Manager, Applied AI Engineering (Codex)
Salary not listed • Munich, Germany • Full-time
Posted 1mo ago
Remote Work Policy
On-site
Employment Type
Full-time
Categories
AI Engineer
About the job
We are seeking an experienced technical leader to join as Manager, Applied AI Engineering (Codex), leading a team of Applied AI Engineers responsible for driving successful Codex adoption across strategic customers. Your team will work hands-on with customer engineering organizations to design and build AI-enabled development workflows, solve complex implementation challenges, and establish scalable patterns for AI-powered software development. As a manager, you will shape how these technical engagements operate at scale — setting strategy, coaching engineers, determining where the team can have the greatest impact, and ensuring consistently strong execution across customers. You will serve as both a people leader and senior technical advisor, partnering closely with Sales, Product, Research, and Engineering to translate customer needs and real-world usage into better technical approaches, reusable patterns, and product insights.
Responsibilities
- Lead, hire, and mentor a team of Applied AI Engineers supporting Codex customers.
- Own the operating model and technical engagement strategy for Codex Applied AI Engineering.
- Guide teams in designing and implementing AI-enhanced development workflows, agentic systems, automations, evaluations, and scalable application architectures.
- Act as the senior technical escalation point for complex customer implementations and engineering challenges.
- Partner with Sales, Product, Research, and Engineering teams to align customer outcomes with product direction.
- Establish repeatable technical patterns, playbooks, reference architectures, and best practices for AI-powered software development.
- Coach Applied AI Engineers to operate as trusted technical partners to customer teams.
- Synthesize insights from customer engagements and translate them into actionable feedback for Product, Research, and Engineering.
- Develop a deep understanding of customer usage of Codex and identify areas for improvement or new capabilities.
- Champion safe, reliable, and effective adoption of AI-powered development workflows.
Requirements
- 8+ years of experience in customer-facing technical roles (applied engineering, solutions architecture, etc.).
- 2+ years of experience leading technical teams, including hiring and mentoring.
- Experience building or deploying generative AI, developer platforms, agentic systems, or cloud-based software solutions in production.
- Strong hands-on software engineering experience with languages like Python or JavaScript.
- Understanding of modern software development lifecycles and the impact of AI/coding agents.
- Ability to work with customer engineering teams to understand problems and develop solutions.
- Effective communication skills for technical and executive audiences.
- Ability to thrive in ambiguous, fast-moving environments and build new operating models and teams.
- Strong ownership, humility, technical judgment, and commitment to customer and teammate success.
- Personal commitment to fostering the safe and beneficial development of AI.
Benefits
- Hybrid work model (3 days in office per week)
- Relocation assistance