Helm Jobs

At WRITER, our mission to expand human capacity with superintelligence relies on a foundational truth: our platform must be available, performant, and reliable, 24/7. As an Infrastructure engineer, you'll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their AI-powered workflows. This isn't just about keeping the lights on; it's about pushing the boundaries of what's possible, proactively identifying and solving complex systemic challenges, and laying the groundwork for our rapid growth and the evolving demands of enterprise generative AI. You'll build resilient systems, automate across the stack, and champion reliability best practices, directly enabling our ambitious product roadmap and ensuring our customers always have access to the powerful tools they need.

Mistral AI

Mistral AI is seeking a Technical Support Engineer - Use Cases to join our Support team. This role is ideal for someone who excels at technical troubleshooting, incident investigation, and customer communication in a B2B environment. You will be responsible for maintaining and ensuring the run of customer applications, handling escalated technical issues from enterprise clients, reproducing complex problems, and collaborating with engineering, data, and product teams for swift resolution. This is a unique opportunity to work at the intersection of AI infrastructure, customer success, and technical problem-solving, reporting directly to the Head of Support.

Mistral AI

Mistral AI is seeking experienced backend software engineers to join our Deployment team. You will be responsible for deploying and integrating our AI products, including models and APIs, across various infrastructure configurations, from major cloud providers to self-hosted solutions. This role involves close collaboration with research, product, and solution architect teams to ensure our frontier models are accessible to customers across different environments. We are a dynamic, collaborative team passionate about democratizing AI through high-performance, open-source models and a comprehensive AI platform.