Customer Success Jobs

WRITER is a leading enterprise AI platform that helps companies orchestrate AI-powered work and unlock enterprise-wide transformation. We provide powerful, trustworthy AI that unites IT and business teams, enabling hundreds of companies to build and deploy AI agents grounded in their data and fueled by enterprise-grade LLMs. Valued at $1.9B and backed by prominent investors, WRITER is rapidly cementing its position as the leader in enterprise generative AI. As the Vice President of Customer Success for EMEA, you will lead the region's customer success organization and partner directly with C-suite executives at Fortune 500 and Global 2000 companies. Your role will focus on delivering measurable transformation, owning retention and growth, scaling a world-class team, and defining success metrics in the agentic era. This is a builder's role with global reach, reporting to the COO and working closely with the CEO and CRO to drive WRITER's next stage of growth.

WRITER is seeking a customer success professional to lead deployment and activation for a portfolio of clients. This role involves deeply understanding customer business objectives and building programs, communities, and frameworks to achieve measurable outcomes through AI adoption. You will partner with a Transformation Lead to identify relevant WRITER capabilities and design strategies that drive adoption, including building champion networks, running workshops, and advising on scaling AI programs. The ideal candidate possesses a proactive, builder's mindset focused on creating conditions for customer engagement and success.

WRITER is seeking a visionary and execution-oriented AI Transformation Lead to partner with their most strategic Fortune 100 accounts. This role goes beyond software implementation, focusing on helping large organizations fundamentally rethink their operations through AI. You will bridge business strategy and cutting-edge technology, translating the WRITER platform's capabilities into measurable P&L impact and guiding executives in adopting an AI-first operating model. This is a unique opportunity to shape the future of enterprise AI transformation, influencing WRITER's product roadmap and defining how global brands leverage AI to enhance human capacity.

$50k - $100k

WRITER is seeking a visionary and execution-oriented AI Transformation Lead to partner with their most strategic Fortune 100 accounts. This role involves architecting fundamental changes in how large organizations operate, sitting at the intersection of business strategy and cutting-edge technology. You will translate the WRITER platform's capabilities into measurable P&L impact and guide executives in adopting an AI-first operating model. This is a unique opportunity to build the enterprise AI transformation playbook, driving C-suite leaders from AI experimentation to full-scale value realization and influencing WRITER's product roadmap.

$50k - $100k