Staff Software Engineer – AI Platform
$189k - $333k • Warren, Michigan, United States of America • Full-time
Posted 1mo ago
Job Location
Warren, Michigan, United States of America
Tech Stack
Remote Work Policy
On-site
Employment Type
Full-time
Categories
AI Agent Engineer
About the job
General Motors is seeking a Staff Individual Contributor to design and build the next generation of customer-facing AI systems. This role involves leading the architecture and hands-on implementation of reusable modules for conversational AI, agent orchestration, grounding, memory, tool integration, and policy enforcement. The successful candidate will establish durable technical patterns across cloud services and customer experiences, contributing production code in Python, Go, and/or Java. This is a senior technical leadership position focused on influencing architecture, mentoring, raising engineering standards, and driving execution through design and implementation.
Responsibilities
- Own architecture and hands-on delivery of complex customer-facing AI modules from PRD through production.
- Translate product needs into clear component boundaries, APIs, data models, ERDs, sequence flows, deployment designs, test strategies, and AI evaluation plans.
- Build reusable services for orchestration, agents, grounding, retrieval, memory, tool integration, conversation state, and channel adapters.
- Lead technical decisions for inference, serving, reliability, security, observability, capacity, and operational readiness.
- Establish reference implementations and engineering patterns for AI-enabled services across GCP and Azure.
- Drive CI/CD, automated testing, AI evaluation and regression pipelines, release readiness, and production operations.
- Partner with product, security, privacy, data, infrastructure, and application teams to resolve cross-system tradeoffs.
- Provide technical leadership through architecture reviews, design documentation, code reviews, incident analysis, and production-readiness reviews.
- Identify opportunities to simplify duplicated capabilities and standardize reusable platform interfaces.
Requirements
- 8+ years of software engineering experience, including ownership of distributed, cloud-native, or customer-facing systems.
- Track record as a hands-on technical architect, staff/principal engineer, or lead programmer delivering production systems at scale.
- Expert Python and strong Go and/or Java programming skills.
- Strong command of distributed-system design, service boundaries, API and data contracts, asynchronous processing, eventing, caching, consistency, and fault tolerance.
- Production experience with LLM applications, agent orchestration, RAG, embeddings/vector search, tool use, MCP, A2A, and chatbot or workflow-based systems, including quality, safety, grounding, and regression evaluation.
- Experience with inference and serving for low latency, high throughput, concurrency, autoscaling, traffic management, and cost/performance optimization.
- Cloud and delivery experience with GCP and/or Azure, containers/Kubernetes, IAM, secrets, messaging, managed data services, CI/CD, infrastructure as code, and automated testing.
- Ability to define and implement architecture artifacts and non-functional requirements covering security, privacy, observability, SLOs/SLIs, capacity, BCP, DR, and operational resilience.
- Strong written and verbal communication, technical judgment, and ability to influence without direct authority.
Benefits
- Bonus Potential
- Medical, dental, vision insurance
- Health Savings Account
- Flexible Spending Accounts
- Retirement savings plan
- Sickness and accident benefits
- Life insurance
- Paid vacation and holidays
- Tuition assistance programs
- Employee assistance program
- GM vehicle discounts