1 open role mentioning usability testing
Salesforce
Salesforce is seeking a Lead User Researcher to join their Digital User Research team, focusing on AI and Digital Experiences. This role will own research for agentic experiences and event technology, aiming to understand user mental models, unmet needs, friction, and trust in AI agents. The researcher will also lead initiatives to improve digital experiences for Salesforce events. The ideal candidate is a curious and experienced researcher adept at combining qualitative and quantitative methods to answer complex questions, influence product strategy, and communicate insights effectively.
$173k - $260k
