Engineering Manager, AI Group
Salary not listed • Berlin, Germany • Full-time
Posted 9mo ago
This job has been open for more than 60 days. It may no longer be actively hiring, so check with the company before putting a lot into an application.
Remote Work Policy
On-site
Employment Type
Full-time
Categories
AI Agent Engineer
About the job
Fin, now part of Salesforce, is seeking an Engineering Manager for its AI Group in Berlin. This is a hands-on role where you will lead a senior team of engineers, contributing directly to the codebase and the central AI system, architecture, and experimentation for Fin, the highest-performing AI Customer Agent on the market. You will be instrumental in shaping AI products from inception through to success, owning their ongoing development and operational health. This role is key to growing our Berlin hub and driving the future of AI in customer experience.
Responsibilities
- Lead and grow a high-performing engineering team based primarily in Berlin.
- Incubate and deliver AI products from ideation through to success, using backtests, evals, and A/B tests.
- Contribute directly to production systems to maintain first-hand context.
- Own operational health for workstreams, including SLOs, alarms, and proactive management of critical systems.
- Plan, prioritize, and deliver AI products with senior engineers, ML Scientists, PMs, and AI Designers.
- Foster an AI-first team culture by building shared skills, agents, and automations.
- Hire and onboard engineers, and contribute to building the Berlin office.
Requirements
- Strong prior experience as an engineer with recent hands-on technical contributions.
- Strong technical judgment and ability to coach senior engineers on complex architecture and product trade-offs.
- Strong product sense to weigh AI product opportunities and prioritize effectively.
- Data-driven approach using experiments and metrics for decision-making.
- Strong ownership of production quality and reliability.
- Adaptable leadership style for a fast-growing and changing environment.
- Experience leading engineering teams that build and operate generative AI systems in production (nice to have).
- Experience with AI evaluation, backtesting, or experiment design at scale (nice to have).
- Experience managing AI costs and their impact on product choices (nice to have).
- Experience in a hands-on EM role or alternating between EM and IC roles (nice to have).
- Experience helping build or grow a new engineering site (nice to have).
Benefits
- Competitive salary and equity
- Flexible, hybrid way of working from our Berlin location
- Regular compensation reviews
- Health, wellbeing, and insurance benefits designed for employees in Germany
- Family-friendly leave and support
- Flexible time off
- Well-equipped Berlin office with lunch and kitchen provisions
- MacBook as standard, with flexibility for equipment choice