Technology Enablement Analyst
$99k - $149k • Remote • Remote • FullTime
Posted 7d ago
Remote Work Policy
Fully remote
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
Harvey is seeking a Technology Enablement Analyst to join its Technical Program Management team. This role is crucial for driving how internal teams adopt, integrate, and gain value from enterprise technology platforms. The mission is to ensure Harvey's rapidly scaling workforce has seamless access to the tools and systems that power their work, effectively bridging the gap between business technology and organizational productivity. The analyst will be responsible for translating complex technical programs into clear, actionable enablement plans, managing stakeholder alignment, rollout strategies, and continuous improvement based on feedback and metrics. This position requires close collaboration with product, engineering, customer success, and go-to-market teams to ensure that documentation, training, and communications effectively support large-scale behavior change.
Responsibilities
- Own the end-to-end enablement strategy for major internal technology initiatives, focusing on internal AI tooling and workflows.
- Monitor adoption, usage, and feedback to iterate on enablement plans, documentation, and training content.
- Plan and execute change management activities like communications and training to drive adoption and sustained usage.
- Build and maintain dashboards and reports for leadership visibility into technology health, utilization, and ROI.
- Partner with BizTech teams to evaluate new tools, drive integrations, and ensure smooth rollouts.
- Develop process documentation, runbooks, and training materials for technology onboarding and change management.
Requirements
- At least 5 years of experience in technology-enabled program delivery, technical training, or organization change management.
- Demonstrated track record leading change across multiple teams or functions.
- Background in technology enablement, organization change management, or technical training, with the ability to translate complex concepts for non-technical audiences.
- Experience designing and maintaining program documentation or enablement materials as a single source of truth.
- Strong stakeholder management skills, including partnering with product, engineering, operations, and go-to-market teams.