OpenAI Jobs

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We are seeking a Product Manager to join our team and focus on developing enterprise-grade AI agents. This role involves partnering directly with engineers and customers to build and ship AI agents capable of handling thousands of customer conversations daily. You will engage with customers at all levels to understand their requirements, demonstrate Sierra's agent capabilities, and address technical challenges. A key part of this role is shaping the product roadmap by collaborating with engineering and product development teams to implement new features that drive customer success.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will own the entire lifecycle of Sierra's AI agents, from initial concept and design to production deployment and ongoing iteration. You will work at the intersection of product development, agent building, and customer engagement, staying closely connected to both the technology and the people you serve. Your role involves transforming complex customer challenges into effective AI agents that deliver measurable business impact. You will be a trusted strategic advisor to enterprise leaders, understanding their business objectives and shaping AI strategies to achieve them, while also partnering closely with customer teams on a day-to-day basis to ensure successful agent implementation and performance.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will be responsible for bringing Sierra's AI agents to life for customers, guiding them from initial pilot phases to production-level deployment handling thousands of daily conversations. This role sits at the intersection of product development, agent building, and customer engagement, requiring a deep understanding of both the technology and the user's needs. You will transform complex business challenges into effective AI agents that deliver measurable business impact.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will be responsible for bringing Sierra's AI agents to life for customers, guiding them from initial pilot phases to production environments handling thousands of daily conversations. This role sits at the intersection of product development, agent building, and customer engagement, requiring close collaboration with both technology and the people who use it. You will transform complex customer challenges into effective AI agents that deliver measurable business impact.

OpenAI

The Fleet team at OpenAI supports the computing environment that powers our cutting-edge research and product development. We oversee large-scale systems that span data centers, GPUs, networking, and more, ensuring high availability, performance, and efficiency. Our work enables OpenAI’s models to operate seamlessly at scale, supporting both internal research and external products like ChatGPT. We prioritize safety, reliability, and responsible AI deployment over unchecked growth. The Software Engineer, Operating Systems & Orchestration will focus on building systems to manage hardware, configurations, vendors, and the people interacting with our infrastructure. You will design and develop solutions that integrate individual nodes and servers into unified clusters, directly contributing to advancing AI research by streamlining the overall research user experience.

Sierra is building a platform to enable companies to create AI-powered customer experiences. We are seeking a Commercial Counsel to join our legal team and play a key role in structuring, negotiating, and advising on a variety of commercial contracts, including SaaS agreements, technology licenses, and vendor agreements. This role offers an opportunity to broaden your expertise into IP, regulatory, and product law within a dynamic, fast-paced startup environment. You will contribute to building a best-in-class commercial legal function, developing efficient processes, and advising on complex contractual issues, particularly those related to AI and evolving regulatory frameworks. We are looking for a collaborative team player with strong judgment, a proactive mindset, and a commitment to excellence.

OpenAI

As an AI Architect, you will be the senior technical owner for a named portfolio of customers, acting as the primary technical counterpart to their leadership teams. You will shape each customer's AI strategy and guide their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions, translating business priorities into a focused use-case portfolio and an actionable adoption roadmap. You will remain accountable for the technical outcome while bringing in the right specialists for deeper expertise and execution.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will own the entire lifecycle of Sierra's AI agents, from initial concept and design to production deployment and continuous iteration. You will sit at the intersection of product development and customer engagement, working closely with both the technology and the people who use it. Your role involves transforming complex customer problems into effective AI agents that measurably improve business outcomes.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will be responsible for bringing Sierra's AI agents to life for customers, guiding them from initial pilot phases to production-level deployment handling thousands of daily conversations. This role sits at the intersection of product development, agent building, and customer engagement, requiring a deep understanding of both the technology and the people it serves. You will transform complex customer challenges into effective AI agents that deliver measurable business impact.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will own the entire lifecycle of Sierra's AI agents, from initial concept and design to production deployment and continuous iteration. You will sit at the intersection of product development and customer engagement, working closely with both the technology and the people who use it. Your role involves transforming complex customer problems into effective AI agents that measurably improve business outcomes.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will be responsible for bringing Sierra's AI agents to life for customers, guiding them from initial pilot phases to production-level deployment handling thousands of daily conversations. This role sits at the intersection of product development, agent building, and customer engagement, requiring a deep understanding of both the technology and the people it serves. You will transform complex customer challenges into effective AI agents that deliver measurable business impact.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As a Software Engineer on the Site Reliability team, you will be responsible for establishing the foundation of reliability, observability, and scalability for Sierra's AI-driven infrastructure. You will collaborate closely with core engineering and product teams to ensure our systems are highly available, efficient, and designed for growth.

OpenAI

We are seeking Software Engineers to join a nimble team driving the deployment of OpenAI’s technology into new environments and infrastructure that power critical missions in the public sector. You will work cross-functionally with product, security, and compliance teams to build the functionality needed to deliver a scalable, reliable platform. You’ll also partner directly with customers to design and build new products and features that create real-world impact. This role offers both breadth and technical depth, giving you the opportunity to shape the future of OpenAI’s technology where it matters most.

OpenAI

As a Data Scientist on the Financial Engineering (FinEng) team, you will own the analytics and experimentation that drive improvements in our checkout, payments, subscriptions, and pricing & monetization systems. You will be responsible for defining key metrics, building reliable data assets, and designing experiments to boost conversion rates, reduce churn and payment failures, and expand global payment method coverage. Your work will have a direct impact on revenue, customer experience, and international scaling efforts.

OpenAI

Codex is OpenAI’s first-party developer product focused on agentic software engineering, building tools to help engineers design, write, test, and ship code faster, safely, and at scale. As a Data Scientist on Codex, you will measure and accelerate product-market fit for AI developer tools. You’ll define what “developer productivity” means for our product, run experiments on new coding models and UX, and pinpoint where the model helps or hurts across languages and tasks. Your insights will directly shape how an entire industry builds software.

OpenAI

OpenAI's Platform team is responsible for powering how millions of developers and enterprises build with our models, providing APIs and agentic solutions. As a Data Scientist on this team, you will drive a data-driven culture for OpenAI's API and B2B solutions. You will define key metrics for developer success and enterprise value, measure the impact of new models and features, and collaborate with product managers and engineers to enhance model quality, reliability, latency, and cost. Your work will directly influence how numerous products adopt agentic AI.

OpenAI

We are looking for an engineer to design and implement the dataset infrastructure that powers OpenAI’s next-generation training stack. You will be responsible for building standardized dataset interfaces, scaling pipelines across thousands of GPUs, and proactively testing performance bottlenecks. In this role, you will collaborate closely with the multimodal researchers, and other infra groups to ensure datasets are unified, efficient, and easy to consume.

OpenAI

OpenAI's Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems, operating at the intersection of customer delivery and core platform development. Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams, and measuring success through production adoption, workflow impact, and feedback that shapes product and model roadmaps. This role requires fluency in both Japanese and English and is based in Tokyo with a hybrid work model.

OpenAI

The Forward Deployed Engineer (FDE) role at OpenAI for Government focuses on leading complex deployments of frontier AI models in production environments for government and public sector customers. You will embed with these strategic clients to understand their challenges, structure delivery, and rapidly build full-stack solutions that create measurable value. This involves scoping, sequencing, and driving clarity across internal and external teams, acting as a technical thought partner to defense, intelligence, and federal stakeholders to guide adoption, maximize mission impact, and ensure successful deployments at scale. The role also involves identifying reusable patterns, codifying best practices, and providing field feedback to influence OpenAI's product roadmap.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We are a primarily in-person company based in San Francisco, with growing international offices. Our mission is to revolutionize consumer and business interaction by empowering every business to build a world-class AI agent that fully represents its identity and brand. This role will focus on bringing enterprise-grade AI Agents to the world, solving complex customer needs, and innovating at the forefront of AI.