Grafana Jobs

WRITER is seeking a Senior Support Engineer to help enterprise customers succeed with their AI platform. This role involves acting as a leading voice for the support function, handling complex customer issues, and collaborating with various internal teams. The ideal candidate will leverage an automation-first mindset and utilize WRITER's AI tools to solve problems efficiently and scale support operations.

WRITER is seeking a Senior Support Engineer to help their enterprise customers succeed with their AI platform. In this role, you will be a key voice in the support engineering function, tackling complex customer issues and driving value across their businesses. You will collaborate with various internal teams, including Customer Success, Product, and Engineering, to ensure excellent customer experiences. An automation-first mindset is crucial, as you will leverage WRITER's AI tools to scale support operations and solve problems efficiently.

Mistral AI

Mistral AI is seeking a founding engineer for its Applied AI Site Reliability Engineering (SRE) sub-team. This role is crucial for building and operating a framework that ensures the reliability and sustainability of Mistral's AI solutions across all customer accounts, whether hosted by Mistral or the customer. You will operate in four key modes: BUILD (designing for a fleet of platforms, proactive reliability, authoring runbooks, implementing observability), RUN (operating Tier-1 customer environments, ensuring SLO compliance, managing incidents), ENABLE (productizing deployment, security, and scaling of Applied AI solutions), and SECURE (owning security operations, leading CVE response, and implementing supply-chain integrity controls). This is a framework-first, fleet management role focused on structurally solving problems for all customers, not just individual ones. The team values people and outputs, direct feedback, low ego, and high standards in a fast-paced, unstructured environment.

Scale AI

Scale GP is seeking a Senior or Staff Infrastructure Engineer to lead the engineering of the 'paved road' for knowledge retrieval and inference engines, defining deployment standards for Agentic workflows at scale. This role bridges complex AI orchestration with world-class infrastructure, ensuring platform reliability for enterprise agents. The ideal candidate is passionate about deep technical work, mentoring, and setting long-term technical strategy while maintaining a hands-on delivery focus. You will architect and implement solutions across multiple cloud providers (GCP, Azure, AWS) for customers in regulated industries.

$252k - $315k