L2 Jobs

We are seeking a Senior HPC Support Engineer passionate about data center and networking technologies to provide comprehensive solutions for sophisticated installations, maintenance, or operations for groundbreaking networking products. You will act as the primary point of contact for a prestige customer, spending a minimum of one week per month onsite in Memphis, TN, US, to support technical questions, debugging, and issue resolution. As a member of the NVEX Global Technical Support team, you will be a conscientious, proficient communicator fundamentally interested in taking ownership of resolving issues while ensuring a high level of customer satisfaction. A significant part of the role involves collaborating with Engineering, Marketing, and Support teams regularly on technical issues.

$120k - $207k

We are seeking a Senior HPC Support Engineer passionate about data center and networking technologies to provide comprehensive solutions for sophisticated installations, maintenance, or operations for groundbreaking networking products. You will act as the primary point of contact for a prestige customer, spending a minimum of one week per month onsite in College Station, TX, US, to support technical questions, debugging, and issue resolution. As a member of the NVEX Global Technical Support team, you will be a conscientious, proficient communicator fundamentally interested in taking ownership of resolving issues while ensuring a high level of customer satisfaction. A significant part of the role involves collaborating regularly with Engineering, Marketing, and Support teams on technical issues.

$120k - $207k