Director, Strategic Accounts - Toronto
CA$332k - CA$415k • Remote • FullTime
Posted 4h ago
Remote Work Policy
On-site
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
Decagon is seeking a Strategic Account Executive to join their team. This role is ideal for someone who thrives in a highly autonomous environment, is product-minded, and comfortable building pipelines with major global brands. The company has strong engineering support and the ability to customize solutions to close deals. The executive will be responsible for developing strategies to penetrate and close key strategic accounts, building trusted relationships with stakeholders across customer organizations, and understanding customer business needs to identify expansion opportunities. Collaboration with internal teams, accurate forecasting, and providing product feedback are also key aspects of this role. Moderate travel is expected.
Responsibilities
- Develop a strategy to break into and close key strategic logos for Decagon.
- Build deep, trusted relationships with key stakeholders at all levels of the customer organization.
- Understand customer business challenges and strategic priorities to uncover expansion opportunities.
- Collaborate with internal teams (founders, deployment strategists, engineering) to deliver tailored solutions.
- Forecast and accurately report on pipeline and revenue.
- Develop and execute account plans to execute strategic deals.
- Provide feedback and insights to product and leadership teams to influence the company's roadmap.
- Maintain expert-level knowledge of the company's products, services, and industry trends.
Requirements
- 7+ years of experience in strategic or enterprise sales.
- Proven track record of growing revenue and expanding business with large, complex accounts.
- Excellent communication, presentation, and negotiation skills.
- Strong business acumen and ability to speak the language of the C-suite.
- Consultative selling approach with a focus on value-based solutions.
- Ability to manage multiple stakeholders and cross-functional initiatives.
- Bachelor's degree or equivalent work experience.
- Previous experience selling AI or customer support/experience software is a plus.
Benefits
- OTE $332,000 CAD - $415,000 CAD
- Equity
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support wellness, lifestyle, and work-life balance
- Daily lunches and snacks in the office
- Take what you need vacation policy