Harvey

Harvey

Harvey is transforming legal and professional services by combining agentic AI, an enterprise-grade platform, and deep domain expertise. We are building a generational company at an inflection point, with strong product-market fit and investor support, scaling fast and defining a new category. The work is ambitious, the bar is high, and the opportunity for growth is unmatched. Our team moves fast, takes ownership, and is deeply committed to our mission, operating with intensity and pushing for excellence. We value decisiveness, simplicity, and a "Job's Not Finished" mentality. As a Software Engineer on the Product Engineering team, you will own and lead engineering projects across our product lines, working closely with AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We seek individuals experienced across the stack on incredible products, excited about building the future of application layer and genAI products.

$231k - $340k

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This is a rare chance to help build a generational company at a true inflection point, scaling fast and defining a new category. The work is ambitious, the bar is high, and the opportunity for growth is unmatched. The team moves fast, takes ownership, and is deeply committed to the mission, operating with intensity and pushing for excellence. As a Software Engineer on the Product Engineering team, you will own and lead engineering projects across various product lines, working closely with AI, Legal, and GTM teams to build secure systems that deliver value to customers. We are looking for individuals excited about building the future of application layer and genAI products.

$193k - $290k

Harvey

Harvey is seeking a Partner Programs Lead to build and scale the infrastructure for its partner ecosystem, encompassing technology, consulting, and channel relationships. This role is crucial for translating go-to-market strategies into structured programs that partners can execute, ensuring a repeatable and measurable partner motion aligned with customer outcomes. The Lead will act as a central point of contact, coordinating with various internal teams like Partnerships, Sales, Marketing, Product, and Customer Success to enable and hold partners accountable. This is a unique opportunity to define the systems, programs, and incentives for a category-defining AI partner ecosystem from its inception.

$180k - $270k

Harvey

Harvey is seeking a Partner Programs Lead to build and scale the infrastructure for its partner ecosystem, encompassing technology, consulting, and channel relationships. This role is crucial for translating go-to-market strategies into structured programs that partners can execute, ensuring a repeatable and measurable partner motion aligned with customer outcomes. The Lead will act as a central point of contact, coordinating with various internal teams like Partnerships, Sales, Marketing, Product, and Customer Success to enable and hold partners accountable. This is a unique opportunity to define the systems, programs, and incentives for a category-defining AI partner ecosystem from its inception.

$180k - $270k

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This role offers a unique opportunity to help build a generational company at an inflection point, with a strong product-market fit and significant customer base. The team operates with intensity, ownership, and a commitment to the mission, valuing decisiveness, simplicity, and continuous improvement. If you are driven to do the best work of your career alongside like-minded individuals, Harvey is the place to be.

$270k - $320k

Harvey

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This role offers a unique opportunity to help build a generational company at a critical inflection point, with a strong customer base and investor support. The team operates with intensity, ownership, and a commitment to continuous improvement, driven by values of Decisiveness, Simplicity, and Job's Not Finished. As an Engagement Manager, you will lead AI transformation initiatives for Harvey's most strategic clients, including elite law firms and Fortune 500 legal departments. You will be the trusted advisor responsible for turning ambitious transformation goals into tangible, measurable change within these organizations.

$159k - $239k

Harvey

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We’re seeking an IT Operations Analyst to join our Business Technology (BizTech) team and help deliver a seamless employee experience through hands-on IT support in our New York City office. This role will be instrumental in ensuring our employees have the tools and technology they need to be productive, from their first day of onboarding through their entire lifecycle at Harvey. The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology support that keeps employees productive across a fast-moving AI company. The team's mission is to ensure every Harvey employee—from new hires to senior leadership—has frictionless access to the tools and systems they need to do their best work. This role drives day-to-day IT operations while contributing to automation, process improvement, and systems integration initiatives that scale support as the company grows. They partner closely with engineering, security, and cross-functional stakeholders to maintain reliable, secure infrastructure across Harvey's global offices. It is an opportunity to shape IT operations at a defining moment for legal AI—where initiative, technical curiosity, and a service-first mindset have outsized impact. You’ll handle employee onboarding, lifecycle tasks, and aid employees with technology issues and workplace technology (A/V). This is a role ideal for someone with past experience in a fast-paced environment who is ready to make an impact. What You'll Do - Create a great employee experience through hands-on IT support for employees in our New York City office. - Support onboarding and offboarding processes to ensure new hires are productive from day one and departures are handled cleanly and securely. - Provide white-glove IT support to employees across all levels, triaging requests via Slack, ticketing systems, and in-person interactions with a focus on speed and empathy. - Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, and MDM solutions (Jamf/InTune) to ensure secure and reliable access. - Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high-quality A/V experiences. - Troubleshoot employee problems with applications, laptops, access, peripherals, printers, video conferencing, and networking issues. - Maintain IT asset inventory and coordinate hardware repairs, upgrades, and procurement. - Identify and resolve systemic issues through root cause analysis, escalating patterns to improve reliability across the technology stack. - Collaborate with the IT team on automation, documentation, and process improvements. What You Have - 3+ years of experience in IT support experience in a fast-paced startup or tech environment. - Strong proficiency with identity and access management platforms (Okta preferred), Google Workspace administration, and macOS device management. - Experience with Google Workspace, Okta (SSO/MFA), Slack, and other SaaS tools. - Hands-on scripting or automation experience (e.g., Python, Bash, Okta Workflows) that goes beyond basic helpdesk troubleshooting. - Excellent communication and customer service skills with the ability to support senior leaders and cross-functional stakeholders with patience and clarity. - A proactive, employee-first mindset—you notice problems before they're reported and take initiative to fix them. - Comfort working in a high-growth, ambiguous environment where priorities shift and resourcefulness is essential. Bonus Points - Experience with scripting or automation (Python, Bash, PowerShell) to streamline IT tasks. - Experience managing MDM tools like Jamf, Kandji, or Intune. - Experience with Microsoft Office and Windows. Compensation $109,100 - $163,700 Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here]. #LI-DB1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [email protected]

$109k - $164k

Harvey

Harvey is seeking a senior cross-functional operator to lead incident response for security and reliability incidents. This role will coordinate across engineering, security, and business teams under pressure, defining the standard for how Harvey runs and learns from incidents. You will build coordination playbooks, communication protocols, and post-incident remediation programs to close structural gaps. As the first dedicated incident response program hire, you will partner directly with security engineering, product, and executive leadership to shape this function from the ground up. This is a unique opportunity to build the incident management discipline at a fast-growing AI company, influencing how a high-trust platform protects sensitive customer data.

$151k - $226k

Harvey

Harvey is seeking a senior cross-functional operator to lead incident response for security and reliability incidents. This role will coordinate across engineering, security, and business teams under pressure, defining the standard for how Harvey runs and learns from incidents. You will build coordination playbooks, communication protocols, and post-incident remediation programs to close structural gaps. As the first dedicated incident response program hire, you will partner directly with security engineering, product, and executive leadership to shape this function from the ground up. This is a unique opportunity to build the incident management discipline at a fast-growing AI company, influencing how a high-trust platform protects sensitive customer data.

$151k - $226k

Harvey

Harvey is seeking a GTM Technology Product Owner with a consultant's mindset to join the Revenue Technology team. This role involves partnering on critical projects that support global operations and success motions, acting as an expert advisor in building agentic applications and bespoke tooling. The ideal candidate will have 5-8 years of experience at the intersection of technology and business operations, preferably in consulting or a high-growth B2B SaaS environment. You will own and advise on the technology stack, with a focus on orchestration and data layers, building AI-powered systems to streamline the Go-To-Market lifecycle. This is a high-agency role requiring comfort with significant ownership and minimal explicit guidance.

$164k - $240k

Harvey

Harvey is seeking a GTM Technology Product Owner with a consultant's mindset to join the Revenue Technology team. This role involves partnering on critical projects that support global operations and success motions, acting as an expert advisor in building agentic applications and bespoke tooling. The ideal candidate will have 5-8 years of experience at the intersection of technology and business operations, preferably in consulting or a high-growth B2B SaaS environment. You will own and advise on the technology stack, with a focus on orchestration and data layers, building AI-powered systems to streamline the Go-To-Market lifecycle. This is a high-agency role requiring comfort with significant ownership and minimal explicit guidance.

$164k - $240k

Harvey

Harvey is seeking a GTM Technology Product Owner with a consultant's mindset to join the Revenue Technology team. This role involves partnering on critical projects that support global operations and success motions, acting as an expert advisor in building agentic applications and bespoke tooling. The ideal candidate will have 5-8 years of experience at the intersection of technology and business operations, preferably in consulting or a high-growth B2B SaaS environment. You will own and advise on the technology stack, with a focus on orchestration and data layers, building AI-powered systems to streamline the Go-To-Market lifecycle. This is a high-agency role requiring comfort with significant ownership and minimal explicit guidance.

$164k - $240k

Harvey

Harvey is seeking a GTM Technology Product Owner with a consultant's mindset to join the Revenue Technology team. This role involves partnering on critical projects that support global operations and success motions, acting as an expert advisor in building agentic applications and bespoke tooling. The ideal candidate will have 5-8 years of experience at the intersection of technology and business operations, preferably in consulting or a high-growth B2B SaaS environment. You will own and advise on the technology stack, with a focus on orchestration and data layers, building AI-powered systems to streamline the Go-To-Market lifecycle. This is a high-agency role requiring comfort with significant ownership and minimal explicit guidance.

$164k - $240k

Harvey

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We are looking for a GTM Technology Product Owner with a consultant’s mindset to join the Revenue Technology team. In this role, you won't just manage tools; you will partner in the biggest projects that power our global support and success motions. Lead the way as an expert advisor as we build agentic applications and bespoke tooling that reflects Harvey’s unique position in a rapidly evolving industry. The ideal candidate has 5-8 years of experience at the intersection of technology and business operations, with a background in consulting or a high-growth B2B SaaS environment. You will operate as an advisor and owner for our stack, with a deep focus on the orchestration and data layers. This is a role for a problem solver who has a bias for action and enjoys the challenge of building AI powered systems that eliminate friction across the GTM lifecycle. This is high agency role, so you need to be comfortable operating with high ownership and few explicit guidelines. What You'll Do - Roadmap Execution: Partner with Customer Success and Support Operations to translate business objectives into technical requirements, serving as both project liaison and lead analyst. Operate with extreme urgency and agency once prioritization has been agreed upon with leadership. - Orchestration: Gather requirements and help design advanced automations that drive speed and efficiency. You’ll be deeply focused on post sales customer lifecycle, knocking down inefficiencies and bringing automation across business units. - Data & Agentic processes: Leverage applications (Ticketing, CSP, PSA, etc.) and AI agents to automate customer lifecycle best practices and value realization, ensuring our post-sales teams spend 100% of their time on high value interactions. Work closely with managers and ICs across functions to provide expert level advice about what AI is ready to do, and what should be left to humans. - Cross-Functional Partnership: Act as a liaison between Customer Success, User Operations, RevOps, and GTM Systems to deliver best in class user experience. Guide strategic evaluations of projects and platforms to help leadership make informed decisions on prioritization. - Systems Governance: Manage data integrity, deduplication, and system audits. You will document our evolving data models and process flows to ensure we remain scalable as we double in size. Deep research into verifying the tools we have adopted are driving ROI. What You Have - Experience: 5-8 years as a Product Owner, Business Analyst, or Systems Analyst. Background in consulting or a high-growth tech company is required. - AI Expertise: Ability to demonstrate a portfolio of AI first principles. You will be expected to both explain the technical nature of different models and platforms, and show micro-apps you have built on Claude, Lovable, n8n, Replit, or other agentic applications. - The "Glue" Tech: Proven experience understanding the relationship between technology and users. Strong ability to extrapolate data structures across platforms into a baseline that can be used by both end users and agents. Empathy for individual pains, cold logic for platform level decisions. - Analytical Chops: Advanced Excel/Google Sheets skills and experience with BI tools. You don't just pull reports; you tell stories with data. - Consultative Approach: Exceptional ability to gather requirements from non-technical stakeholders and transform them into elegant, scalable technical solutions. Track record of iteration with technical development teams and delivering projects from inception to hypercare. Bonus Points (Optional) - Experience operating as a founder or partner in a consulting agency. - Experience as part of a hypergrowth company, building a business function 0 > 1 Compensation $164,000 - $240,000 USD Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here]. #LI-DB1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [email protected]

$164k - $240k

Harvey

Harvey is seeking a strategic UXR Operations Lead to join its research function, focusing on accelerating the quality and speed of user-centered AI product development. This role is crucial for building the connective tissue between research, design, product, and go-to-market functions during a period of rapid growth. You will have the opportunity to co-create tooling and identify capabilities to strengthen the research practice, shaping how a category-defining AI company operationalizes its design and research functions from the ground up. The position reports directly to the Head of User Research.

$121k - $181k

Harvey

Harvey is transforming professional services by combining advanced agentic AI with an enterprise-grade platform. This role is crucial for bridging the gap between our product and client-facing teams, explaining technical aspects, addressing security and architecture concerns, and configuring customer accounts for seamless integration. Your expertise will drive upsell opportunities for additional products and API offerings, playing a key part in scaling a rapidly growing company that is defining a new category in real-time.

Harvey

Harvey is seeking an Engineering Manager to lead its Core Infrastructure team in Bengaluru. This role is crucial for scaling the platform, team, and future Harvey products, focusing on building new systems and hardening existing ones with an emphasis on architecture, scale, and long-term platform leverage. The Core Infrastructure team is responsible for delivering the foundational systems that power all user interactions across Harvey's legal AI platform, processing billions of prompt tokens and millions of daily requests. This is a high-leverage position for a builder-leader who can grow engineers, drive technical execution, and enhance reliability, performance, security, and developer velocity.

Harvey

Harvey is transforming legal and professional services by integrating agentic AI, an enterprise platform, and domain expertise. This role offers a unique opportunity to contribute to a rapidly scaling, category-defining company. The Customer Education team is building the technical infrastructure for AI education for legal professionals, focusing on systems like Harvey Academy and the help center. This is a high-autonomy position where you will translate educational strategy into production-grade technical solutions, automating manual content operations to create smarter, faster, and scalable processes. You will be instrumental in defining the future of generative AI education and ensuring customers quickly become experts on the platform.

$124k - $185k

Harvey

Harvey is transforming legal and professional services by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. We are seeking an Automation Engineer to join our Customer Education team, focusing on building the technical infrastructure for Harvey Academy and our help center. This role involves owning systems from AI agents and automation pipelines to video content, partnering with strategists and content specialists to translate educational strategy into production-grade technical solutions. You will be instrumental in replacing manual, time-intensive content operations with smarter, faster, and scalable solutions, directly impacting how quickly our customers become experts on the platform. This is a high-autonomy role with significant influence in a category-defining legal AI company, offering a short path from idea to impact.

$124k - $185k

Harvey

Harvey is transforming legal and professional services by integrating agentic AI, an enterprise platform, and domain expertise. This role offers a unique opportunity to contribute to a rapidly scaling, category-defining company. The Customer Education team is building the technical infrastructure for AI education for legal professionals, focusing on systems like Harvey Academy and the help center. This is a high-autonomy position where you will translate educational strategy into production-grade technical solutions, automating manual content operations to create smarter, faster, and scalable processes. You will be instrumental in defining the future of generative AI education and ensuring customers quickly become experts on the platform.

$124k - $185k