fiddler-ai

Fiddler is seeking a Solutions Architect, Customer Success to ensure clients achieve significant, measurable outcomes from their AI observability investments. In this role, you will act as both a technical expert and a trusted advisor, connecting complex Machine Learning (ML) and Large Language Model (LLM) systems with tangible business value. By guiding customers through the onboarding process, building integrations, and advocating for their needs internally, you will help them deploy trustworthy AI at scale, contributing to Fiddler's growth through successful adoption, renewals, and expansion.

$160k - $200k

Fiddler is building trust into AI, especially with the rise of Generative AI and Agents. Our platform helps organizations deploy trustworthy and transparent AI solutions by monitoring, evaluating, securing, analyzing, and improving AI applications. We partner with AI-first organizations to establish responsible AI practices, enabling engineering teams and business stakeholders to understand AI outcomes. Joining Fiddler means making an impact by ensuring AI applications at production scale have operational transparency and security. This is an opportunity to be a trailblazer in the rapidly innovating AI and ML industry, contributing to AI Observability.

$220k - $260k

Fiddler is building trust into AI, especially with the rise of Generative AI and Agents. Our platform helps organizations deploy trustworthy and transparent AI solutions by monitoring, evaluating, securing, analyzing, and improving AI applications. We partner with AI-first organizations to establish responsible AI practices, fostering user trust. Our Integrations Team focuses on the connective tissue between customer AI stacks and our observability platform, building OpenTelemetry-native SDKs, framework instrumentation, and ingestion pipelines for various AI environments including predictive models, LLMs, GenAI, and agentic applications. This role offers a broad scope, combining SDK/instrumentation leadership, OpenTelemetry expertise, distributed systems architecture, and AI observability platform development.

Fiddler is building trust into AI, especially with the rise of Generative AI and Agents. Our platform helps organizations deploy trustworthy and transparent AI solutions by monitoring, evaluating, securing, analyzing, and improving AI applications. We partner with AI-first organizations to establish responsible AI practices, enabling engineering and business teams to understand AI outcomes. Joining Fiddler means making an impact by ensuring AI applications at production scale have operational transparency and security, offering monumental learning opportunities in a rapidly innovating industry.

$174k - $215000k