Legal Engineer, Custom Solutions
Remote • London • FullTime
Posted 12h ago
Job Location
London
Remote Work Policy
Fully remote
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
Harvey is transforming the legal and professional services industry by integrating advanced agentic AI with an enterprise-grade platform and deep domain expertise. This role offers a unique opportunity to contribute to a rapidly scaling, category-defining company. We are seeking experienced lawyers to join our team as Legal Product Specialists, focusing on helping clients seamlessly integrate Harvey's AI solutions into their daily workflows. You will build consultative relationships with law firm partners, innovation teams, and in-house counsel, acting as a trusted advisor to enhance legal effectiveness and efficiency. The ideal candidate is driven by a mission to push boundaries and deliver exceptional work alongside a team that values decisiveness, simplicity, and continuous improvement.
Responsibilities
- Build trusted relationships with legal teams by understanding workflows and guiding AI integration.
- Design and lead onboarding, training, and enablement programs to maximize platform value.
- Partner with Customer Success Managers and Account Executives to identify expansion opportunities and support renewals.
- Proactively identify and address adoption obstacles through user engagement and strategic planning.
- Translate legal practice needs into actionable feedback for product and engineering teams.
- Monitor usage trends to identify at-risk accounts or opportunities and re-engage users.
- Contribute to customer-facing content such as training materials and use case guides.
- Deliver high-quality, domain-specific guidance to uphold Harvey's brand as a leading AI platform for lawyers.
- Travel to customer and company offices as needed.
Requirements
- JD or equivalent legal qualification.
- Minimum 3 years of experience practicing law at a top-tier law firm, preferably in corporate law or litigation.
- Executive engagement skills and presence to build credibility with key decision makers.
- Outstanding presentation skills for legal and executive audiences.
- Strong understanding of legal processes and challenges.
- Curiosity about AI's potential in the legal industry.
- Sales or customer-facing experience, including law firm business development or client relationship management, is a plus.