Conversational AI Developer
Salary not listed • Kraków • Full-time
Posted 1mo ago
Remote Work Policy
On-site
Employment Type
Full-time
Categories
AI Engineer
About the job
PwC Poland's DIPA team is seeking a Conversational AI Developer to design, implement, and deploy enterprise-grade conversational AI solutions using modern LLM technologies. You will work on production chatbot and voicebot implementations, integrating AI assistants with enterprise systems to transform customer service and business processes. This role primarily focuses on prompt-based conversational AI, with opportunities to work on traditional intent-based solutions as needed.
Responsibilities
- Design, develop, and deploy conversational AI solutions using GenAI platforms like Parloa, Cognigy, or Zowie.
- Build prompt-based AI assistants and conversational experiences powered by LLMs.
- Integrate AI solutions with enterprise systems via REST APIs and other backend services.
- Translate business requirements into scalable, production-ready conversational AI solutions.
- Configure, test, and optimize chatbot and voicebot behavior.
- Troubleshoot production issues and continuously improve deployed AI solutions.
- Collaborate with business analysts, solution architects, developers, and client stakeholders.
Requirements
- Hands-on experience implementing conversational AI solutions based on LLMs and prompt engineering.
- Experience delivering production chatbot or voicebot implementations (commercial projects beyond PoCs).
- Experience integrating conversational AI solutions with enterprise applications.
- Ability to translate business requirements into working conversational AI solutions.
- Strong analytical, problem-solving, and communication skills.
- Very good command of English and Polish.
- Proactive, ownership-driven attitude and willingness to work directly with clients.
Benefits
- Openness for preferences regarding contract form (B2B or employment contract).
- Hybrid working model.
- Flexible start of the day.
- Workation.
- Sabbatical leave.
- Full support during onboarding.
- Mentoring from experienced colleagues.
- Training sessions and workshops.
- Certification co-financed by PwC.
- Conversations with native speaker.
- Wide medical and wellbeing program (incl. dental care, freedom of treatment, physiotherapy).
- Various insurance packages (incl. foreign travel insurance).
- Coaching and psychological consultations.
- Concierge for young parents.
- Sports groups.
- Additional day off for your birthday.
- Possibility to create an individual benefits package (e.g., personal concierge, veterinary packages, financial & legal assistance).
- Access to an online cafeteria with vouchers and discounts.
- 3 paid hours for volunteering per month.
- Additional paid Birthday Day off.
- Referral bonus program.