Senior/Staff Machine Learning Research Engineer, General Agents, Enterprise GenAI

$265k - $331k San Francisco, CA; New York, NY

Posted 1mo ago

Remote Work Policy

On-site

Categories

Machine Learning Engineer

About the job

Scale AI is seeking a Senior/Staff Machine Learning Engineer for its General Agents team. This role is crucial in designing, building, and deploying production-ready AI agents to address high-impact enterprise challenges. You will be involved in the entire agent lifecycle, from conceptualization and system design to evaluation, deployment, and ongoing iteration. The position requires bridging cutting-edge agentic techniques with the practical demands of real-world customer environments, focusing on creating scalable, reliable, and generalizable agent systems.

Responsibilities

  • Design and implement end-to-end agent systems integrating LLM reasoning, tool use, memory, and control logic.
  • Build scalable and reliable agent architectures deployable across diverse customer environments.
  • Develop evaluation frameworks, datasets, and metrics to assess agent performance and reliability in production.
  • Collaborate with product managers, customers, and engineering teams to translate requirements into agent designs.
  • Productionize advanced agent techniques into maintainable and observable systems.
  • Own the deployment, monitoring, and iteration of agent systems, including failure analysis.
  • Contribute to technical direction and architectural decisions for general agent development.

Requirements

  • 5+ years of experience building and deploying production ML or AI systems.
  • Bachelor's or Master's degree in Computer Science, Machine Learning, AI, or equivalent practical experience.
  • Deep understanding of modern LLMs, prompt/context/system optimization, and agentic system design.
  • Proficiency in Python, writing production-quality, testable, and maintainable code.
  • Experience building systems that integrate models with external tools, APIs, databases, and services.
  • Ability to navigate ambiguous problem spaces, balancing research with product constraints.
  • Strong communication skills and experience in cross-functional or customer-facing environments.

Benefits

  • Base salary
  • Equity
  • Comprehensive health, dental, and vision coverage
  • Retirement benefits
  • Learning and development stipend
  • Generous PTO
  • Commuter stipend (potential)

About Scale AI

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