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Intercom

Open positions (3)

Senior Forward Deployed Engineer

1mo ago
I

Intercom

Fin, now part of Salesforce, is seeking Forward Deployed Engineers to bridge the gap between customer needs and product innovation. These roles involve working hands-on with strategic customers, partnering with R&D and Go-to-Market teams to design and deliver high-impact solutions. You will go beyond implementation to shape product direction, influence roadmap decisions, and ensure Fin delivers measurable business outcomes in complex, real-world environments. This role offers a unique opportunity to combine technical excellence with real customer impact, ideal for those excited by ownership, creativity, and solving ambiguous problems at the frontier of applied AI.

$215k - $237k

Chicago, Illinois; San Francisco, California onsite
PythonJavaScriptGo +5 more

Forward Deployed Engineer

1mo ago
I

Intercom

Fin, now part of Salesforce, is seeking Forward Deployed Engineers to help bridge the gap between customer needs and product innovation. These roles involve working hands-on with strategic customers, partnering closely with R&D and Go-to-Market teams to design and deliver high-impact solutions. You will go beyond implementation to shape product direction, influence roadmap decisions, and ensure Fin delivers real, measurable business outcomes in complex, real-world environments. This role offers a rare opportunity to combine technical excellence with real customer impact, ideal for those excited by ownership, creativity, and solving ambiguous problems at the frontier of applied AI.

$180k - $200k

Chicago, Illinois; San Francisco, California hybrid
PythonJavaScriptGo +6 more

Senior Manager, Forward Deployed Engineering

1mo ago
I

Intercom

Fin, now part of Salesforce, is seeking a commercially-minded engineering leader to build and lead its Forward Deployed Engineering (FDE) New Business team. This role is pivotal in helping Fin scale its AI-first platform to the world’s most complex organizations. You will own both the technical execution and the business value outcomes, ensuring that high-stakes deployments result in tangible success for customers. This role is strategic and hands-on, demanding high commercial fluency and a tight feedback loop with R&D teams. You will collaborate closely with Sales, Solutions, and Product to deliver customer transformation and translate field experience into actionable feedback that shapes the product roadmap.

$252k - $280k

San Francisco, California hybrid
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