Software Engineer Intern
Salary not listed • Toronto Canada • Internship
Posted 2y ago
This job has been open for more than 60 days. It may no longer be actively hiring, so check with the company before putting a lot into an application.
Job Location
Toronto Canada
Tech Stack
Remote Work Policy
On-site
Employment Type
Internship
Categories
AI Engineer
About the job
Cresta is seeking Software Engineer Interns to build systems powering real-time, AI-driven customer interactions in contact centers. You will work on production infrastructure where latency, reliability, and measurable business outcomes are critical. The role involves contributing meaningfully to key areas such as AI Agents & Automation, Real-Time Agent Assist, Conversation Intelligence, AI Evaluation & Reliability, and Platform & Infrastructure. Interns are expected to take ownership of problems end-to-end in a fast-moving environment.
Responsibilities
- Design and build systems supporting real-time AI-powered customer interactions.
- Work on features combining LLMs, data systems, and user-facing applications.
- Collaborate with engineers, product, and ML teams to ship production-ready solutions.
- Build systems for evaluation, monitoring, and continuous improvement of AI behavior.
- Optimize systems for low latency, high throughput, and reliability at scale.
- Take ownership of problems end-to-end, from identifying gaps to shipping solutions.
Requirements
- Experience with one or more programming languages (e.g., Python, Go, Java, JavaScript, TypeScript).
- Interest in building user-facing products, backend systems, or real-time/data-intensive applications.
- Familiarity with modern web development (frontend and/or backend), APIs, or system design fundamentals.
- Understanding of building reliable, maintainable systems.
- Curiosity about LLMs, AI agents, or production AI systems.
- Experience using AI-powered developer tools (e.g., Cursor, Claude Code) is a plus.
- Strong proficiency in agentic coding workflows is a strong plus.
- A driver mindset with a proactive approach to identifying problems and pushing work forward.
- Strong problem-solving ability and a bias toward action.
Benefits
- CAD $30-50/hour compensation.
- Eligibility for return co-op and full-time offers.
- Lunch and dinner provided.