Senior Manager, SMB
New York • FullTime
Posted 2h ago
Remote Work Policy
On-site
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. This is a rare opportunity to help build a generational company at an inflection point, with strong product-market fit and world-class investor support. The team moves fast, takes ownership, and is deeply committed to the mission, operating with intensity and pushing for excellence. This second-line leadership role involves leading frontline managers, building a world-class team, and owning the regional SMB number to turn strong early traction into a repeatable, high-performing go-to-market engine. You will operate across altitudes, setting strategy, building structure, and staying close to the field on critical deals, helping to define Harvey's presence in the North America market and shape our sales motion.
Responsibilities
- Lead, coach, and develop SMB Sales Managers across North America, driving accountability for net new logo targets.
- Implement and maintain a rigorous sales operating cadence, including seller onboarding, enablement, coaching, pipeline generation, and deal execution.
- Drive the regional sales strategy, including territory design, coverage models, and go-to-market execution.
- Own North America SMB forecasting and pipeline health, providing accurate reporting to senior leadership.
- Hire, coach, and retain top managerial talent; build a strong leadership bench across the region.
- Partner with global SMB leadership to localize and refine the sales playbook for North America markets.
- Develop executive relationships with Harvey’s highest value SMB customers across the region.
- Work cross-functionally with marketing, solutions engineering, legal, and customer success to ensure a cohesive customer experience.
- Represent North America SMB in global planning cycles, headcount discussions, and strategic initiatives.
Requirements
- 10+ years of B2B tech sales experience, including 4+ years managing and developing sales managers or senior individual contributors.
- Demonstrated success leading a regional or multi-market sales organization in a high-growth, early-stage environment.
- Strong track record of selling complex software to enterprise or SMB clients using a consultative, value-based methodology.
- Experience operating across North America markets, with an understanding of regional dynamics, buyer behaviors, and legal industry nuances.
- Exceptional communication and executive presence — able to influence both frontline teams and senior stakeholders.
- Genuine passion for Harvey's mission and a strong interest in how AI is transforming knowledge work and the legal profession.