OpenTelemetry Jobs

Mistral AI

Mistral AI is seeking its first Technical Support Engineer in the APAC region to establish and lead the technical support presence. This is a critical role for a highly technical individual capable of independently resolving complex, escalated issues and serving as the primary technical resource for the company's fastest-growing market. The foundational hire will own end-to-end technical support for enterprise and strategic customers, debug advanced issues related to APIs, model behavior, latency, fine-tuning, and infrastructure, and bridge communication between customers, engineering, and product teams. This role requires shaping support processes for APAC's unique needs, reporting to the Lead Customer Support, and demonstrating autonomy, technical depth, and a proactive approach in a high-volume, high-stakes environment.

Mistral AI

Mistral AI is seeking a founding engineer for its Applied AI Site Reliability Engineering (SRE) sub-team. This role is crucial for building and operating a framework that ensures the reliability and sustainability of Mistral's AI solutions across all customer accounts, whether hosted by Mistral or the customer. You will operate in four key modes: BUILD (designing for a fleet of platforms, proactive reliability, authoring runbooks, implementing observability), RUN (operating Tier-1 customer environments, ensuring SLO compliance, managing incidents), ENABLE (productizing deployment, security, and scaling of Applied AI solutions), and SECURE (owning security operations, leading CVE response, and implementing supply-chain integrity controls). This is a framework-first, fleet management role focused on structurally solving problems for all customers, not just individual ones. The team values people and outputs, direct feedback, low ego, and high standards in a fast-paced, unstructured environment.