ML-assisted backend systems Jobs

Databricks

Databricks is seeking a Sr. Backend Software Engineer for its Customer Experience Intelligence (CXI) team. This role will involve architecting and delivering Databricks' AI-native vertical workflow platform, which orchestrates AI agents, humans, and enterprise tools into end-to-end operational workflows. The platform is initially focused on customer support but is designed to expand into other domains like IT, Security, Legal, and Marketing, with a roadmap for broader productization. You will contribute to the technical vision, core infrastructure, and backend architecture for an enterprise agentic framework, ensuring reliability, scalability, and enterprise-grade observability for AI-driven systems.

$164k - $226k

Databricks

Databricks is seeking a Staff Software Engineer to architect and deliver the company's AI-native vertical workflow platform, Customer Experience Intelligence (CXI). This platform is designed to orchestrate AI agents, humans, and enterprise tools into end-to-end operational workflows, initially focusing on customer support and expanding to domains like IT, Security, Legal, and Marketing. The role involves building a scalable, multi-tenant agent platform with a strong emphasis on reliability, observability, and enterprise-grade features.

$164k - $226k