OpenAI Jobs

Sierra is a leading platform for customer-facing AI agents, partnering with major brands to transform customer service and business growth. The company is primarily based in San Francisco with expanding offices globally. Sierra is guided by core values of Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing family life. The company was co-founded by Bret Taylor, a prominent figure in tech with experience at OpenAI, Salesforce, Facebook, and Google, and Clay Bavor, who spent 18 years at Google leading initiatives like Google Labs, AR/VR, and Google Lens.

Braintrust is seeking Platform Support Engineers at both mid and senior levels to join a small, high-ownership team. This role focuses on providing technical front-line support for infrastructure, performance, and reliability for customers who run Braintrust within their own AWS, Azure, and GCP accounts. You will work closely with Cloud Infrastructure and Engineering teams, addressing complex infrastructure challenges for critical customer deployments.

Braintrust is seeking Platform Support Engineers at both mid and senior levels to join a small, high-ownership team. This role focuses on providing technical support for customers who deploy Braintrust within their own AWS, Azure, and GCP accounts, often behind their own VPCs and compliance requirements. You will be the technical front line for infrastructure, performance, and reliability issues, working closely with Cloud Infrastructure and Engineering teams. If you enjoy solving complex infrastructure challenges with a direct customer impact, this is the role for you.

OpenAI

We are seeking a Manager to build, lead, and develop a high-performing team of Applied AI Engineers supporting our enterprise customers. You will be accountable for the technical success of a broad and strategically important customer portfolio. You will help your team identify high-value opportunities, design and deploy production-grade AI systems, navigate complex technical and organizational constraints, and expand successful implementations across workflows, teams, and business units. This role requires technical depth, people leadership, customer judgment, and operational rigor. You should be comfortable coaching engineers through architecture and evaluation decisions, engaging directly in high-stakes customer situations, and collaborating with Sales, Solutions Engineering, Product, Research, Engineering, Security, and Legal. You will also help define how we serve enterprise customers at scale by developing effective coverage models, reusable implementation patterns, technical enablement, escalation mechanisms, and systems for turning field insights into high-quality product feedback.

Mercor is seeking a Security GRC Lead to establish and own the company's compliance posture. As the first GRC hire, you will be responsible for building and managing the operating cadence of a continuously audited company, including SOC 2 monitoring, ISO 27001 implementation, and managing customer audits. This role involves writing controls in code, pushing back on inefficient tools, and producing artifacts crucial for closing enterprise deals. You will leverage AI extensively in GRC tasks, such as drafting and reviewing responses, to improve efficiency and speed.

OpenAI

We are seeking a Software Engineer to develop the research infrastructure and tooling that will enable OpenAI models to design silicon. This role involves transforming chip-design workflows into robust environments for reinforcement learning and evaluation, and empowering researchers to conduct experiments and iterate on new ideas efficiently. You will bridge software engineering, tool integration, and open research challenges, leveraging strong coding fundamentals, sound technical judgment, and the ability to work independently. While prior chip-design experience is beneficial, domain knowledge can be acquired alongside our hardware specialists.

OpenAI

OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems, operating at the intersection of customer delivery and core platform development. Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. Success will be measured through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.

OpenAI

OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems, operating at the intersection of customer delivery and core platform development. Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams, measuring success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.

OpenAI

We are seeking a driven solutions leader with a product mindset to partner with public sector customers and ensure they achieve tangible value with GenAI. You will collaborate with government agencies, policymakers, and public institutions to establish a GenAI strategy and identify high-value applications. You'll then work with their technical teams, subject matter experts, systems integrators, and implementation partners to move from prototype through production, designing architectures using the OpenAI API and other services to maximize customer value. This role involves close collaboration with Sales, Solutions Engineering, Global Affairs, Applied Research, and Product teams.

Clay is seeking a Partner Technical Engineer to join its Data & Integration Partnerships team. This role is crucial for managing the technical quality of data providers and ensuring new partners are technically ready before integration into Clay's data marketplace. You will define testing methodologies, build scoring models to rank providers, and act as a technical gatekeeper for new partners, assessing their integration readiness before commercial discussions. You will collaborate with internal teams like Product and Engineering, as well as external partner technical teams, to drive the success of Clay's data ecosystem.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will own the entire lifecycle of Sierra's AI agents, from initial concept to production deployment handling thousands of daily conversations. This role sits at the intersection of product development, agent building, and customer engagement, requiring you to be as close to the technology as you are to the people you serve. You will transform complex customer challenges into measurable business improvements through AI agents.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As an Agent Strategist, you will be responsible for bringing Sierra's AI agents to life for clients, guiding them from initial pilot phases to handling thousands of daily conversations in production. This role sits at the intersection of product development, agent building, and customer engagement, requiring a deep understanding of both the technology and the end-users. You will transform complex business challenges into effective AI agents that deliver measurable business impact.

OpenAI

OpenAI is seeking a technically deep Technical Program Manager to lead programs across data platforms, online databases, and storage infrastructure. This role involves connecting model and product requirements to architecture, and working with engineering teams to bring new capabilities into production. The challenge lies in creating exabyte-scale, workload-ready capacity that is repeatable and scalable, ensuring that data pipelines, database queries, and file operations contribute to product and agent success. This position is based in San Francisco, CA, with a hybrid work model.

OpenAI

As an Applied AI Engineer, you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.

Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We partner with industry leaders and are primarily an in-person company based in San Francisco. Our co-founders have extensive experience from leading tech companies like Salesforce, Facebook, and Google, with one co-founder currently serving as Board Chair of OpenAI. We are guided by core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family.

Sierra is building a platform to enable companies to create better, more human customer experiences with AI. As a Software Engineer, Agent Intern, you will work directly on production AI agents for Sierra's customers. This role offers hands-on experience in designing and developing AI agents, shipping features, and learning from real-world use cases at scale. It's an opportunity to contribute to a significant technological wave and learn from industry leaders.

OpenAI

As an Applied AI Engineer focused on Codex, you will partner directly with leading engineering organizations to design, build, and deploy AI systems that transform how software is developed. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from workflow and use-case selection through prototyping, evaluation, production rollout, and scaled adoption. You will work alongside engineering teams to build advanced AI coding workflows, integrations, automations, and evaluation systems—often using Codex itself as part of your development process. You will help customers make technical decisions involving model behavior, agentic workflows, developer environments, security, reliability, evaluation, and operational readiness, while ensuring deployments translate into measurable improvements in engineering productivity and software delivery. You will work closely with OpenAI Product, Research, Engineering, Security, Sales, and the broader Codex organization, translating real-world deployment experience into high-signal product and model feedback. Success is measured by production systems, sustained developer adoption, and meaningful improvements to how engineering organizations build software—not simply successful demonstrations or enablement activity.

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This is a unique opportunity to help build a generational company at an inflection point, with strong product-market fit and investor support. The team moves fast, takes ownership, and is deeply committed to the mission, valuing decisiveness, simplicity, and continuous improvement. As a Staff Software Engineer on the Model Infrastructure team, you will lead the design and development of the systems powering all AI requests at Harvey, partnering with AI Research, Product Engineering, and external model providers to build a highly reliable, scalable, observable, and efficient platform.

$231k - $340k

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This role offers a chance to help build a generational company at an inflection point, with strong product-market fit and investor support. The team moves fast, takes ownership, and is deeply committed to the mission, operating with intensity and pushing for excellence. As a Staff Software Engineer on the Model Infrastructure team, you will lead the design and development of the systems that power every AI request at Harvey, partnering closely with AI Research, Product Engineering, and Infrastructure to build a highly reliable, scalable, observable, and efficient platform.

$193k - $290k

LangChain is seeking an Agent Reliability Engineer to own the health, cost, performance, and business impact of the GTM Agent. You will build feedback loops to ensure continuous improvement and operate the agent on LangSmith, creating a reference story for enterprise customers. This role involves working across a modern tech stack to monitor production health, triage issues, and track key metrics. You will also be responsible for building business metrics to demonstrate the agent's value and developing internal monitoring and alerting systems.

$150k - $190k