Helm Jobs

Mistral AI

Mistral AI is seeking a Technical Support Engineer - Use Cases to join our Support team. This role is ideal for someone who excels at technical troubleshooting, incident investigation, and customer communication in a B2B environment. You will be responsible for maintaining and ensuring the run of customer applications, handling escalated technical issues from enterprise clients, reproducing complex problems, and collaborating with engineering, data, and product teams for swift resolution. This is a unique opportunity to work at the intersection of AI infrastructure, customer success, and technical problem-solving, reporting directly to the Head of Support.

Mistral AI

Mistral AI is seeking experienced backend software engineers to join our Deployment team. You will be responsible for deploying and integrating our AI products, including models and APIs, across various infrastructure configurations, from major cloud providers to self-hosted solutions. This role involves close collaboration with research, product, and solution architect teams to ensure our frontier models are accessible to customers across different environments. We are a dynamic, collaborative team passionate about democratizing AI through high-performance, open-source models and a comprehensive AI platform.