Engineering, Product, and Security, to ensure the fast and efficient execution of our agreements with customers. This is a fast-moving startup environment serving renowned law firms and professional organizations, offering a unique opportunity to be at the forefront of generative AI's impact on the world.

$210k - $265k

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. We are seeking an experienced lawyer to join our legal team and expand our commercial function. You will interface with our go-to-market, business, and cross-functional teams, including Engineering, Product, and Security, to ensure the fast and efficient execution of our agreements with customers. This is a fast-moving startup environment serving renowned law firms and professional organizations, offering a unique opportunity to be at the forefront of generative AI's impact on the world.

$210k - $265k

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. We are seeking an experienced lawyer to join our legal team and expand our commercial function. You will interface with our go-to-market, business, and cross-functional teams, including Engineering, Product, and Security, to ensure the fast and efficient execution of our agreements with customers. This is a fast-moving startup environment serving renowned law firms and professional organizations, offering a unique opportunity to be at the forefront of generative AI's impact on the world.

$210k - $265k

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. We are seeking an experienced lawyer to join our legal team and expand our commercial function. You will interface with our go-to-market, business, and cross-functional teams, including Engineering, Product, and Security, to ensure the fast and efficient execution of our agreements with customers. This is a fast-moving startup environment serving renowned law firms and professional organizations, offering a unique opportunity to be at the forefront of generative AI's impact on the world.

$210k - $265k

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. We are seeking an experienced lawyer to join our legal team and expand our commercial function. You will interface with our go-to-market, business, and cross-functional teams, including Engineering, Product, and Security, to ensure the fast and efficient execution of our agreements with customers. This is a fast-moving startup environment serving renowned law firms and professional organizations, offering a unique opportunity to be at the forefront of generative AI's impact on the world.

$210k - $265k

Harvey

Harvey is transforming how legal and professional services operate by combining agentic AI, an enterprise-grade platform, and deep domain expertise. This is a unique opportunity to help build a generational company at an inflection point, with a strong product-market fit and world-class investor support. The team operates with intensity, ownership, and a commitment to continuous improvement, driven by values of Decisiveness, Simplicity, and Job's Not Finished. We are seeking our first dedicated SEO / GEO Lead to own Harvey's visibility across traditional search engines and the emerging AI answer layer, partnering closely with content, product marketing, web, and engineering teams.

$196k - $294k

Harvey

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We're hiring our first dedicated SEO / GEO Lead. You will own Harvey's visibility across both traditional search (Google, Bing) and the fast-growing AI answer layer: ChatGPT, Perplexity, Google AI Overviews, AI Mode, Claude, and emerging agentic interfaces. This is a high-ownership individual-contributor role with a clear path to building a team. You'll define the roadmap, set the standards, and execute - partnering closely with content, product marketing, web, engineering, and data to make Harvey the authoritative answer wherever our buyers are looking. The person who succeeds here is not an SEO purist and not an GEO theorist - they're someone who understands that both disciplines are now inseparable, and who can build the infrastructure and content strategy that wins in both worlds. What You'll Do Own Harvey's Organic Search Strategy - Define and execute the SEO strategy and roadmap across harvey.ai and all Harvey web properties, balancing quick wins with compounding investments. - Build and maintain an SEO playbook: processes, templates, and guardrails, that scales content production without sacrificing quality or search integrity. - Own the content calendar for SEO-driven pieces in partnership with content, PMM, engineers, spanning buyer journey stages from awareness to purchase. - Develop and own Harvey's AEO / GEO strategy: ensure Harvey is consistently cited, referenced, and surfaced when our buyers query AI answer engines. - Implement entity consistency across all Harvey web properties and optimize content for extractability. - Partner with thought leadership to grow Harvey's LLM citation footprint with earned mentions. - Build a monitoring infrastructure to track Harvey's presence and accuracy in AI-generated answers across major platforms. - Partner with engineering on web infrastructure decisions that affect crawlability and indexing - Establish SEO observability: automated alerting for ranking drops, crawl anomalies, indexing failures, and Core Web Vitals regressions. Analytics, Measurement & Experimentation - Build and own analytics that track organic performance: from keyword rankings and impressions to pipeline attribution. - Design and run controlled SEO and CRO experiments with statistical rigor; translate results into recommendations and report findings to leadership. - Develop a measurement framework for AEO. - Connect organic performance to revenue outcomes: pipeline, demo requests, trial signups, and attributed ARR. Cross-Functional Leadership - Collaborate with engineering on infrastructure and platform decisions that affect search performance. - Partner with content, PMM, and design to embed SEO and AEO best practices into the content creation workflow from the start. - Present SEO/AEO strategy, roadmap, and performance to marketing leadership and company stakeholders - Proactively identify and scope opportunities to grow the function What You Have Required - 8+ years of hands-on SEO experience, with demonstrable and measurable results. - Recent, dedicated focus on AEO / GEO: you have built a program or owned a meaningful AEO workstream. - B2B SaaS background required: you understand enterprise buyer journeys, long sales cycles, and how to map content to pipeline, not just traffic. - Deep technical SEO fluency. - Proficiency with core SEO/GEO tools. - Familiarity with experimentation platforms (Statsig, Optimizely, or similar) and a working understanding of A/B test design and statistical significance. - Experience with international SEO and hreflang implementation (Harvey operates globally). - Data-driven mindset with the ability to turn analytics into prioritized action - Strong cross-functional communication - High agency and growth mindset Compensation $196,000 - $294,000 USD Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here]. #LI-LT1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [email protected]

$196k - $294k

Harvey

Harvey is seeking a Program Manager, Customer Engagement & Community to build and scale programs that foster customer advocacy, deepen loyalty, and strengthen our community. This role involves designing and operating customer-facing initiatives that amplify customer voices, create meaningful connections, and offer engaged users new ways to participate in the Harvey ecosystem. The position spans customer marketing, community building, advocacy, events, research, and program management. The ideal candidate is a multidisciplinary customer marketer and a strong operator, capable of building trusted customer relationships, managing complex programs, creating high-quality experiences, and bridging strategy with execution. They will also act as an ambassador for Harvey within the customer community, demonstrating credibility, thoughtfulness, and a comfort level with direct customer interaction to foster engagement and identify new opportunities.

$160k - $240k

Harvey

Harvey is seeking a Program Manager, Customer Engagement & Community to build and scale programs that foster customer advocacy, deepen loyalty, and strengthen our community. This role involves designing and operating customer-facing initiatives that amplify customer voices, create meaningful connections, and offer engaged users new ways to participate in the Harvey ecosystem. The position spans customer marketing, community building, advocacy, events, research, and program management. The ideal candidate is a multidisciplinary customer marketer and a strong operator, capable of building trusted customer relationships, managing complex programs, creating high-quality experiences, and bridging strategy with execution. They will also act as an ambassador for Harvey within the customer community, demonstrating credibility, thoughtfulness, and a comfort level with direct customer interaction to foster engagement and identify new opportunities.

$160k - $240k