Glean

Glean is seeking a Senior Infrastructure Technical Program Manager (TPM) to lead large-scale, cross-functional initiatives that define, scale, and optimize our infrastructure platform. This role sits at the intersection of infrastructure engineering, reliability, cost efficiency, and AI systems, driving programs that ensure Glean’s platform remains performant, scalable, and resilient as we continue to grow. You’ll partner closely with Infra, AI/ML, and Platform Engineering teams to design orchestration systems, streamline deployments, and build the foundations that power our search and AI capabilities.

$198k - $236k

Glean is seeking backend and infrastructure engineers to build platforms that measure, explain, and improve AI quality at scale. This role involves owning core systems for large-scale evaluations, processing traces, powering observability workflows, and providing engineers with clear signals about assistant and agent behavior. You will work on systems that need to be scalable, secure, permissions-aware, fast, and cost-efficient, directly shaping how AI products are shipped. This is an opportunity to work at the intersection of distributed systems, data infrastructure, applied AI, and product quality, helping to build the systems that determine if new models, prompts, retrieval strategies, and agent workflows are ready for enterprise customers.

Glean is seeking a Product Management Lead to drive product strategy and execution for their Work AI platform. This role involves managing and growing a team of product managers, delivering best-in-class products for knowledge management, and contributing to the company's long-term vision of an intelligent work assistant. As part of a lean product team, you will have a significant impact on shaping the product roadmap and the team itself. You will collaborate closely with Design, Engineering, Sales, Marketing, and Success teams to understand customer needs and build category-defining tools, gaining both breadth and depth of experience.

$210k - $240k

Glean is seeking Tech Lead Managers to guide its hyper-growth phase, focusing on building world-class software systems and enhancing its cutting-edge Work AI platform. The role involves leading an engineering team, driving strategic initiatives, and fostering a culture of innovation and collaboration. You will work closely with cross-functional teams to define product requirements and ensure timely delivery, while championing best practices in software development and quality assurance. This position is pivotal in shaping Glean's technical vision and roadmap, aligning with industry trends and customer needs, and serving as a technical advisor to senior leadership.

Glean is seeking a lead engineer to drive the billing and revenue platform that powers Glean’s consumption-based pricing for our AI products. As a lead engineer, you’ll provide deep technical leadership and own critical parts of our billing stack end to end. You’ll work closely with Product, Finance, Data, and Go-To-Market to ensure every AI feature we ship is accurately metered, transparently billed, and margin-positive. At the same time, you’ll help design powerful, elegant abstractions that make it easy and safe for product teams to integrate with billing—from logging usage to surfacing billing insights in the admin console.

$210k - $300k

Glean is seeking product engineers to contribute to the development of AI Agents for the workplace. This role involves collaborating across product, AI, and platform teams to enable users in building, evaluating, self-improving, deploying, and operating sophisticated agents within the Glean platform. It's a cross-functional position for engineers who enjoy owning user-facing product experiences from conception to completion, while also engaging with the underlying systems. You will influence how users create agents, how these agents function in auto-mode or independently, how they are assessed and enhanced over time, and how to ensure their reliability, safety, and scalability.

As Glean's Connectors PM, you will be responsible for expanding Glean's connectors library, improving and deepening our existing product integrations, and enhancing our Indexing API and custom connector capabilities. This role involves deeply understanding customer knowledge needs, developing key parts of the product roadmap by aligning customer needs with product vision, and empowering your team by providing context, setting direction, and building alignment. You will drive customer-focused decisions, clear prioritization, and efficient execution, while coordinating cross-functionally with leadership, go-to-market teams, and other key stakeholders. The role also includes building scalable processes to support rapid team and company growth.

Glean is building the horizontal AI platform that powers how employees use AI at work, extending beyond Glean to tools like Copilot, Gemini, and ChatGPT. This role focuses on building the context platform and delivering rich, trustworthy experiences across various applications. The team is responsible for the end-to-end platform experience, including standards and tooling for REST APIs, SDKs, client libraries, agent SDKs and integrations, MCP servers, custom context (code, memory), and the supporting infrastructure and documentation. In a fast-paced startup environment, this involves working across multiple layers of the stack, from backend services to developer tools and documentation.

$210k - $300k

Glean is seeking creative engineers to develop beautiful, smooth user-facing features within a modern React and TypeScript codebase. This role involves collaborating with product designers to balance constraints and requirements, delivering best-in-class user interfaces for modern browsers, and creating frontend infrastructure to support rapid experimentation and development. You will build delightful user interfaces with React.js, oversee features from inception to launch, write robust and maintainable code, and push the boundaries of platform constraints to integrate Glean into every workflow. You will also have the opportunity to mentor junior engineers or learn from experienced ones.

$115k - $260k

Glean is building a modern knowledge assistant personalized to every employee in your organization, making all information within your company accessible, contextual, and fresh. We are looking for a Quality Assurance Engineer to assess the quality of our web application through Manual & Automation testing. You will be responsible for finding and reporting bugs and glitches with the initial level of RCA. You should have a keen eye for detail and excellent communication skills.

Glean is seeking a highly analytical and strategic Product Finance Analyst to join their team. This role will partner closely with Product, Engineering, Go-to-Market, and Leadership teams to drive investment decisions, pricing and monetization strategy, unit economics analysis, and long-range planning for Glean's rapidly growing AI and product offerings. You will play a key role in translating product strategy into financial insights and helping leadership make data-driven decisions on where and how to scale the business.

Glean is seeking a Designated Technical Support Engineer to join our rapidly expanding startup. We are building a modern knowledge assistant personalized to every employee in an organization, making all information within the company accessible, contextual, and fresh. This role is customer-obsessed, providing both proactive and reactive support to our growing customer base to ensure the best customer experience in the industry. This position requires dedication to select customers, including additional background screenings, clearances, training, certification, and carrying customer-provided equipment. Extended on-call shifts may be required based on customer contractual obligations.

Glean is seeking an AI Success Manager (AISM) to serve as the primary post-sales point of contact, ensuring platform health and driving customer success. This hands-on role involves leading and orchestrating successful implementations and long-term customer engagements. You will be responsible for efficient technical deployment, providing proactive strategic guidance, and building and executing joint success plans and Executive Business Reviews (EBRs). AISMs collaborate closely with Account Executives, AI Outcomes Managers, Solution Architects, Support, and R&D teams.

$140k - $200k

Glean is seeking a Designated Technical Support Engineer to join its growing startup. Glean offers a Work AI platform that enhances productivity through intelligent search, an AI assistant, and AI agents. The platform provides enterprise-grade infrastructure for managing AI across businesses, with extensive connectors and LLM flexibility. The company is recognized for its innovation in AI and is expanding globally. The Designated Technical Support Engineer will act as a key technical resource for customers, ensuring a high level of service and customer satisfaction.

$120k - $190k

Glean is seeking an AI Success Manager (AISM) for US West hours to lead and orchestrate successful implementations and long-term customer engagements, making our customers wildly successful. You will be responsible for ensuring efficient technical deployment, delivering proactive strategic guidance, and building then delivering against joint success plans. AISMs collaborate closely with Account Executives, AI Outcomes Managers, Solution Architects, Support and R&D on scoped engagements.

Glean is seeking an AI Success Manager (AISM) for US East hours to lead and orchestrate successful implementations and long-term customer engagements, making our customers wildly successful. You will be responsible for ensuring efficient technical deployment, delivering proactive strategic guidance, and building then delivering against joint success plans. AISMs collaborate closely with Account Executives, AI Outcomes Managers, Solution Architects, Support and R&D on scoped engagements.

Glean is seeking a highly strategic and execution-oriented Product Manager to help define and build our emerging Enterprise Intelligence product area. This role sits at the intersection of AI, enterprise workflows, analytics, and product strategy. You will help shape how Glean turns its enterprise context layer into proactive, high-value intelligence products that help leaders and teams understand what is changing, where value is being created or lost, and where to act. Glean’s company strategy emphasizes building “the trusted enterprise context and intelligence layer,” including “enterprise intelligence products” that go beyond personal productivity and turn horizontal context into leader- and department-level intelligence. You will work closely with the Product lead and cross-functional partners across engineering, design, data, go-to-market, and customer-facing teams to identify the right product bets, bring structure to an ambiguous opportunity space, and translate enterprise intelligence concepts into concrete product experiences. We’re currently a very lean product team, so you’ll have an outsized role in shaping both the product roadmap and the product team itself.

$170k - $250k

Glean is seeking a highly strategic and execution-oriented Product Manager to define and build their Growth product area. This role focuses on product-led growth (PLG), platform-level activation, off-surface engagement, and broader product growth strategy. You will be responsible for transforming initial user interest into sustained, expanding usage by designing the loops, surfaces, and experiences that drive activation, retention, and organic expansion across users and teams. The company's strategy is to become the trusted enterprise context and intelligence layer, and this role is crucial for bringing users in, helping them quickly realize value, and ensuring they return across all their work surfaces. You will collaborate with engineering, design, data, marketing, and go-to-market teams to identify high-leverage growth opportunities, structure ambiguous problem spaces, and translate growth concepts into measurable product experiences. As part of a lean product team, you will have a significant impact on shaping both the product roadmap and the team itself.

$175k - $280k

Glean is seeking a highly strategic and execution-oriented Product Manager to define and build their Growth product area. This role focuses on product-led growth (PLG), platform-level activation, off-surface engagement, and broader product growth strategy. You will be responsible for transforming initial user interest into sustained, expanding usage by designing the loops, surfaces, and experiences that drive activation, retention, and organic expansion across users and teams. The company's strategy is to become the trusted enterprise context and intelligence layer, and this role is crucial for bringing users in, helping them quickly realize value, and ensuring they return across all their work surfaces. You will collaborate with engineering, design, data, marketing, and go-to-market teams to identify high-leverage growth opportunities, structure ambiguous problem spaces, and translate growth concepts into measurable product experiences. As part of a lean product team, you will have a significant impact on shaping both the product roadmap and the team itself.

$175k - $280k

Glean is seeking a highly strategic and execution-oriented Product Manager to help define and build our emerging Enterprise Intelligence product area. This role sits at the intersection of AI, enterprise workflows, analytics, and product strategy. You will help shape how Glean turns its enterprise context layer into proactive, high-value intelligence products that help leaders and teams understand what is changing, where value is being created or lost, and where to act. Glean’s company strategy emphasizes building “the trusted enterprise context and intelligence layer,” including “enterprise intelligence products” that go beyond personal productivity and turn horizontal context into leader- and department-level intelligence. You will work closely with the Product lead and cross-functional partners across engineering, design, data, go-to-market, and customer-facing teams to identify the right product bets, bring structure to an ambiguous opportunity space, and translate enterprise intelligence concepts into concrete product experiences. We’re currently a very lean product team, so you’ll have an outsized role in shaping both the product roadmap and the product team itself.

$170k - $250k