Slack Field CTO
$191k - $321k • Remote • California - San Francisco
Posted 1mo ago
About the job
Slack is seeking a Field CTO to act as a technical and strategic representative for the CRO's office. This role involves conveying Slack's product vision, technical architecture, and business value to key customers, prospects, and partners. It requires a blend of deep technical expertise, sales acumen, and product fluency to confidently represent Slack's perspective in executive-level discussions, board meetings, and strategic account reviews. The Field CTO will serve as a trusted advisor and executive proxy, translating the platform roadmap into tangible business outcomes for technical decision-makers and influencing complex enterprise deals.
Responsibilities
- Act as a trusted technical advisor and executive-level proxy in customer and prospect conversations.
- Translate Slack's platform roadmap and architecture into business outcomes for technical decision-makers.
- Partner with sales leadership on strategic deals, shaping technical win strategies and addressing objections.
- Serve as a feedback loop between the field and product/engineering teams, influencing the roadmap.
- Represent Slack at industry events, executive forums, and customer advisory boards.
- Build and maintain relationships with customer executive sponsors.
- Mentor and upskill account teams and sales engineers on technical storytelling.
- Partner with product marketing and product management on positioning and competitive differentiation.
Requirements
- 10+ years of experience in technical pre-sales/solutions engineering, product management, or technical customer success, preferably in enterprise SaaS/collaboration software.
- Ability to operate credibly in both technical (architecture, security, platform/APIs) and commercial (deal strategy, executive relationship-building) conversations.
- Executive presence and comfort presenting to C-suite audiences.
- Strong product instincts and ability to translate customer pain into product requirements.
- Track record of influencing complex, multi-stakeholder enterprise deals.
- Willingness to travel extensively.