Data Scientist, Platform and B2B Products
San Francisco • FullTime
Posted 11mo ago
About the job
OpenAI's Platform team is responsible for powering how millions of developers and enterprises build with our models, providing APIs and agentic solutions. As a Data Scientist on this team, you will drive a data-driven culture for OpenAI's API and B2B solutions. You will define key metrics for developer success and enterprise value, measure the impact of new models and features, and collaborate with product managers and engineers to enhance model quality, reliability, latency, and cost. Your work will directly influence how numerous products adopt agentic AI.
Responsibilities
- Embed with the Platform product team to improve developer experience, reliability, and usage growth.
- Define north-star metrics for the developer funnel, including activation, retention, and growth, as well as latency/cost guardrails for new features and models.
- Design and interpret A/B tests and controlled rollouts for new model versions, pricing, API features, and B2B products.
- Build source-of-truth dashboards and self-serve data tools for product, engineering, and go-to-market teams.
- Translate product learnings into actionable feedback for the Research team, focusing on failure modes, evaluation gaps, and model response quality.
Requirements
- 5+ years in a quantitative role in high-growth environments, preferably with platforms, APIs, or B2B products.
- Proficiency in SQL and Python, with a proven track record of designing and running rigorous experiments.
- Experience defining and operationalizing metrics from scratch, including reliability, latency, cost, and safety.
- Strong cross-functional communication skills with product managers, engineers, and executives.
- Strategic thinking beyond statistical significance, with a clear understanding of tradeoffs and business impact.
- Background in developer platforms, observability, or usage-based pricing/quotas.
- Experience connecting offline evaluations to online product impact.
- Prior work in NLP/LLMs or agentic systems, or in enterprise analytics for B2B products.