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Applied AI/ML Modeling - Senior Associate

Salary not listed • New York, NY, United States • Full-time

Posted 25d ago

No salary is listed. Many US states require employers to post a pay range, so ask about pay early.

Job Location

New York, NY, United States

Also open in NY, United States

Tech Stack

Remote Work Policy

On-site

Employment Type

Full-time

Categories

Machine Learning Engineer

About the job

Our Consumer Bank AI Modeling team develops advanced analytics and machine learning solutions that inform high-impact decisions across field workforce effectiveness, customer engagement, and banker-led growth. As an Applied AI Modeling Senior Associate, you will build and deploy advanced AI/ML models that measurably improve banker sales effectiveness and customer outcomes. Your models will help bankers deliver the right outreach at the right time to our customers, driving deposit growth, increasing customer retention, and strengthening relationships. You will operate in a highly governed environment and partner closely with product, UX, operations, and technology teams to translate modeling innovation into field-ready tools that bankers trust and adopt.

Responsibilities

  • Develop and launch AI/ML models for complex business problems in Consumer Banking, focusing on sales effectiveness and banker enablement using techniques like deep learning, causal inference, contextual bandits, reinforcement learning, and constrained optimization.
  • Participate in end-to-end modeling engagements, including scoping use cases, defining success metrics, building project plans, and working with large datasets to formulate hypotheses.
  • Translate model outputs into clear, actionable recommendations for non-technical partners and create narratives to drive adoption.
  • Partner with governance, risk, and controls teams to expedite model reviews, document model intent and limitations, monitor performance and drift, and maintain adherence to regulatory standards.

Requirements

  • Advanced degree (Master’s or Ph.D.) in a quantitative discipline (Computer Science, Statistics, Machine Learning, Econometrics, Operations Research, Applied Mathematics, or related).
  • 3+ years of hands-on industry experience developing and deploying AI/ML models in production, including statistical modeling and modern Machine Learning.
  • Proficient in Python with hands-on experience in ML/deep learning frameworks (TensorFlow, PyTorch) and core libraries (NumPy, Scikit-Learn, Pandas).
  • Strong working knowledge of notebooks and cloud-based development/compute.
  • Deep expertise in at least one of the following, with meaningful exposure to at least one other: recommendation/decisioning systems, causal inference and uplift modeling, online learning approaches, or behavioral modeling and human-in-the-loop systems.
  • Demonstrated ability to communicate complex modeling concepts clearly to non-technical stakeholders and drive decisions.

About JPMorganChase