Intercom
Open positions (3)
Senior Forward Deployed Engineer
Intercom
Fin, now part of Salesforce, is seeking Forward Deployed Engineers to bridge the gap between customer needs and product innovation. These roles involve working hands-on with strategic customers, partnering with R&D and Go-to-Market teams to design and deliver high-impact solutions. You will go beyond implementation to shape product direction, influence roadmap decisions, and ensure Fin delivers measurable business outcomes in complex, real-world environments. This role offers a unique opportunity to combine technical excellence with real customer impact, ideal for those excited by ownership, creativity, and solving ambiguous problems at the frontier of applied AI.
$215k - $237k
Forward Deployed Engineer
Intercom
Fin, now part of Salesforce, is seeking Forward Deployed Engineers to help bridge the gap between customer needs and product innovation. These roles involve working hands-on with strategic customers, partnering closely with R&D and Go-to-Market teams to design and deliver high-impact solutions. You will go beyond implementation to shape product direction, influence roadmap decisions, and ensure Fin delivers real, measurable business outcomes in complex, real-world environments. This role offers a rare opportunity to combine technical excellence with real customer impact, ideal for those excited by ownership, creativity, and solving ambiguous problems at the frontier of applied AI.
$180k - $200k
Senior Manager, Forward Deployed Engineering
Intercom
Fin, now part of Salesforce, is seeking a commercially-minded engineering leader to build and lead its Forward Deployed Engineering (FDE) New Business team. This role is pivotal in helping Fin scale its AI-first platform to the world’s most complex organizations. You will own both the technical execution and the business value outcomes, ensuring that high-stakes deployments result in tangible success for customers. This role is strategic and hands-on, demanding high commercial fluency and a tight feedback loop with R&D teams. You will collaborate closely with Sales, Solutions, and Product to deliver customer transformation and translate field experience into actionable feedback that shapes the product roadmap.
$252k - $280k