Harvey

Harvey

Harvey is seeking a Head of Global Events to own and scale its owned global events strategy, primarily focusing on the "FORUM" conference series. This role is crucial for shaping how critical knowledge work is done by bringing together legal professionals to explore AI's impact. You will define the vision, strategy, and execution for FORUM, ensuring it aligns with Harvey's brand and go-to-market objectives. This position sits at the intersection of brand, go-to-market, and executive engagement, aiming to drive sales acceleration and enhance the experience for customers, prospects, and the legal community. Success requires strong leadership, programming instincts, executive presence, and the ability to build and develop a high-performing team in a fast-paced environment.

$188k - $283k

Harvey

Harvey is seeking a Majors Customer Success Manager to guide its largest clients through their journey with the company's AI solutions. This pivotal role involves ensuring customers maximize value from Harvey's technology by acting as a trusted advisor, integrating the platform into business processes, offering industry expertise, and influencing the product roadmap. The position is ideal for someone looking to shape the future of work at elite law firms, Fortune 500 companies, and premier asset managers.

$180k - $210k

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This is a unique opportunity to help build a generational company at an inflection point, with strong product-market fit and significant customer adoption. The team operates with intensity, ownership, and a commitment to continuous improvement, driven by values of Decisiveness, Simplicity, and Job's Not Finished. As a Strategy Associate on Harvey's Transformation Office, you will be the analytical and content engine driving AI adoption for sophisticated legal and professional services organizations. You will translate raw inputs like usage data and client context into actionable playbooks, frameworks, and executive-ready materials, making transformation repeatable, scalable, and measurable. This high-ownership role offers significant range and visibility, working across the full spectrum of transformation initiatives and partnering closely with various internal teams and senior leadership.

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This is a senior leadership role for the Head of Customer Success, Mid-Market - Americas, responsible for owning the strategy, execution, and outcomes of Harvey's mid-market customer success motion across the United States, Canada, and Latin America. You will lead a team of CSMs and CS Leaders, driving value realization for top law firms and enterprise legal departments, ensuring they derive maximum, measurable ROI from our AI platform. This role requires a builder's mindset to define playbooks, scale the team, and set the standard for world-class customer success.

$265k - $300k

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This is a senior leadership role for the Head of Customer Success, Mid-Market - Americas, responsible for owning the strategy, execution, and outcomes of Harvey's mid-market customer success motion across the United States, Canada, and Latin America. You will lead a team of CSMs and CS Leaders, driving value realization for top law firms and enterprise legal departments, ensuring they derive maximum, measurable ROI from our AI platform. This role requires a builder's mindset to define playbooks, scale the team, and set the standard for world-class customer success.

$265k - $300k

Harvey

Harvey is seeking a seasoned User Researcher to join its core product team. This role is for a senior individual contributor who will drive high-impact research across multiple teams or a major product area. You will shape problem definition, influence roadmaps, and elevate research quality through strong craft and partnership. The ideal candidate is comfortable with AI technologies and excited to build research and insight tooling to accelerate workflows. Success will be measured by teams meaningfully changing direction based on your insights, improved research quality in supported teams, and being a trusted strategic partner who moves at speed. This is a unique opportunity to shape how a category-defining AI company builds its products from the ground up, reporting directly to the Head of User Research and focusing on accelerating the quality and speed of user-centered AI product development.

$159k - $265k

Harvey

Harvey is seeking a Majors Customer Success Manager to guide its largest clients through their journey with the company's AI solutions, ensuring maximum value adoption. This pivotal role involves acting as a trusted advisor, integrating Harvey into client business processes, providing industry expertise, and influencing the product roadmap. The position is ideal for someone looking to shape the future of work at elite law firms, Fortune 500 companies, and premier asset managers.

$180k - $210k

Harvey

Harvey is seeking a Technical Account Manager to join its Customer Success organization. This role will serve as a high-touch, technically fluent support resource for Harvey’s most strategic customers, providing rapid, expert handling of complex, time-critical, and sensitive issues. The Technical Account Manager will strengthen Harvey’s post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. This role is ideal for someone who thrives in high-stakes environments, enjoys deep problem-solving, and takes pride in delivering a world-class customer experience. The role includes weekend coverage as part of a fixed Thursday to Monday or Friday to Tuesday schedule.

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. We are a fast-scaling company with strong product-market fit, seeking to define a new category in real time. This role is for a Technical Account Manager to join our Customer Success organization, serving as a high-touch, technically fluent support resource for our most strategic customers. You will provide rapid, expert handling of complex, time-critical, and sensitive issues, strengthening our post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear customer communications. This role is ideal for someone who thrives in high-stakes environments, enjoys deep problem-solving, and takes pride in delivering a world-class customer experience.

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. We are a fast-scaling company with strong product-market fit, seeking to define a new category in real time. This role is for a Technical Account Manager to join our Customer Success organization, serving as a high-touch, technically fluent support resource for our most strategic customers. You will provide rapid, expert handling of complex, time-critical, and sensitive issues, strengthening our post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear customer communications. This role is ideal for someone who thrives in high-stakes environments, enjoys deep problem-solving, and takes pride in delivering a world-class customer experience.

Harvey

Harvey is transforming how legal and professional services operate by combining agentic AI, an enterprise-grade platform, and deep domain expertise. As the company scales its customer offerings for strategic clients, we are hiring a Technical Account Manager to join our Customer Success organization. This role serves as a high-touch, technically fluent support resource for Harvey’s most strategic customers, providing rapid, expert handling of complex, time-critical, and sensitive issues. The Technical Account Manager strengthens Harvey’s post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. This role is ideal for someone who thrives in high-stakes environments, enjoys deep problem-solving, and takes pride in delivering a world-class customer experience.

Harvey

Harvey is transforming how legal and professional services operate by combining agentic AI, an enterprise-grade platform, and deep domain expertise. As the company scales its customer offerings for strategic clients, we are hiring a Technical Account Manager to join our Customer Success organization. This role serves as a high-touch, technically fluent support resource for Harvey’s most strategic customers, providing rapid, expert handling of complex, time-critical, and sensitive issues. The Technical Account Manager strengthens Harvey’s post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. This role is ideal for someone who thrives in high-stakes environments, enjoys deep problem-solving, and takes pride in delivering a world-class customer experience.

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. We are a fast-scaling company with strong product-market fit, seeking to define a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth is unmatched. We are looking for an IT Operations Analyst to join our Business Technology (BizTech) team in Bengaluru. This role is crucial for ensuring our employees have the necessary tools and technology to be productive throughout their tenure at Harvey, from onboarding to offboarding.

Harvey

Harvey is transforming the legal and professional services industries by integrating advanced AI, an enterprise platform, and domain expertise. This role offers a unique opportunity to contribute to a rapidly scaling company that is defining a new category. The team operates with intensity, ownership, and a commitment to continuous improvement, valuing decisiveness, simplicity, and a 'job's not finished' mindset. If you are driven to do your best work alongside like-minded individuals, Harvey is the place to build the future of professional services.

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This role is a hands-on billing and order-to-cash specialist who will ensure our usage-based and subscription billing is accurate, scalable, and tightly controlled as the company grows. You will be responsible for turning complex metered usage, pricing constructs, and deal structures into clean, reconcilable invoices and will be a key partner to Finance, Revenue Operations, Sales, Customer Success, Legal, and Systems teams on anything that touches billing, collections, and quote-to-cash execution. This is an ideal opportunity for someone analytical, detail-obsessed, and excited to help build modern billing operations for a high-growth AI company.

$87k - $131k

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This role is a hands-on billing and order-to-cash specialist who will ensure our usage-based and subscription billing is accurate, scalable, and tightly controlled as the company grows. You will be responsible for turning complex metered usage, pricing constructs, and deal structures into clean, reconcilable invoices and will be a key partner to Finance, Revenue Operations, Sales, Customer Success, Legal, and Systems teams on anything that touches billing, collections, and quote-to-cash execution. This is an ideal opportunity for someone analytical, detail-obsessed, and excited to help build modern billing operations for a high-growth AI company.

$87k - $131k

Harvey

Harvey is seeking a Sr. AI Enablement Engineer to join their Business Technology team. This role is a hands-on technical position focused on advising on, building, integrating, and operating AI tooling for various departments within the company. The engineer will be responsible for turning AI capabilities into practical workflows that teams use daily, owning critical integrations, and evaluating new AI technologies for adoption. The ideal candidate is a senior individual contributor comfortable collaborating with technical and non-technical stakeholders, and who is driven by making other employees more productive through AI.

$134k - $200k

Harvey

Harvey is seeking a Sr. AI Enablement Engineer to join their Business Technology team. This role is a hands-on technical position focused on advising on, building, integrating, and operating AI tooling for various departments within the company. The engineer will be responsible for turning AI capabilities into practical workflows that teams use daily, owning critical integrations, and evaluating new AI technologies for adoption. The ideal candidate is a senior individual contributor comfortable collaborating with technical and non-technical stakeholders, and who is driven by making other employees more productive through AI.

$134k - $200k

Harvey

Harvey is seeking a Sr. AI Enablement Engineer to join their Business Technology team. This role is a hands-on technical position focused on advising on, building, integrating, and operating AI tooling for various departments within the company. The engineer will be responsible for turning AI capabilities into practical workflows that teams use daily, owning critical integrations, and evaluating new AI technologies for adoption. The ideal candidate is a senior individual contributor comfortable collaborating with technical and non-technical stakeholders, and who is driven by making other employees more productive through AI.

$134k - $200k

Harvey

Harvey is transforming legal and professional services by combining frontier agentic AI with an enterprise-grade platform and deep domain expertise. This is a unique opportunity to help build a generational company at a critical inflection point, with strong product-market fit and investor support, we are scaling rapidly and defining a new category. The AI Platform team builds the foundational model layer and agent infrastructure that underpins all of Harvey's products and agents, ensuring high-quality AI output in complex domains like legal services where accuracy is paramount. This team is early and has significant opportunities to shape the future of AI at Harvey, focusing on areas like model routing, agent architecture, context management, and evaluation.

$193k - $290k