AI Engineer 4 (Gen AI Platform Services)
$197k - $225k • New York, NY • Full-time
Posted 1mo ago
About the job
At Capital One, we are building responsible and reliable AI systems to transform banking. We are at the forefront of enterprises leveraging AI, using machine learning for real-time, personalized customer experiences. Our Intelligent Foundations and Experiences (IFX) team is central to this vision, advancing AI science and engineering to build and deploy proprietary solutions that deliver value to millions of customers. You will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses, working hand-in-hand with partners to enhance products with AI in responsible and scalable ways.
Responsibilities
- Partner with cross-functional teams to deliver AI-powered products.
- Design, develop, test, deploy, and support AI software components including foundation model training, LLM inference, agents, multi-agent workflows, similarity search, guardrails, model evaluation, and governance.
- Leverage Open Source and SaaS AI technologies like AWS Ultraclusters, Huggingface, VectorDBs, and PyTorch.
- Invent and introduce state-of-the-art foundation model optimization techniques to improve performance (scalability, cost, latency, throughput) of large-scale production AI systems.
- Contribute to the technical vision and roadmap of foundational AI systems.
- Own the end-to-end architecture for complex AI systems, ensuring maintainability, observability, and ethical alignment.
- Define and maintain service-level objectives (SLOs) for AI reliability.
- Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines.
- Lead technical reviews for new AI system deployments, ensuring security, data governance, and compliance.
- Mentor associates on scalable design, performance tuning, and research-to-production translation.
Requirements
- Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, OR a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies.
- At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java.
- Experience leading development of AI systems with tradeoff decisions around cost, latency, throughput, and accuracy.
- 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud).
- Experience designing, developing, delivering, and supporting AI services.
- Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang.
- Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost.
- Experience in building agentic AI systems and agentic workflows.
- Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production.
- Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale.
- Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules.
- Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms.