Senior Lead Systems Engineer, AI & Automation
Salary not listed • New York City • Full-time
Posted 3mo ago
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Job Location
New York City
Also open in Austin
Tech Stack
Remote Work Policy
On-site
Employment Type
Full-time
Categories
AI Engineer
About the job
Braze is seeking a Senior Lead Systems Engineer passionate about building the next generation of enterprise technology through automation, software engineering, AI, and intelligent integrations. In this role, you will architect scalable solutions that connect the systems powering Braze, while redefining how employees interact with IT through conversational experiences, automation, and self-service. You will lead complex technical initiatives from concept through delivery, building integrations across platforms like Slack, Okta, Workday, Atlassian, GitHub, and Google Workspace. This role goes beyond traditional systems engineering, focusing on solving business problems through software, APIs, automation, and AI, and shaping the long-term strategy around enterprise integrations and intelligent workflows.
Responsibilities
- Design and build intelligent automation to streamline business processes across enterprise platforms using AI and agentic workflows.
- Design and develop scalable integrations across platforms such as Slack, Okta, Workday, Atlassian, GitHub, and Google Workspace.
- Build conversational interfaces and self-service experiences to improve IT interaction and service delivery.
- Design scalable and resilient enterprise platform architectures.
- Evaluate, pilot, and implement emerging AI technologies, LLMs, MCP integrations, and agent frameworks.
- Build reusable automation frameworks, integration services, and internal tooling.
- Ensure enterprise solutions meet governance requirements in partnership with Security, Compliance, and Infrastructure teams.
- Research emerging technologies, integration capabilities, and AI advancements.
- Contribute to enterprise platform strategy and long-term technical roadmaps.
- Provide technical leadership and mentor engineers on automation, integration, and software engineering best practices.
Requirements
- 8+ years of experience designing enterprise-scale integrations and automation across modern SaaS environments.
- Strong software engineering background with experience building APIs, integrations, automation, or platform services.
- Proficient in one or more programming languages such as Python, Go, TypeScript, or JavaScript.
- Experienced working with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards.
- Familiar with enterprise platforms such as Okta, Workday, Slack, Atlassian, GitHub, Google Workspace, or similar SaaS ecosystems.
- Skilled in designing scalable architectures that balance business requirements, security, and operational considerations.