Head of Engineering

About the job

Responsibilities

• Lead and develop the engineering team, establishing clear priorities, ownership, and accountability.
• Partner with company leadership to translate customer needs into a roadmap and deliver software predictably.
• Be hands-on with architecture, code reviews, production debugging, and implementation of critical changes.
• Set technical direction for application services, APIs, data pipelines, and ML infrastructure, balancing immediate needs with long-term maintainability.
• Collaborate with ML engineers and researchers on model training, fine-tuning, evaluation, and deployment.
• Guide model serving decisions regarding latency, throughput, GPU utilization, capacity, reliability, and inference cost.
• Improve engineering practices for testing, observability, security, incident response, and releases.
• Hire and coach engineers and technical leaders, fostering a culture of direct communication, customer focus, and accountability.

Requirements

• Experience leading engineering teams in B2B SaaS, delivering and operating customer-facing products.
• Experience leading multiple engineering teams or technical domains comparable to a 20-30 person organization.
• Strong, current hands-on engineering skills, including writing production code, reviewing architecture, and diagnosing technical problems.
• Practical familiarity with model serving and model training workflows, including evaluation, deployment, and production operations.
• Understanding of tradeoffs between model quality, latency, throughput, GPU resources, reliability, and cost.
• Strong background in backend systems, APIs, distributed systems, and cloud infrastructure.
• Track record of hiring and developing engineers, setting clear expectations, and providing constructive feedback.
• Good product judgment, balancing speed with correctness, reliability, and security.
• Clear written and verbal communication skills with technical teams, customers, and leadership.